Zomato — poor server management and ridiculous policies

Address:	New Delhi, Delhi, 110085
Website:	Zomato- Restaurant finder and food delivery app

I read your ad in today's newspaper about your 'no-cook sunday's which also specified an offer from king's kulfi with a code 'sun50' using which we could order two kulfis for just ₹39. Once opened the app on my phone, it took a hell lot of a time to even load and since i had to order it for my family living somewhere else, it took an awful lot of a time to even switch my location. After switching from my mobile data to wifi and vice-versa uncountable times, finally, i could switch my location. Now, i find king's kulfi, i take two kulfis and voilà, the total is over a hundred and ten bucks. A small caption stating that the code 'sun50' is valid only if you do not use cash a mode of payment. Here, i would like to highlight the repeated crashing down of the server. I know that it has been a lot of orders for you today but the basic unit of your service is a customer and if you fail to impress a customer (Just like you did with me today) you may lose him/her to other apps like swiggy and foodpanda (Which you did today). Secondly, i would like to draw your attention to the ridiculous policies which you foster. What the hell does it mean that we do not have any offers on cash payment. Don't the payments with cash and card/paytm/net banking give you the same money. If yes (Which i am highly sure of) what the devil does it mean to not give the offers on cash payments. Today, zomato, you lost a client to swiggy and i will make sure that my family members and friends too start using the same.