Zotezo.com Complaints & Reviews

Hello
I have order fair & handsome (Fairness face wash 100gm + fair handsome cream 30gm pack) on zotazo it show product already delivered but product not delivered to me yet i want refund my money, my detail is below please help to refund money to zotazo
Id= [protected]@gmail.com
Cont. No= [protected]
Order id= #[protected]
Ref order id=[protected]
I have attch also fake delivery challan print...

I ordered the above on 30th Jan2017. Its 3rd March and its not delivered. No status on the tracker available. No one comes on the phone when i call. Email is not replied. Instead every morning & evening, they tell me about what they already delivered!!! Don't I know that!! And whats even more interesting is that the real cheap stuff gets delivered in no time, but the expensive fragrances cant be tracked at all!!

Complete hoax....

Hi vijay kumar,
Thank you for contacting us we have made a note of query and will be reverting back to you shortly.

This is an automated response confirming the receipt of your ticket. One of our agents will get back to you as soon as possible.

Ticket id: lxe[protected]
Subject:[protected]
Department: sales
Status: open
Priority: low
Details: zotezo orders
1:00...

I had ordered Dr. Trust Blood Pressure Monitor when it was "In Stock" on[protected] and paid for it through Debit Card. On realizing the payment the order was confirmed under Ref. No.[protected]. Within a couple of hours of confirming the Order, Zotezo informed about short supply of product and delayed delivery dispatch being latest by[protected].
Since[protected] I have been checking the status of my order on website and since[protected]...

I purchased the product and I still have not received it, the india post office is sending the product back to Sweden. I have tried to call, mail and raise a ticket, leave a review, nothing worked. They do NOT respond back. Everytime you call their customer care, you lose money but no agent ever picks up, no reply to mails sent. I lost 2000 INR by trusting this website....

I had ordered for Tide Plus Talcum Freshness Detergent Powder 4 Kg + 1Kg pack (3 pack) on dated 19 th feb 2017 and upto feb 22 2017 pending status was showing in my account. I am chasing their customer care from past 2 days. I didn't get even a chance to speak to their representative, they themselves disconnect the call without connecting.Due to delay I don't need this product anymore Therefore I request Zotezo to kindly cancel and refund...

Ref: Order Id:[protected]
I have purchased PURE ONE PLASMA AIR PURIFIER after very long delay which is not working.
The product is not at all good and size is not as per advertisement.
After complaining, Zotezo is asking me to return the product by courier by my own expenses which is not acceptable.
What is the guarantee that I will get my refund.
This is totally USELESS product and don't know whether it...

Hello...
Sir/ madam

I requested for cancellation of order no.[protected]. I want yo know that whether cancellation is done or not. If yes...then when I get my money back to my PayTM wallet. Please refund my money a little bit earlier.

I registered a RMA for order no.[protected]. But no action is taken on it. I want to when action is taken on it. Please help me. Product is not as I want. I want to return...

I have ordered for shaving foam of 418 gm on 15 jan and got delivered shaving foam of 200 gm but since 11 days i have registered complaint but till now no result.
U have charged for 418 gm product and deliver 200 gm which is cheating ir fraud with customer.
How zotezo do not reply..i must file a case for doing fraud with consumer and do not revert back on consumer complaint..
Replace my product urgently otherwise on all...

I ordered a Nioxin System 4 Cleanser for Fine Hair, Chemically Treated - 300ml of price Rs.1, 273 .my order id is#10006177.i was told that I would receive my order I 5-7 days but I haven't received it.they took the money in advance.i ordered it about a week ago and there has been no response.i did recieve a track your shipment mail but it doesn't, work.i tried calling their customer care but even it didnt help.the no.is[protected] but no...

Against my order number[protected] dated 26 Jan. 2017, two items namely a Blood Pressure Monitor Silverline and a Blood Glucose Suger Monitor were booked with advance payment made on line. Only one item namely Blood Glucose Suger Monitor was delivered on 30 Jan.mentioning order ID as[protected] but the second item i.e. Blood Pressure Monitor has not been delivered. My emails in this regard not answered and repeated calls at [protected] were...

I have placed order where till now 16 days passed but no dispatch and also where i have requested for cancellation but till now refund not received, immediately deliver product or refund the amount, .
following details;
order id:[protected]
Order Date: January 21, 2017
required: immediate delivery/ refund the amount.

immediate response required for this issue....

My order id[protected].Item ordered on 20th jan but still not shipped.I also tried to contact the customer care but no one is bothered to replying.I think they are fraud.Kindly look into this.My order status always showing pending.I think they are cheating me.I already made prepaid payment through paytm but they are not dispatching my order.Kindly resolve it asap....

Order Shipment #[protected]..Order not delivered in 2 months. Toll free number not working, do not reply to emails. Also, raised 5 tickets but they never answer.

I think the company has no intend to deliver the product or return my money back. This is very unprofessional behavior and dangerous for the ecommerce industry as a whole since it breaches the trust of a common man in online shopping....

My shipment in www.zotezo.com, #[protected] for order #[protected] had not recived yet after so many complaints.I had odered this online through debit card 3 months before.
It was ordered on 23 rd of October 2016 and still didnt recived it.
They do not reply to the emails.
It is likely to be a fake site which loots innocent buyers and do not deliver the product.I want my product as soon as possible or else i want my money...

I have ordered a heating pad from zotezo.com with online payment and its yet not delivered. The tracking no cannot be tracked and the customer care is not responding via email or phone.

Your Shipment #[protected]

Order #[protected]

Item Sku Qty
Expressions Orthopaedic Multi Purpose Heating Pad - Red EXPHP-RED 1
Bill to: Ship to:
biman mondal
flat d-616, sterling Brookside,...

I have been writing & calling continuously regarding non-delivery of my item thru Zotezo but no response. Order no RD[protected]SE DT 27/11/2016/INDIA POST TRACKING NO #[protected]. Since this is pending from Nov 27th I seek full refund with compensation for this harassment & wastage of precious time.

Pls find the details in the trail mails:-

From: shivaji mohinta
Sent: Saturday, December 17, 2016 10:48...

One of the ordered product was for Healthy Hair, whereas delivered was for Skin & the second was a Smart Watch Black in color whereas the delivered was White & was Dead on Arrival.

After rugged complaint tickets & mails, M/s Zotezo is least bothered to respond or even acknowledge the issues. Also to my surprise it took a very very lengthy time to deliver the ordered items....

I purchased a kit of food boxes from zotezo on 01.12.2016. My order number is[protected]. On their site it was mentioned as a group. It was total 2 different types of boxes. I made the purchase and choose the payment for cash on delivery. The total price was rs. 425 for two sets and delivery was free of costs. When the delivery boy came, i informed him that i need only one set and not the two, i was also ready to pay some extra money for the...

Zotezo made food offers for my personal zym equipment. I purchase Vinex Push Bars from Zotezo on 25th November 2016. The Oder No. is[protected] and it is I would say good quality bar. I am happy with that.
But they have made an extra delivery of the same product. They have not charged anything from them and they are not ready to hear about this. I have made complaint that they should not charge anything from me for this extra delivery....