Zovi Complaints & Reviews

I had place the order ( Order no. 3QZEZ ) on 22 May at 10:57 Am on Zovi.com before i placed the order i confirmed the product availability and delivery time with Zovi customer care . and i got the call at 2:45 PM from Zovi.com that they are not able to send the product to me because they are not having the stock !!! Like what the is this then why you guys are showing the product on the website when you don't have the stock and after...

I bought some items from the website, enticed by the women’s day discount. A bracelet,a Tshirt and a chain. While the chain was good the bracelet looked like it was picked up from the roadside, with rust marks on the rings etc and the Tshirt was also not symmetric. So I sent a couple of mails and snapshots and asked for an exchange (They claim to give an exchangereturn readily without asking any questions). This does not happen. They just...

I recently placed an order for thermals and leather products online @ Zovi.com. Theri customer service is hopeless. Please be warned of the most rude customer service you may come across. I guess this site is run by first rate thugs.You try calling them and they are so rude on the phone, including the supervisors. They talk as though they are doing a favour for us. Arrogant to the core. I would never ever buy a product on their site.If you...

Hi,

I had ordered for a 100% Cotton shirt and the shirt that got delivered was not 100% cotton. When contacted ZOVI team maintains the shirt was 100% cotton, thinking the customer does not have a textile background. Before sending notice to them, thought of getting it resolved though this forum.

Best Regards,
Srinivasan...

Dear Sir
I ordered a shirt through Zovi (order no:QEFJ4) on 17th oct and I got it delivered on 25th.But I’ve made an order for "Smart Grey Front Pocket Regular Fit Shirt" and you have delivered me a Ash colored shirt, quite different from what I’ve ordered. And for last 2hrs I’m trying to call your customer care but that number is getting diverted/no response/busy/not reachable, what I’m supposed to do now? How can...

Dear sir,

3 weeks ago, I bought a wallet from ZOVI, while buying it they promised that they will send the wallet at the earliest, and even if i don't like it I can exchange it some other wallet, but when the wallet arrived, It was not so as shown on the image, I am not satisfied and given a call to the customer care and asked for a different one, they said yes they will make arrange ment for it, but nothing happened since...

I ordered a shirt from zovi.com (order No 6GAMD) hoping that i will get the shirt in two days (they claim 48hr).
They called me after i order to confirm the order that i did.
When i called customer serv to enquire about the order they informed me that order was cancelled.
I asked them who and how the order was cancelled? They said "we dont know" and hanged the ph on me.
Disclosure: i was not polite,...