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Wildcraft India Complaints & Reviews

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Last updated Feb 27, 2024
Complaints 174
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67
Unresolved
107
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Bangalore
Bangalore District
Karnataka
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560078

Wildcraft India reviews & complaints page 6

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P
Pooreddy
from Nellore, Andhra Pradesh
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Neither product nor amount got returned

I have ordered an wildcraft w95 plus masks in this pandemic and they are so hopeless that i didn't even receive mask and amount as we are already suffering with financial issue and roaming around is mandatory, it have been 20 days till now none respond and we are still waiting for the return of money....
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J
Jananink
from Chennai, Tamil Nadu
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Wrong size mask delivered | Cheating customers

Website:wildcraft.com/shopnow-masks

Hi,

I had ordered M-size Mask (5-pack), and received the S-size Mask in the M-size pack. Wildcraft is too cleaver to deliver wrong size masks.

I've measured it in and out as per the instruction manual given by wildcraft team, but after sending the images to them requesting for a refund, there has been response to the emails.

What I don't understand is, I wont be able to use any of the 5 masks...
+4 photos
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S
Saurabh MW
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Cheating and irresponsible

Ordered a pack of masks and 1 hazmat suit online
Received parcel which says there are 2 things inside
Opened the parcel when i needed new mask
Surprised to see there is no hazmat suit (Rs. 1500 worth) inside
I had no reason to suspect earlier as the sticker on package says that the package has both the items

They are looting customers by sending half items in the packs, and it seems they have no...
+4 photos
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Hi,

I have order mask w 95 as per guideline give for m size 40-70 kgs but surprise to note that criteria is not feet and 3 orders @ 5 masks pkt for my family at different places to protect from covidsvirus goes in vain due to wrong information in the website. We all family member fall in below 70 kgs but mask are to short and tight that difficult to wear.

Order was place through amazon. If you fail to response...
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S
saurav naik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

one mask combo is missing

Hi wildcraft,

I order two combo at a time but i received only one combo of red colour. Second combo are missing and u drop the mail your both order are deliver. I already call yesterday’s to your costomer about that she will tell me i will check and confirm u on mail. But still not reaceived any mail from your hand. Please send my second combo or refund my money bcoz i really fustrated first think u deliver my order late...
+2 videos
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S
saurav naik
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order not received till now

Hi,

Actually i am really frustrated now for you bad service i placed my order on 16 june till now i cant received my order from your hand almost 15 days completed already 4 time call your costomer support but he cant help properly he only give me next date. Why i am suffering stupid procedures if tomorrow my order not come then please give me a refund. Such bad service. Order no : c8da40501...
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This was regards to my order m size of mask after receiving the order what I found it was not proper size needs to be 20 " 12 as mentioned in ur size chart but actual size so less pls find attached screenshot. Size is less what it was mentioned already product take more time to deliver really disappointed with this product. Actually I thought May be ordering product from website is useful but after receiving I found size issue. So pls look...
+3 photos
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H
Hilove shah
from Hāora, West Bengal
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wrong measurement mask

Address:Banglore

I had recently ordered "supermask w95 reusable outdoor respirator - pack of 12"
As i have selected the size as medium after comparing to my face and medium was a perfect match.
But the measurement of mask which i have received doesn't match with the mentioned measurements. They have given samll size
I need the large mask or just refund this all are useless for me...
+2 photos
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A
Ashwaqahamed
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Regarding wrong item delivery

Website:wildcraft.com/corporate-gifting

This is Ashwaq Ahamed from Tirupati, I have received mask of order 086C741 after waiting for long period of time. I have ordered pack of 5 but received only 3 that too irrespective colour and size. What the hell are you guys doing this to customers. No matter what you do i need it immediate replacement. Otherwise i will complaint in consumer forms....
+3 photos
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Address:Banglore India

I had ordered wildcraft mask on 6th of June 2020 e first thing it got delivered very late. When I open the package the product felt very small then what was explained in the product description page. The Mask is short on length and short on width. It's a pack of 3 open only one mask and the elastic was broken. Raise the complaint on the same day that I received delivery of the product. It's bin more than 10 days that I have register...
+2 photos
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R
Rajvanga
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Measurement Mask Received

I had Recently Ordered "SUPERMASK W95 Reusable Outdoor Respirator - Pack Of 3"
As I Have Selected The Size As Medium After Comparing To My Face And Medium Was A Perfect Match.
But The Measurement Of Mask Which I Have Received Doesn't Match With The Mentioned Measurements. The Current Mask Is Of No Use To Me. For Reference See The Attachment
I Need The Mentioned Measured Mask Or Need The Refund
Order Number__O5eeae9br...
+4 photos
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R
Rajesh Kumar Prk
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Product not received

I ordered three set of mask at 13th june 2020 in prepaid mode. Still now i cannot received the product. The process is under going on. Already 10 days gone. My native is hosur. (Near bangalore). I was contact the customer care they told "pls wait sir you will receive soon".
I waiting last 10 days.
This is very essential product for this situation but they have not responsible....
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V
Virendra Jaggi
from Haldwani, Uttarakhand
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very bad shoe pasting

Address:haldwani, Nainital, Uttarakhand, 263139

I bought 1 pairs of shoes on dated 19/09/19 by reliance store, haldwani distt nainital. By the very next month of purchase the shoes lost its pasting and day by day its increases... Now its not in condition to wear it... I very much heard the name of wild craft and using its other product also but i am very much disaapointed this time. Now onwards i am not going to use it....
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R
Ragsab
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

terra 2.0 red shoes

Hi,

I had purchased "terra 2.0 red shoes" on sale for rs. 1, 000/- when i did purchase 2 wallets worth rs. 1, 300/- i have attached the copy of the bill for your reference.

Purchased at bangalore jayanagar store on 20/feb/2020 and requested for exchange due to small size on 22/feb/2020 wherein i was denied for exchange. Whereas i am given an alternative to buy any other shoes at regular price in exchange of...
+1 photos
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K
Kirti Chopra
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worthless down jacket

Address:Bareilly

I had purchased men down jacket, bt within 1 month o[censored]se it's down feather is coming out, stiching so poor that a roadside jacket would had given better result,
They charge such high price and provide so cheap material.all threads are torn now, it is not at all warm
Cheap class material used
No customer care executive care to entertain complaint once the product is purchased
I want product exchange or refund....
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B
BMJ
from Shimoga, Karnataka
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inferior quality waterproof trekking shoes

Address:JP Nagar, 560076

Dear team,

I had bought waterproof trekking shoe for my himalayan trekking in the month of may'19. However from the second day (Trekking was in first week of june'19) in the snow there was ice water entering the shoe which made my trek extremely difficult. After the completion of trek i was traveling oversees on work. Immediately after coming back i returned the shoe to the show (Jp nagar, bangalore) where i had bought it....
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L
LNSGunturi lnsgunturi
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food box 800 #164240

Address:GVLNSastry My MNo.7981112874. 48-8-9, Sadgamayee, 2nd floor, Dwaraka Nagar, near Veeramjaneya Hotel, Visakhapatnam - 530 016., Visakhapatnam, Andhra Pradesh

In the accompanying handling instructions label, it was not mentioned that the container was rat/rodent free. My box got eaten away by rats on the 2nd usage after purchase of 4 days.

Had it been mentioned i would taken precautions or wouldn't have gone for the item despite being regular customer for wild craft products.

Corresponded with your customer care besides sending the pictures, they wanted me to visit...
+1 photos
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K
Khush6oo
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missing wallet

Address:Pune, Maharashtra, 411007

I submitted my 3 fold wallet for service (Well-crow re-stitch) in westend aundh branch around 7 months ago. Since then i have visited the store more than 10 times and initially, store people told to come after 10-15 days, but finally after 5 months, they confirmed that they have lost it due to irresponsibility of one of the workers.
They did not provide me with any slip when submitting wallet, even after insisting them, and now finally...
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S
Sameer N Kemkar
from Delhi, Delhi
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product - jacket

Address:New Delhi, Delhi, 110063

Dear wildcraft team,

Please note that i recently purchased a jacket located at pashcim vihar, delhi. As i was suggested to try the 'large' jacket and it felt quite ok as i was just wearing a skin size wildcraft t-shirt. Now, yesterday when i went to attend a function and i wore this ' wildcraft' jacket under my sweater it seemed tight. First of all i want to replace it with 'xl' size. Secondly, when i was closing the zip as...
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P
purushisha
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding extra charge

Address:FORUM MALL VADAPALANI, Chennai, Tamil Nadu, 600061

Dear sir,

I purushothaman D last week dated Nov16th visited the showroom of wildcraft situtated at forum mall, vadapalani.I bought wildcraft shoes and tshirt worth rs2467. The biller charged me for extra rs10 for carry bag.This is quite irrevalent to the customer .I really exhausted and suffered with mental agony in this issue.This is not a proper service to the respected and long term customers.So kindly give me my rs10 or...
+1 photos
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