[Resolved]  Www.firstcry.com — Order not delivered even after 20 days

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Chennai, Tamil Nadu

Sir/Mam, I have order Mamypoko Pants diaper on www.firstcry.com website online on 29th Oct 2014.Even after 20 days, they haven't delivered my product and no response to my mails and consequent complaints.Even I asked to cancel my order and refund my money back but no response yet.The order Number with firstcry.com is 770954NV42540887 and courier Xpressbees AW is 101J[protected].No response even after raising the complaint with reference number 794185 & 802723. So Please help me to get my refund amount at the earliest.Thanks, Ram. Order Details Purchase Order No: 770954NV42540887 Order Placed on: 29-Oct-2014 09:31:41 PM Order Status: ShippedPayment Mode: ICICI Net Banking Payment Status: Confirmed Loyalty Cash Earned:Rs.1 (once order is delivered)Payback points Earned:FC Coupon code used: FCSEP50DP GL Coupon code used:FC Gift Certificate / Guaranteed Savings code used:GL Gift Certificate / Guaranteed Savings code used:Total Order Value: Rs. 544.15Shipping Charges: Rs. 0.00 COD Charges: Rs. 0.00 FC Gift Certificate / Guaranteed Savings Amount: - Rs. 0.00 GL Gift Certificate / Guaranteed Savings Amount Amount: - Rs. 0.00 Loyalty Cash Redeemed: - Rs. 0.00 Cash Refund: - Rs. 0.00 Net Payment:Rs. 544.15 Product Name MRP (Rs.) Discount (Rs.) Price (Rs.) Qty Sub Total (Rs.) Mamy Poko Extra Absorb Pant Style Diaper Medium - 60 Pieces Estimated Delivery: By Tuesday, 4th Nov 2014