Zovi Complaints & Reviews

Hi Zovi dudes, I've ordered "Zovi Red And Navy Plaid High-Ankle Casual Shoes" and "Black And Red Men's Sports Sandals" together. In that the "Zovi Red And Navy Plaid High-Ankle Casual Shoes" was under the offer of "Buy footware and get a free leather wallet worth 499".. But once I receive the product the wallet is missing. Can you look into this? Thanks, Prince

I have ordered a Shirt on 20th Aug 2014, Order no.(ZVWGNS) its been 6 days and still no contacts from the delivery boy or their side. Above that they have sent me a number of delivery boy which is saying invalid. They are saying I am not available but my Phone is on all others call are coming. And the order is on my Company address where 24x7 a watchman is present they are saying there is nobody came from zovi. Now I want to cancel my order because its already tested my patience. I am a regular customer of Zovi and they are doing this.

Dear sir,


I have booked a product on zovi product id- z5jkkk. The
Product is shipped via fedex courier delivery . The awb no is[protected]. But
The website showing the product is delivered. But till now i donot receive the
Product.

The shipment address is given below

Kousik chatterjee

C/o- shyama pada chakraborty

Belguma police line, quarter no- d 5/7,

Po+dist- purulia

West bengal

Pin-723101.


But the website showing that the product is delived on
14.08.14 at 2.34 pm and signed ny a.Anand. But the product is booked for kousik
Chatterjee. Then why the product is delivered to wrong person and wrong name.


Please resolve my problem or credit back the money to my
Account as soon as possible

With warm regard

Kousik chatterjee

Purulia, west bengal

Phone no- [protected]

I want to return back my product 2 polo t-shirts and one sandal. I have receive my product on 12 august but the size of my sandal is not my size. Polo t-shirt quality and colour is not like that which is shown on website. I want to return back my money. I am not happy with the products. Please give me my money back.

Dear Zovi I have ordered for 40 size casual shirt Z6U7M8 last week, today morning i received the shirt its excellent in quality, the shirt is labelled as 40, but its not at all 40, its little bit small, i have clear idea about my size, last month i have ordered ZNNW4V shirt with same size 40, it is very comfortable to me, but this shirt is very small, so dear zovi please let me know the procedure of exchange. [protected] sm.[protected]@live.in

Hi Team, I booked order for shirt.My order no. is Z32U3D. i booked shirt online after i saw from your website but in website shirt quality was looking good.but the shirt which i got is very bad.so i want to return this shirt. Thanks & Regards. Rahul Kumar Jha +91-[protected]

Dear Sir I have ordered shoes Order No : ZY2X85 in Zovi dated August 2nd 2014 but i have received some other design of shoes today.here ihave attached the picure which i have actually ordered and what you have delivered. i want this to be replaced with which i have ordered already or money back in my account. Mobile no : [protected] email : [protected]@yahoo.co.in

User manish kumar on Aug 01, 2014 The shown product at the site, looks to high quality and the display as branded but received product is cheap quality. Very bad experience, I would ask Zovi to replace the order ZU655P as soon as possible. Thanks Regards, Manish kumar Contact: [protected]...

I have ordered(order id: Z9YHZ7, Rs 494) a shirt and I received it on 6th Aug, 2014. The delivery person did not call me in prior and later he gave a call and asked me to come immediately but I was in a meeting and told him to wait for few minutes but that guy left from that place by leaving a message to me by the time I reached the mentioned location. After that I gave a call and asked him to come back then he responded very arrogantly and shouted like hell.This is not the way of providing proper customer service. There should be prior intimation and people will not wait sitting idle all the time for your courier.

I ordered T-shirt from zovi.com on 28 July 2014 with order number ZRNMVY. I did received Item 30-July 2014 but same date I did tell him zovi.com for exchange my order, zovi.com care told him after 2 working day`s will pickup your order and after that will get sent the exchange items, but still did not come for pickup my order after 6 day`s.(30-July-2014 to 4-Aug-2014) will you tell me how many day`for exchange my Item and how many day send my Items Regards kishor kumar kahar [protected]

i placed the order(Order No:- ZJ9MZP) 3 t-shirts on your site zovi.com on 28 July n today i got my order but then i check the size of the t-shirts then all t-shirts size are so large and one t-shirt is ragged from the shoulder.
so instantly i want change my all t-shirts & want small size t-shirts.
i have paid full money by debit card.
so give response very quickly.

mobile no:- [protected]
mayank dahiya
plz do action fast.

Myself Sridhar dash & mobile no is [protected]. When i complain against Zovi. After 30 minute a person was called me & said i am from Zovi company, to deposit your balance in your account please give the A/c number & ATM card number. After that he purchase Rs-15000 from my debit card. i was already compained this site but there is no action.So kindly take the right action to the zovi.

Hi, my order no is z32553 . I had purchased 3 T- Shirts of size XL (Extra Large) after receiving the consignment i found that the size is not suitable and it was loose therefore, i want to replace the size XL (Extra large) to L (Large) .. plz do it urgently


my contact no [protected]

Sridhar dash.

The shown product at the site, looks to high quality and the display as branded but received product is cheap quality. Very bad experience, I would ask Zovi to replace the order Z5AVNM as soon as possible. Thanks Regards, Zahid Mansoor Contact: [protected].

Hello, The shown product at the site, looks to high quality and the display as branded but received product is cheap quality. Very bad experience, I would ask Zovi to replace the order Z8PMRW as soon as possible. Thanks Regards, Subhabrata Dey Contact: [protected]

I bought three kurtis from online shopping website zovi.com and my order was delivered on 17 july 2014. One out of the three kurtis was not the one which I ordered. The customer care people responded quite late and I am very disappointed. I have reported this issue to customer care but they have not yet informed me about the exchange or cash back.

4.7.2014 I booked a white chinese collar shirt vide order no.Z9W27J While booking It was shown white collar shirt .but on receving the product I could see that It was written inside the collar tag sky blue not even the shirt which i recieved was sealed pack but Inside the pack the shirt has muliple strain marks .please kindly excHange the product and kindly do the needful S b mukherjee [protected]

According to my order ( z3vwxt ) the t-shirts were of xl size. So i had requested for a return and exchange of the t-shirts with size l about a week ago.The courier guy or any of your executives, came on the 5th of july but he refused to take it as the parcel was packed in a wrong package. He asked me to pack the parcel in the original zovi package and he would return the next day to pick it up but even after so many days no one has come to take the return package.Most importantly the package sent to me was packed in a shabby cardboard box with ni zovi labels except for the shipment details.So please look into this matter and do the needful as soon as possible.Thank you.

I ordered a pair of shoe from zovi.com on 11 June 2014 with order number Z8M2RR. I did neither receive delivery nor notification regarding my order till June 19, 2014. Hence, I mailed to customer services to check the status. They confirmed that my request will be taken care on priority and will get my order with in 1-2 working days. After 2 working days, I again did neither get my shoe nor any notification from Zovi. I again mailed him to check the status. A person called me then to inform that my order was misplaced and I will have to order again. However, I refused to order again as I never cancelled my order and It should be company responsibility to deliver my product at any cost unless I cancel it. Finally, I got a call from courier person on June 27, 2014 to receive my order. Since, I was in office (not at my resident) I asked him to deliver on next day (which was Saturday). However, he did not turn up and my staus shows that my order is cancelled. This is the height of irresponsibility. 1. You don't inform the consumer about the status if you are late in delivery. 2. You never intimate to consumer on anything. 3. Your courier person already assumes that consumers are job less and will always be at his /her room to get the delivery. 4. Your courier person will never intimate on the delivery Regards Rishi Kumar

i placed an order, order number AS9PT5.
the actual price of the shirt was 699/- and i applied a discount coupon of 150/- CLD07DB713 and i had to pay 549/- which it clearly showed in your checkout page,
now in my e mail id it shows that i have to pay 699/- which i dont have to pay.
so kindly resolve my problem or cancel the order