YatraGenie — komitla bus travels is worst

 
6 Reviews
India
 Lieo on Oct 11, 2018
Hi all,

We had booked komitla travels from goa to bangalore and on the day of travel they had cancelled our bookings just one hour before the departure time and they just sent an message rather than calling.

I kindly request you people not to book in this travel, since they are not responsible for any customer service and they are really unprofessional and this is the first time in my life a bus is getting cancelled at the end moment, we were five of us and it was very hard for us to find a different bus at that short notice and somehow we managed to come through that day.

Complaint Status


[Oct 11, 2018] YatraGenie customer support has been notified about the posted complaint.
Complaint comments  5 Comments     Updated: Share0Tweet0

Comments

Hi..
I didn't get my refund against bus cancellation on 31st Aug 2018, from Bangalore to kanigiri, you people said ll refund that amount into paytm, till now we didn't gt any money.
Kindly look into the following attachment of ticket details
And make my refund soon.

My paytm num [protected]

It’s PY05A 2738 transferring good on bus, it’s travelling from Hyderabad to chennai.
Passengers don’t have proper LaGuage space, when we call to ‭[protected]‬ office team, we will do like that only, if want travel otherwise don’t travel on bus.

Executive spoke very rudely

avinash1993's reply, Nov 7, 2018
In Nellore they shifted all the goods to PY 05 A 5952 and the bus is not yet reached Chennai.

In middle they are picking up passengers and dropping like a RTC bus.

I don’t know how RTO giving these kind of permits
Don’t received any response so far from Komitla travel team
Hello yatra genie, I have booked a ticket on December 19th from chennai to Visakhapatnam through yatra genie website. My ticket is not booked and I dint got refund yet
From hyderabad to chennai on Dec31st night, travel people canceled the bus abruptly and not paying my money even after many calls and requests.

Ticket number : YGT[protected]

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    Komitla Travels, No.21 Ground Floor, Azeema Buliding, T S P Road & New A V Road, Kalasipalyam, Bangalore North, India - 560002
    YatraGenie - komitla bus travels is worst