Zovi Complaints & Reviews

Dear Sir, i am ordered in a some t-shirts in zovi the ordered id ZKA4TH but, my order size is L the Given T-shirt is L but the t-shirt is so enlarge in my body please i m returned in 2 t-shirts how can i returned to it please send the details

Dear Sir, I want to change my order ZJVDED with different Size with M Instead of L. I had get delivery on[protected], please send me procedure about how to send back this product and is it possible to will you get change this T-shirts size with 'M'. Please let me know if any query. Regards Pritesh Bhatt [protected] god.[protected]@yahoo.com

size exchange t-shirts 3 is too large So that shirt is not fit for me your XL size is very large so kindly send me L ( large size) my Invoice order no-ZJN45/268694, Due to that i want to return the t-shirt please help me to "what can i do for return that t-shirt. my contact no is - [protected]

Hi my name is salman ali as im browsing a zovi site on 23 rd ad I got a offer I.e. is if I submit my fb mail id and pasword got 150 rs voucher and I have done that and also selected 3 winter wears o 800 I alsso get voicher code that is *Hi! As per your request on 22Jun your Zovi.com coupon code is CLD07D9E6C Get Rs 150 OFF. Valid for next 1hr. Shop Now - http://bit.ly/ZOVI150off) I have done the same andd today my order is dispatched on my adress when I saw the bill I shocked where as my 150 was not minus I realy un satisfied wiyh this fake offer where as zovi also giving fake offers like this thank god Im save I thought I will do my whole ramazan shopping with zovi but no and I also inform to my frnds to dont order In in zovi thay have fake offers and I also take ths case to higher authority and also upload on social side

Dear sir,
Package not received my addres courier dispacthed date 04/06/2014 but courier delevery Date 08/06/2014

My reference No.[protected]

My Adress :
T.Vasanthakumar c/o Parsuvanathan
No.518/3/155
Keezh puthupakkam extension
Dr.Radhakrishnan Street
Cheyyar -604407
Thiruvannamalai Distric
Tamilnadu. India

Cotact No.[protected]
[protected]

I ordered for a set of 3 Tees from zovi.com.The delivered product had one damaged item and so I raised the exchange request.It took them 20 days to get that item exchanged but the second item was also the damaged one and I had to raise the exchange request again.This time they did it on time but again they have delivered me the damaged item.They are not taking my request seriously and not providing good service after repetitive complains.Please take action.

This is to inform you that the order shipped ...No Z5QWVT...was received on 02/06/2014 and to my utter surprise the left shoe got torn from right part ...just after walking a few distance I would like you to look into the matter and take appropriate action towards needful Hopping for a reply for exchange at an earliest Thanking you

i order a shirt from zovi.com with size number 46 and mustard colour they send wrong size 39 and cocoa colour. now they told me that i should go on to their site and cancel the order after cancelation they pick their shirt from my house and after 4 to 5 days thy refund me only 399 rs. i want my full 500 rs back.

I purchased 3 tees from zovi and ordered on 16 May 2014, I received the order on 20 May 2014. The order No. was Z25Y2R the Tees were bit bigger for me i.e. XXL size, and I immidiately call the customer support for the replacement and give me XL size, the person atended me very well and said that we will send you the XL size within 4-5 days and took the XXL size back at the same time . Now I called again on 5th day to enquiry about the status the person attanded the call said that first we will pickup the order within 4-5 days then it will go to ware house for replacement that will also took 4-5 days then if e found the product in good condition then only we will send you the XL size, again it will took 4-5 days. According to me this is sheer lunetic to shop online. there is no response if the product gets mismatch. now lets see how cn you help me in this. Thanking you with Regards Divyanshu Goel [protected]

Hello, The shown product at the site, looks to high quality and the display as branded but received product is cheap quality. Very bad experience, i will advice other not to buy anything from ZOVI. Thanks, Regards, Manoj +91-[protected]

I have ordered 4 shirts from zovi on 29th April til now i have not received the product. I have been contacting customer care from Saturday and there have been making false promises saying it will be delivered. The customer care and ur courier partners are pathetic.I will never buy any product from Zovi and will suggest all my friends not to buy any products from zovi ever again.. Pathetic services..

DearSir/Ma'am, I am a Research Scholar in IIT Kanpur, India. I placed an order 4 pairs of shoes and 1 shirt at Zovi.com. After getting the shoes, I returned 3 pairs of shoes and the shirt. (I kept with myself only 1 pair of shoe). I have all the receipts for returning the items to Zovi.com. According to Zovi.com’s return policy, I should get the refund for returnd items in about 1 week. But now, this has been more than 3 weeks, still my order status at Zovi.com shows that the returned items have not reached their warehouse. I complained a lot of times to Zovi.com customer services. But they always say to wait for more times. I also tried to find the email id of some higher level authorities at Zovi.com sothat I may complained them about the issue. But anyhow, I am not able to find the email id of any higher level authority at Zovi.com. In this way, I am feeling that I have been cheated by Zovi. com. I am a very busy man working as a research scholar at one of the best research institution of world i.e. IIT Kanpur. Zovi.com’s this kind of response has really frustrated me. Sir, here in IIT Kanpur, I have a lot of friends who purchase various things from Zovi.com. When I informed them about this issue to them, they are saying that they will never purchase any item in their life from Zovi.com. I am thinking of taking this complaint to consumer court in spite of my busy schedule. But, I once again want to request Zovi.com to please look into this matter and refund me the amount to my bank account for the returned item. My cancelled order details are given below: Cancelled order details: My cancelled order nos. are ZBSKPX01 ZBSKPX02 ZBSKPX03 ZBSKPX05 The receipt numbers for returned items are: [protected]/ Zovi ([protected]) [protected]/ Zovi ([protected]) [protected]/ Zovi ([protected]) [protected]/ Zovi ([protected]) Merchant Website : Zovi.com Order Date : March 30, 2014 Customer Name : Sandeep Sahu Customer Email ID: sandeep.[protected]@gmail.com Customer mobile no. [protected]

Dear sir/Ma'am,
It has been more aroung 2 weeks since I returned the products. I returned the products through your courier services i.e. DELHIVERY. If anything happens during transit, then its not my responsibility. I have waited for enough time. The products has still not reached your warehouse. It only indicates me that there has
been some fraud activity during the pickup services. I am a busy person and can't put all my time in this case only. So, I request you to please look into this matter.

For your kind information, I am giving you the pickup receipt numbers.

The pickup receipt numbers are:


[protected]/ Zovi ([protected])

[protected]/ Zovi ([protected])

[protected]/ Zovi ([protected])

[protected]/ Zovi ([protected])


I hope a well response at least this time.

ont have any issues with any of the zovi products although the range is
very poor. However my latest experience with Zovi was horrible as the
delivery guy was not at all cordial in his manners. First of all he
wasted my time in asking directions to my address many times and on top
of it, he was rude, arrogant and sarcastic in the way he was talking
when he could not locate the simple address.

I request you to atleast train your delivery staff in how to communicate
to customers and then to make them aware of how to reach the delivery
area before they come to deliver itself. Because of this bitter
experience, i will never return to Zovi again. Good bye Zovi!!

Hi, I see an offer that Tells Buy 2 get One free+100 INR free(FB100 Coupon code )from ZOVI on http://freekaamaal.com/category/apparel-and-shoes/ web site Then after I placed online order in that sub total is showing after coupon code applied 374 INR I click Confirmation it automatically changed to 474 INR Then I approached them via mail then They replied this is not an offer you have to pay 474 INR Giving this kind of ads people get attract and placed the order once order is confirmed people come to know false commitments by ZOVI I want justice Regards, Samrat [protected]@gmail.com Here is all email communication with ZOVI Hi, I applied coupon code FB100 than balance is showing 374 INR once I placed the order it become 474 INR how this figure changed automatically I want the order that I placed actually if its mistake by system please correct it Inline image 1 Regards, Samrat Zovi Customer Delight Team 2:59 PM (1 hour ago) Thank you for writing in. As we can see that you have ordered this under buy 2 get 1 free offer and upon that you wont be able to club any other offer. For further queries or assistance please contact us at [protected]@zovi.com or call our customer delight team at [protected] between 9 AM & 9 PM and we'll be happy to assist you. -- Regards, Customer Delight Team ;[protected]@gmail.co 3:50 PM (18 minutes ago) to Zovi As per your guideline their is not an offer with buy 2 get 1 one free+100 INR OFF but here the snap shot that tell customer this offer is true even your own website accept coupon FB 100 Under above condition You people give ads like this to attract customer once its order you don't remember your own commitments Inline image 1 Still I am surprised with your negative advertising and give me justified approach

I had ordered 3 t-shirt from Zovi.com with order ID ZSX5SG for a
price of 797 Rs.The size which was delivered was very large than usual medium(m) size of t-shirts and so I should want replace it to usual small size t-shirts.so plz you should recieve these product and replace back to me.
pickup no.[protected] and order no.ZSX5SG .so zovi should do his job very well.

Hi, This is really a bad experience in my life, online purchasing through ZOVI.com. I purchased a shoe through online on march 2nd 2014. i received a wrong shoe on march 8 2014 i raised a complaint to pick up the wrong shoe and asked them to refund back my money but the response from zovi is really too late and even i cant able to connect to customer care numbers whenever i call. And on march 15 2014 they picked up the shoe but still today(march24 2014) i didnt received my money. This is really a bad service from zovi. I hope zovi should respond immediately. pick up -no. [protected] order no. zccwgx awb:[protected]

My order number is ZWV8SA, when I am trying to track my order, I am not able to log in with my email address registered with Zovi which is [protected]@live.ca . Also there is no other option to find the Order . I have already paid using my Credit card for the order . Please revert, how long it will take to get my order ?

I had ordered a Pair of Shoes, Flip-Flops and a wallet on 26th Feb, 2014.Few days later I received the wallet.Few Days later I got a Call from them saying that Flip-Flops are out of order. So I angrily Cancelled the Pending order. I got the confirmation Mail on cancelling of orders. Then few days later the Shoes and the Flip-Flops arrived on 10 th March, 2014, Since my Family didn't knew about the cancellation of order they collected the Package. And Paid for it since it was on COD. But when I opened the Package the Flip-Flops are different in size(ordered 10 received 7) as well in design. The Day it has arrived I'm Calling on their Customer Care number but they don't answer any of it. I had even Complain through E-Mail, got the Complain registration mail and it said "We will contact you in 2 day" Its been 5 days since Complain but no response and not even by call.

Hi, I ordered for Mens Blue and White Matrix sport shoes in zovi.com with order number :ZCCWGX . But the shoe i received on 8th March 2014 is Women shoe with size 6. I am totally disappointed with the delivery. And as it is a cash on Delivery i paid the amount. I called zovi customer service and raised a complaint to [protected]@zovi.com, to pick up the shoe i received, and refund my money back, but still now they didn't responded. Kindly Please look into the issue an i am attaching the shoe pic for your reference Thanks & Regards, Sasidhar