Wildcraft India Complaints & Reviews

I have ordered one pounch through wildcraft site but automatically that order got cancelled. I paid 299 Rs also. They haven't informed anything about the cancellation also they didn't refund my money. I contacted customer care several times, still they are telling me to wait.this is ridiculous.. There is no provision to contact their customer care people in their app....

Dear Team,

I had taken bag from the bandra Wildcraft outlet and just within a month's time the bag got spoilt, i went back to show the same at the store. I was told the spoilt part will be repaired. After 10 days i got back the bag with stitches put in the spoilt torn area. Now that repaired part looks so ugly that it doesn't even look like a new bag. It looks like a old bag.

I didn't expect this kind of service...

How can we know it's a brand before can buy because several fake bags are on the flipkart i can buy awildcraft bag and the the zippers have doesn't have logo of W symbol so I decided it's fake one so please give me the good brands i can buy daredevil bag worth of 1400...

Dear Sir,
I purchased Wildcraft Volga Running Shoes For Men via Flipcart
Color: Multicolor
Size: 9
Seller: RetailNet

within few month shoes got crack and quality looks not good, pls replace the shoes as per per wildcraft policy.
Regards
Pardeep Kumar Saini
[protected]...

Mene 31 tarik ko order cancel kiya tha mere ko mera refund nhi mila jai abhi tak 24 din hogye hai or coustmer care bolrha hai roj ki aap 24 hour wait karo
ek no ki ghatiya company hai paise lekar beth gayi mere...

No one can answer about warranty of my bag even o have all bills warranty card warranty is for 12 month and my bad is only 1 month old very bad quality bag...

It my 6th bag of Wildcraft but this time I really received very bad quality bag in one month bag zip was broken and main handle is loose by handling bag it all happened in one month only and now from Wildcraft no one can respond and give satisfactory answers to me very bad experience shame on you Wildcraft...

Hi,
I ordered one duffle bag from wildcraft and i got it on 5 th jan-2023
I wasnt happy with the size/quality. So that day itself i called the customer care, they asked me to wait for 24 hrs.
I called again and as per their i/p sent a mail about the return also.
After that i m not getting any proper response from them. Whenever i call them, they are asking me to wait for 2 days .
Sent multiple mails also...

Hi Team,

My family is permanent customer of your organization and this September I bought a hypawarm puffer jacket from your Patna Store. I noticed that the piece is damaged near the underarms and I have used it for 3 times. It is completely worn out at some places.

Kindly look into it as I am your valuable customer from last 6 years.

My request I'd is - 1303982 and I am still waiting for response...

Hi,
My name is Ayush, I purchased 3 products from wildcraft with product id- OF80CA2, ticket -1263589, got under size and bad quality products, when I complain about the same with the customer care they simply deny for return and exchange because I am new to their app and used a coupon NEW10 which they are offering for their new customer. So it doesn't mean that i[censored] r providing someone a coupon for discount then you deliver them...

Wildcraft was once known for their product and i was one of their customer, but their service is obsolete and they dont provide genuine warranty on their product. I brought hugo shoes from wildcraft store Lal chowk Jammu and kashmir. After using it for two days the sole came off and de colouration of the product also took place. I contacted the wildcraft seller but they just took the shoes and from past one month they dont seem to pay any...

Order Summary
ORDERED ON
8 Sep' 22
ORDER NUMBER
S87e50d
PRODUCTS
1...

Hi Team,
I bought sack bag from Lpro mall Chinchwad Pune in wild craft shop.
While purchasing the PPL ther told us even if the bag is burn it will get exchange.evenif anything happens to the bag the bag will ge exchange.Mow in 2-3 months the bag is damage at one place.Yesterday when we went to exchange the shopkeeper was very rude and he refused to get the bag exchange.
If this is the case what is the use of 5 years...

I had ordered a wallet on wildcraft website on 03Sep under Order ID Of26e27, which was received on 10Sep in damaged condition - the velcro on one side has partly come off the wallet. I wanted to initiate return, but the status on the website was still showing 'In Progress' despite delivery showing complete. I emailed their customer support on 11Sep informing the same and requesting them to update the status so that I can initiate return....

I bought the raincoat just a month before the monsoon season and as i started using it i noticed leaks inside the raincoat, at first i ignored it but then after using it for a few times, it’s leaking water inside soo much that the inside clothes are all getting wet and i don’t understand how . i had visited the wildcraft store from where i purchased the product and the people there said that it’s not possible and little leaks are fine...

The order was not delivered and Wildcraft neither is changing order delivery to pick up from the store....

Hi

This is in reference to the ORDER NUMBER O617f6c which was placed on 5th Aug'22 & it's prepaid. There're 2 items into the order. The status of one item is showing as delivered but it's not actually delivered to me & despite repeated complaints to wildcraft customer care they've neither shared any proof of delivery nor refunded the money till date. Instead they've cancelled the other item into the order & refunded that amount....

Dear Sir / Madam,

I have order Jacket form Wildcraft website online on 17th July 2022.

I received delivery on 21st July 2022 but in that accessories of caring bag was missing.

Raise the complain with custom care of wildcraft team # 1089216.

After two week of follow up on 9th August i got mail conformation about that visit the wildcraft store with invoice copy.

According...

Sole is remove...

Dear sir i am puirchase a tracking shoes 9.7.22 in wildcraft india unit number 107, 1 st floor no vc 3 sector vaishali up i am from ranchi jharkhand last week ago i am going to shreekhand mahadev in hp in travel i am purchase via my frind shoes after a day i open box shoes is damage in front of gum is drop i am calling a shop sellsman says that you return this shoes after tracking i am going today 21 july but shop keeper says its not replace...