Zotezo.com Complaints & Reviews

I order xlr8 deo on april 14 2016. Still, they didn't delivered it. The customer care facility is also not good. They promise to get it delivered by this week (1st week of may). Their claim of returning the money in 12 days in case of non-delivery of item is not acknowledged by them only. Now, consumer forum should enter into this matter and shut this fraud company looting people. The owner should be sent behind the bars. Please don't buy...

One item from my order no.[protected] dt 18th april for 2 items has not been delevered till date despite so many mails & messages left on their customer care system. neither do they respond even though they have taken complete payment through net banking.
Only once they replied on their Facebook page that customer care will resolve the issue but neithe they replied nor resolved my issue....

I have placed on order on www.zotezo.com on april 20, 2016 but still not received any order or any mail from www.zotezo.com. I tried contacting their customer care number but the number is invalid. I have created on support ticket on their website but they are not responding back. Please help me get a refund of my money spent on their website.
I will wait for your positive revert soon
Order no.: #[protected]
Placed on:...

1) i have purchased blood glucose monitor on 16th april 2016
2) on reminder call at tollfree promised to deliver on 28th april 2016.
3) now on enquiry with same order no. The call auto cut .
4) i think of cheating .
Please help me to get a solution.Regards. Details of mail given below.

Item sku qty subtotal jhohnson & johnson one touch selectsimple blood glucose monitor
Pack size : 1 unitbr...

My complaint pertains to non delivery of items against my on line order at www.zotezo.com after making full payment in advance through credit card
Registered address of zotezo.com is
#53, chowringhee road, 1st floor, kolkata, west bengal, india - 700071

Details of my complaint are as follows

Order #[protected] placed on january 17, 2016 5:39:57 pm ist
Three items ordered as follows
1)...

Ordered an electric kettle worth rs 799 from zotezo on 17th april. Saw the reviews of the site, they were bad but the price was low so opted for cash on delivery at an additional charge just to take a gamble. They sent me a tracking number on 19th. The estimate was to reach till 24th. The product reached my city on 23rd but it was handed over to VENDOR, not me. Its 26th and yet no delivery has taken place. Three calls, three mails, no response....

I ordered a product on zotezo.com on 22th April with the order Id =[protected] and I have also done the payment but still the status of order is showing in processing.
And I have contacted them through their helpdesk as well as through their customer care number but got no reply from them.
Please look into this matter as early as possible otherwise I will file a complaint in consumer court because it's a fraud as after getting...

Hello
i ordered two items from zotejo.com, online shopping company on March 21, 2016 1:16:19 PM IST.
the order was------
Item Sku Qty Subtotal
Nova Roti Maker N124
Pack Size : 1 Unit

N124 1 INR 899.00
Amiraj Fruit & Vegetable Juicer
Colour
Orange
Pack Size : 1 Unit
In these two order one item reached.the item which was reached is nova roti maker.
But...

I have ordered a set of 3 fog deo for around Rs 500/- around 40 days back but still not received. I received an email hat my item is shipped but when I contacted shipper after 10-12 days they said that they have not received any packet from Zotezo so far and there are similar complaints. I tried reaching toll free number but it is not reachable ( get disconnected automatically) . I have written a few mails to company customer care email ID...

I ordered a product on zotezo.com on 17 th April with the order Id[protected] and I have also done the payment but still the status of order is showing in processing.
And I have contacted them through their helpdesk as well as through their customer care number but got no reply from them.
Please look into this matter as early as possible otherwise I will file a complaint in consumer court because it's a fraud as after getting...

Hello
I ordered two items from zotejo.com, online shopping company on march 21, 2016 1:16:19 pm ist.
The order was------
Item sku qty subtotal
Nova roti maker n124
Pack size : 1 unit

N124 1 inr 899.00
Amiraj fruit & vegetable juicer
Colour
Orange
Pack size : 1 unit
In these two order one item reached.The item which was reached is nova roti maker.
But...

This is the second time I am writing about Zotezo fraud. They are not delivering the product nor giving me refund. Consumer complaint website seems ineffective in helping us witj this. I think Zotezo is definitely a fraud company looting people in India. This has to be stopped. If no action is taken this time, I will take this imformation to a higher authority.
Request to all the people who feels that Zotezo have cheated them, please...

Have done online purchaseof olive oil from zotezo.com on feb 21 with order no[protected] and till date the product is not delivered. Tried to contact customer care number [protected] many times with no response and voicemails not replied. Sent mail twice and response is still awaited. It appears zotezo.com is a fraudulent company with very bad service. Govt need to intervene and take action on these type of companies to protect conservative...

I have ordered nova mini electric tandoor on 28 feb 2016 with Zotezo. Com
Order no :[protected] . I have done all the payments thru credit card .
I tried calling them many times but to not avail neither they are replying on mails .

I wonder how they are cheating so many people and why a Newspaper Like Times Of India are giving their advertisment on every week when they are fooling people .

Times...

My order Id is #[protected]. My advice for Zotezo.com site please try to maintain quality goods. My product is ok. But it would be color damage for the leakage. Overall Good site. Thanks zotezo.com. Zotezo.com is way beyond an ecommerce site on health, beauty, fitness, wellness and integrates the fun of social media in your online shopping. Very nice website first time in Kolkata....

Few items were missing from one touch instrument delivered box which i ordered from zotezo.com... Seems like they don't have customer support as tried many times but no one answered the call. Also raised ticket (Xxj[protected] on their site but no one acknowledge it.
Got delivery of item in second week of feb.. Complaint registered thereafter and no action till date... Even after several reminders on their online ticketing system....

Hi,
The zotezo guys do not even deserve a 1 star as their service is the most pathetic i have encountered. I had ordered a juicer vide order no:[protected] on 18th march with the delivery details as in 6-8 days. I wanted it to be gifted it to my aunt who had visited us for a few days. The product has still not been delivered and they do not have the decency to even reply to a high priority ticket i had raised on their website.
br...

I ordered a container set om 3rd april 2016, but they did not send me the product till now. I even called their customer no. ([protected]) many times but they did not respond me, for that reason more nearly 10 rupees ia have spent on this phone call. Please do something regarding this matter.
Order id- #[protected]
Date - 4/3/2016
Ship to - pulakananda pal (My dad)
Order total - inr 129....

Order no[protected]. Ordered on 20th march. I have not yet received the product though it is showing available on the website.
Customer Care is not at all helpful.

If you cannot deliver them why do you give wrong advertisements.

Also kindly refund my amount of rs 278 if you dont want to deliver the product.

If I dont get any response till tomorrow, then I am sorry I will take some action...

Every Sunday they purchase a huge column of Times of India, and when placed an order on the portal, only one mail comes confirming the payment. Afterwards there's nothing, no one responds on mail or no one takes a phone call and no need to mention that order will not be delivered. And also fake reviews have been put up for the products being sold on the portal.
I had placed an order on 3rd Apr, and till now its processing and...