Y-Axis Overseas Careers — Refund of the money paid

Address:Suite 1112, Prestige Meridian, 1, Mahatma Gandhi Rd, Bengaluru, Karnataka 560001, India

Hi all, i have enrolled for a pr process in y-axis and the outcome was completely terrible. My request is to work on the ielts score 8+ and then google the process of immigration, things are pretty well written for all the immigrants in simple english.
Pls dont approach any consultants especially this y-axis consultancy they are one of the frauds and no 1 cheaters. They will convince saying you will get job in some or other province and beg to make the payment. Not to forget the long pages of documents and will insist to read a table more specifically which will be the portion of payment for refund, but there will be hidden things in the agreement they will not allow to read also;
At the time of refund they dont even bother to call us tooo,... They keep saying try to work on ielts. Heights!
They have taken 68000 and they have not done anything...
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Y-Axis Overseas Careers customer support has been notified about the posted complaint.
Jun 18, 2020
Updated by Aravindsan
Hi Team,

My complaint has not been answered.

Please assist in providing a resolution to the raised complaint

Thanks
Jun 22, 2020
Updated by Aravindsan
I tried reaching the Y-Axis team on the number provided, it says Airtel number is currently not working . Basically the number is not functioning, it's an inactive number.

Please help in this case to resolve the complaint as early as possible.

Thanks
Jun 30, 2020
Updated by Aravindsan
Hi Team,

This is not happening.

Y-Axis team is not doing anything to resolve the issue.

They are making false claims as to someone contacted me, but nobody from their team contacted me till date.

Can you help to resolve this issue at the earliest. I want my fully refund of money which I paid to Y-Axis.

This is ridiculous.

Thanks
Aravind
Complaint comments 

Comments

Dear Aravind Sankar,

We acknowledge the concern you have raised and our team kept reaching you but our calls are not answered, Neither our emails are replied.

Request you to reply to our sent email so that we will look for the feasible time and we will be more than to help you further on the same.

Best regards,
Client Relationship Officer
Y-Axis Overseas Careers
Aravindsan's [Complaint's author] reply, Jun 18, 2020
Hi,

I have replied to all your emails, please don't make a false statement.

I had clearly mentioned on the time to reach me with the contact number but nobody from your team called up.
I think you are setting up a false case and trying your best to not assist the customers.

I have raised this complaint and I want a full refund of my money.

Please action on this at the earliest.

Thanks
Aravindsan's [Complaint's author] reply, Jun 18, 2020
As I already said, I replied to all your emails with the contact number but nobody called me.

I also asked for the contact number of your's but for that also I didn't get a proper response.

Please provide your contact number, I can call you.

Hope you understand.

Thanks
Dear Aravind,

Sir, Team has been trying to reach you and you directly have the details of your Process Consultant and you scheduled a call already.

Please be rest assured that we will provide you an amicable solution for the same.

Best regards,
Client Relationship Officer
Y-Axis Overseas Careers
Aravindsan's [Complaint's author] reply, Jun 25, 2020
Hi,

I am not sure what amicable solution you would provide if you are not willing to take the call or respond either via whatsapp number or the designated landline number.

Let me know how you are going to provide an amicable solution for this issue.

I tried reaching the Y-Axis team on the number provided, it says Airtel number is currently not working . Basically the number is not functioning, it's an inactive number.

Thanks

Thanks
Aravind
Dear Aravind Sankar,

We are glad that our respective Manager called and discussed with you and have provided an amicable solution to you.

We truly value your business with Y-Axis.

Best regards,
Client Relationship Officer
Y-Axis Overseas Careers
Aravindsan's [Complaint's author] reply, Jun 30, 2020
Hi Y Axis Team,

I am not sure what you are talking about here.
Nobody called me, are you joking here.

Who is that Manager that you are referring to in your comment, hope it's your illusion.

Can you resolve this issue at the earliest. I want my fully refund of money which I paid to Y-Axis.

This is ridiculous.

Please don't cheat the customers.

Thanks
Aravind
Dear Aravind Sankar,

We are glad that our respective Manager called and discussed with you and have provided an amicable solution to you.

We truly value your business with Y-Axis.

Best regards,
Client Relationship Officer
Y-Axis Overseas Careers
Aravindsan's [Complaint's author] reply, Jun 30, 2020
Hi Y Axis Team,

I am not sure what you are talking about here.
Nobody called me, are you joking here.

Who is that Manager that you are referring to in your comment, hope it's your illusion.

Can you resolve this issue at the earliest. I want my fully refund of money which I paid to Y-Axis.

This is ridiculous.

Please don't cheat the customers.

Thanks
Aravind
Dear Aravind Sankar,

Sir, Our team has been trying to reach you and you have not answered the calls.

We certainly want to help you, You have to help us to help you so please reply to our sent email so that we can connect with you.

Best regards,
Client Relationship Officer
Y-Axis Overseas Careers
Hi Axis Team,

Neelima from your team reached out to me on July 08 2020, I had given the reason for my complaint.

I had asked for the full refund of my money, you acknowledged and now no body came back after this conversation. It's been a month now since the last conversation where you agreed to come back with a resolution.

This is cheating...

Please respond

Thanks
Aravind
Hello Consumer Complaints Team,

My complaint has not made any progress for the last two months, it's in the same stage.

Y-axis team has cheated me and now they are not even providing an amicable solution.

I had already asked for the refund of my money but nobody responded till date.

Please take this to the next level and help me to get my refund of money from Y-Axis team at the earliest.

Thanks
Aravind
Hello Consumer Complaints Team,

My complaint has not made any progress for the last three months, it's in the same stage.

Y-axis team has cheated me and now they are not even providing an amicable solution.

I had already asked for the refund of my money but nobody responded till date.

Please take this to the next level and help me to get my refund of money from Y-Axis team at the earliest.

Thanks
Aravind
Y-Axis Overseas Careers Customer Care's response, Jan 13, 2021
Verified Support
Dear Aravindsan,

Please write to support@y-axis.com.

Our customer relationship department will address your concern.

Regards,
Y-Axis Customer Service
7670800000

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