Acer India Complaints & Reviews

Dear Sir/Madam I purchased a ACER TFT monitor from Supreme the IT Mall on 12/8/2011 which was replaced by them on 13/5/2014 due to some technical problem on the Monitor purchased on 12/8/2011. Now I am facing problem with resolution and color of the screen of the replaced Monitor. The details are given below : Monitor Purchesed On 12/08/2011 : Acer 18.5'' TFT X193HQ (SL No: 1811DC100020) Replaced Monitor on 13/05/2014 :...

POOR CUSTOMER SERVICE -- Acer S7 392 / sl no MXMBKSI00532908C312000 (Under Warranty) Would like to bring to your notice POOR SERVICE faced by me, I reported my laptop at AFORESERVE.COM.LTD(Acer Authorised Service center) located at 35 CR avenue, Kol 12 on 13/10/2014, I got a call on 16th that my Laptop is done (CAll ID 972313I ), When I collected the same I found the same Problem and resubmitted the same on 17/10/14. On 20th I got...

i have logged a call regarding my monitor servicing which is under warranty period. i have logged call on the 10/10/2014 and today is 21/10/2014 still i have not received any call and progress response from acer side . if this the service quality of acer than a pan shop service is better than acer. most pathetic service i have ever recieved from any company . in future before bying acer product i will think 10 times. my case no:--969978i...

Sir/ma`am- i send this mail before 1 month and yet they did not respond my mail . Please go through this mail and you would get all info regarding my problem subject-regarding recklessness of service center and broken down my laptop battery. hello sir/ma`am this is Bhupendra Singh and product no. of my laptop is NXM12SI02224313F3B1601 Product model-E1-531 and acer easy care serial no. is ECN[protected] with OS windows 7 home basic...

Hey I am Bhuvan Khatri .. I'm in Delhi .. My acer monitor is doesn't work properly .. His Brightness is very low sometimes his is very bright or sometime very dim .. and they automatically off .. not CPU only monitor .. Ph.no.- [protected], [protected]...

I bought an “Acer Aspire V5 – S71G” laptop from “Shri Balaji Computers” on March 16 ‘2014. Within 4 months of purchase I discovered a 2 technical default in the systems hardware. Issue 1 When we close the flap of the laptop, the screen touches the keyboard and the keyboard buttons start pressing on their own. This is while the laptop is on but flap is shut. We face a problem when we are listening to music or watching a movie...

when laptop switched on, no command is accepting, and the address bar getting full with some symbols like =.+. etc.. i cant use my laptop right now .and mouse pad is not working.when i use external mouse and click on some application it is blinking, and no keys are working properly, so do the needful, it is very bad to say that i brought this laptop on[protected], within 1 year it got complaint, it has 3 years of warranty, so i except the...

Sir/Madam I have complain on 12/08/2014 regarding my laptop about the speaker & one usb port, but till today no service engineer called me regarding that. The details about Laptop as follow. :- Serial No. - NXMGRSI00141309E483400 Date of Purchage :- 16/07/2014...

I had registered a complaint regarding my Acer Laptop . But I after 1 month I have not get any resolution till today. They have to just replace the laptop hard disk. But still they have not able to replace it even after 1 month.Every time when call to service center they are giving same answer We have not get the part, Very very very bad service....

Acer laptop developing scratches on panel even after cleaning. The laptop is at acer service centre malappuram for the last one month. During the time they brought 3 times the laptop to me claiming that they resolved the problem but while opening the lap by their technician at our place the problem was noticed and taken back.. According to them they have changed the lcd panel and keyboard. We feel that it is manufacturing defect so the lap...

We went to Croma, Rajouri Garden, New delhi-110027, on 30/06/2014 to buy notebook where the salesperson convinced us for Acer notebook E1-510 by telling that buy Acer E1-510 & get philips notebook sound bar worth Rs.2499/- absolutely free (He said this is a web redemption offer) & this promo was also tagged on product demo at Croma.

He suggested us to swipe the card to pay Rs.22749/- the amount that day & product...

Respected Team, This is regarding the ACER monitor complaint where our monitor`s button was not at all working. We had placed the complaint to ACER call centre on[protected] with complaint number - 793897I(I - "i" capital alphabet) and they had given us the chennai service centre number t contact to on the same. After repeated phone calls to the service centre, a Service Engineer named "Sudarshan" came and rectified the issued by...

Following defects are observed. 1. Keyboard not working properly. 2. Mouse arrow problem. Serial Number - NXMGRSI0014110B3083400 Product Model - E1-510 Easy Care Serial Number - : ECN[protected] Customer Name - SUNIL KUMAR Contact Number - [protected]...

I have called up Acer customer care toll free number [protected] at 12.43 hrs on 6/June/14. Male Call centre representative did not let me explain my complain & used abusvie language & disconnected call.Call would be in their recording system & details of representative would be reflective & traceable. Had called up again to lodge complain against the customer care representative but his colleague Sarabjit & team leader...

I belong to SC Development Department of Kerala, India. I was supplied with an Acer Desktop system one week back through a bulk purchase by Our Director. The system was functional initially. However the monitor display do not show anything now .I called toll free numbers many times in vain. I want the monitor to be replaced at the earliest. The desktop was supplied to me on 21/05/2014. The serial No of the monitor is: MMLXNSS[protected]D04203....

I was gifted an Iconia A1000 Tab by a friend from US. its software got corrupted.The tablet is no more under warranty. I tried to get online support calling the customer Care Support talking to one Mr. Suraj but to no avail. He suggested me to take it to Acer service Lounge, Nehru Place, New Delhi. When i went there they informed that this model has not been launched in India and its software is not available with them. They said they wud...

Dear sir, My Self Mohammad Mujahid. I have Acer Laptop with 3 years warranty. My Adapter is not working from 22th April 2014 and i went to service center to change it, but not change by service center. he is saying adapter status not mention in our site. I have a reduced more than 6-days. Therefore please take immediate action against below complaint ID provided by service center. Please process as soon as possible. Complain ID-...

Hi, i have purchased ace all in one system from lamington road, & with in 7 days it got dead. I have complainted to acer & they ask me to submit at digicom service center. I did the same & after 4 days digicom replies he do not do service for all in one, what the hell he did with my system i dont know.
Again i called acer customer care they said mumbai centeral service center person come do the repair, but again 5 days...

Dear team,

My name is samrat bhattaharjee and within a couple of days after buying the laptop, the speaker was not working properly. I made a complain and one engineer came and assured me that it within 4 days the speaker will get replaced. But 14 days gone by, no such thing happened and whenever i call the customer care they say that it will take time. Why should i wait as this is a brand new laptop...Such a disappoinment...They...

Dear Sir,

we Have Purchase one acer mobile s-300 date. - 26/07/12 from Acer India Pvt ltd. December-12 in my phone some problem we have given to service center call id - 29172I. Service center repair our mobile & we have check working fine. But date - 08/07/13 our phone is dead. We have deposit mobile in service center same day but till time no any feedback from service center. We have visit many time of service center...