XpressBees Logistics Complaints & Reviews

Hi,

I ordered a product on firstcry.com on below date
Order Placed: 24 Dec 2015 12:12 AM 8 Items 2 Shipment
It was supposed to be delivered to me on 25th November 2015 by Xpressbess - AWB- 101LX07848363
from 25th Dec, I' getting the status like "Residence/Office Closed : Can't Deliver"

My office will open 24/7
I never get any call from courier service.
this is the 2nd day I'm getting the SMS "Residence/Office Closed : Can't Deliver"
I have made call reg. this to[protected]

They are promising it will be deliver on Monday.
Also they are not providing the local courier office number (Chennai)

Please take necessary action and deliver my parcel as soon as possible.

AWB NO[protected]says office closed but it was open and I was present on 12/24 and 12/25 as well. AWB No[protected]not delivered till now AWB NO[protected]not delivered till now PLEASE REPLY.

[protected] [protected] the above two shipment ID are belongs to my products in Xpressbees. It shows that the product got delivered. But i didn't get it. I have ordered through Paytm.

I have ordered on snapdeal which came delivery on 19.12.15. The person who deliverd that package. his behaviour is not in proper manner he put that package down and saying some stupid reasons like my bike problem even this is third time.. My AWD: [protected].. Teach him how to speak with customers..

Product not Delivered, but status is showing Delivered 0n 17 Dec 2015 Tracking Id [protected] Service Xpressbees Courier Shipping address Naveen Last Name:kumar Address:#72, Sharma Industries Address, line2:singayyanapalya 3rd cross, Near Bimal car Showroom City:Bengaluru State:KR Pin Code:560048 Mobile No:[protected]

This is in above order number on 10th Dec around 1200 hrs a courier ( ) came to my house for delivery without informing me on mention contact number or any SMS.I requested that boy that I am working in hospital so I will return after 4 pm then you can deliver me or next day I will leave money at home other members can receive.Till neither I recive from call from courier office nor delivery of my item to me. Kindly take necessary action and instruct your local courier office to deliver me at earliest.Kindly intimate the action you have taken. Hoping for an early reply DR RKSINGH mobile-[protected]

Sir, My Name: Murthy Contact Number: [protected] Rajahmundry, AP, India FirstCry Order No. 2892837OW85015676 has been shipped via Xpressbees AWB: 108LL07621375 I had placed an order at first cry.com on[protected] and estimated delivered date was[protected]. Xpressbees courier service has not delivered my product yet and they are updating false status like "Consignee not available" in the tracking system. These guys need to make an attempt to call the customer atleast to check. I was sitting all day in the house ever since I had ordered but they just close the status saying consignee not available

I ordered three items in snapdeal . One is delivered thru Ecom Express on time. The other two product are not yet delivered through Xpress bees logistics. I called Customer care since last friday and they are not giving proper response. The shipment iD tracking status says its out for delivery since last friday and even got a message to be available. But the product is not yet delivered. shipment ID :[protected]

I have ordered some baby products fro FirstCry they have sent them through Xpressbees courier services. The estimated delivery date was on 26/11/15 but the same not delivered till now. I have contacted the courier company 5 to 6 times . When ever I call them they says they will deliver by same day and don't turn up and when I get back to them again same explanation they give or disconnects the call. AWB # 115KW07259480

Hi, I had placed an order on First Cry on 15th Of Nov and this was to be delivered to me by 21st of Nov through XpressBees logistics. I have not received the product yet and the status in website shows as Delivered. I have been following up with the XpressBees from last 4 days. Every time i hear them saying please give us an hour time we will verify and get back to you. I am fed up of calling to the Customer care executive to hear to the same reply. Please help me with this problem. Tracking ID : 2KP07140568 Order Num : 1092472OX59010939 Thanks, Akshatha

I have ordered in Paytm and the order No is "[protected]". 6:28 am, Nov 11 2015. The parcel has been sent through XPRESSBEES and the tracking number is "[protected]". It saya out of delivery but I did not get the parcel yet. Shipment ID :[protected] Date Description HubLocation City State 11/20/2015 10:56AM Out For Delivery Kharagpur-Kharagpur Kharagpur West Bengal 11/20/2015 9:12AM Arrived at Kharagpur, Kharagpur, West Bengal Kharagpur-Kharagpur Kharagpur West...

Ordered Bosch impact drill machine in paytm on 3rd November, , they shown an update in that they mentioned that "the ordered item was received to nearby my place 09th November" but till now not received the product. I supposed to receive that in 11th November itself.

I order through shopcules. Com buying multi colors led lights set of 4pcs. I order 22nd october. Order no is 73002936. But still now i not getting my product.
Courier xpress bees. My tracking number is [protected]. When i search my tracking number it shows no information found. Please check and let me know where is my product.

I had ordered A Pair of Shoes the same is been dispatched on 3rd Of November I ordered the shoe for diwali but the shipment had been delivered yet today is 13th November the shipment is still in Delhi since 3rd November. What the heck it's doing in their warehouse if they can't ship further from their warehouse why they are in the logistic industry. Ruthless service. Tracking details[protected]

Sir,

I had placed an order at firstcry.com on 3-Nov-2015 and estimated delivery date was 07-Nov-2015. Xpressbees courier service has not delivered my product yet and they are updating false status like "consignee not available/Residence closed" in the tracking system.
These guys need to make an attempt to call the customer atleast to check. I was sitting all day in the house ever since I had ordered but they just close the status saying consignee unavailable.
They dont have a proper customer service as well. I am really disappointed with such false status update. I didnt hear any representative knocking at my door or ringing a bell or shouting out to check if the customer is available.
Such a bad ethics in customer service, updating false status of the product delivery.
I WILL NEVER SHOP FROM FIRSTCRY ANYMORE AND I AM STILL AWAITING MY PRODUCT TO BE DELIVERED

'I have ordered two items on Firstcry.com on 6th october via order number 2637398OR19031577. On 7th i got a message that it has been shipped by Aramex with AWB: [protected]. i have been tracking regularly and to much surprise it has been updated in their website that the item is delivered with is totally false. After calling many times and giving complaint to Aramex Hyderabad main branch the issue has not been resolved. After nearly a month a got a mail from Customer care XpressBees that my shipment is delivered to the correct address but still i didnt get my items. Today i found another strange thing is that i have ordered a dress material on snapdeal on 26th october via order number : [protected] and it was shipped by Xpressbess via AWB: [protected]. Again i found that my parcel is not delivered and i found in their website that my shipment is delivered at 11:13pm on 2nd November !! . Neither i got any call from the courier guy nor any communication is done with my watchman at that point of time. so finally again a false update that the item is delivered . when i sat down to give complaint at Xpressbess i found that the customer care number is same which i called for my Items purchased from Firstcry. i.e [protected]. Finally i have learnt that i lost two items purchased from two different websites i.e Firstcry and Snap deal just because of one worst and irresponsible courier service XpressBess

My Name is Naveen kumar

I ordered mobile through snap deal and they shipped my order through Xpressbees
Snap deal committed to deliver my order on 29th but still i did't recieved when i check with Xpressbees they said its there in chennai hub. while talking with customer care person she disconnected my call, i want to send this to my home and no one is responding properly not sure. i want to know the chennai address where my order is in xpressbees office so that i can go and collect my order.

S Naveen Kumar
[protected]

After getting sms from xpressbees i contacted over phone no. as given by them regarding my nonavailability today i.e on 25/10/2015as i was out station .They assured delivery person will contact over phone before delivery .But unfortunately another sms received that item could not be delivered due to house lock .hence it may be delivered again.

I was informed that my consignment will be delivered to me on 5th of Oct at the given address but after several follow ups with Expressbees I came to learn that I have been misinformed and then I tracked my shipment status (online)and found the following details at the Expressbees shipment status site under my AWB/Shipment ID:[protected] dated 5/10/2012 at 9:45 pm. Before that I had contacted their customer care service several times and...

My package recived in Bangalore 6 days ago by shopcluse and handover to Xpressbees for the delivery. Everyday I recive message from xpressbees that the package will be delivered today but I don't recive till now. This is happening from 6 days. What should I do ?...

I request to you please send us the Bangalore Delivery Executive Contact no (fools)

Thanks
Paramesh Mutuguppe

MY mail ID [protected]@gmail.com