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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 1612

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R
Ramakishoreraju
from Nashik, Maharashtra
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Airtel broadband not working since day 1 (Got connection on 17th)

Address:Hyderabad, Andhra Pradesh, 500072

I have paid 6th months amount as advance for airtel broadband and got connection on 17th it's worked for 2hrs after that it never worked till now. Customer care ppl kept on telling every day today is the ETA and without my knowledge they have prolonged ticket closed date by 28/02/2016 ref no 64721240 any no resolution yet pleqse help...
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Hi,

I have raised a ticket related to un-availability of Airtel Broadband connection at my premises from 17th Feb.

THIS ISSUE IS STILL not resolved. I always get the same answer saying "Our backend will get back to you". i have not got even a single call back from Airtel.

This issue is severely affecting my work.

Ticket Number : 64748188...
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M
mukulsjain
from Thanesar, Haryana
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Airtel 3G services issue

Address:Rajsamand, Rajasthan, 313324

" I am doing 3G recharge on my number.I live in Kankroli (Dist. rajsamand-313324) in Rajasthan. I am using Lumia-720 handset. 90% of the time I only get 2G (E signal), rarely I get 3G.I have selected 3G in my mobile and there is no issue in the handset.Your 3G services are pathetic and waste of money. "

This was the complaint (Complaint reference number - PR[protected] i submitted to airtel on 3-feb-2016 10:06am and without...
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Address:Gurgaon, Haryana, 201014
Website:airtel.in

Airtel deducted balance of 47 rs and 30 rs of advance talktime due to usage of internet inspite of net pack already working on my number. They returned 47 rs on my complain but afterward deducted 34 rs due to advance talktime but the deduction of advance talktime was also due to problem in their service and customer service was also not good with their service and gesture of language....
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Address:Chandigarh, Punjab, 160047
Website:www.airtel.in

I have received my last bill for the Airtel account [protected]. Since I've moved out of India and had told airtel also the same. The only way for me to pay the last bill is online. However, Airtel is insisting that I make the payment through check only. Several tweets and facebook queries made have not provided any resolution yet. It's very frustrating that a large organization like Airtel still manual process to pay the last bills. How is...
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Address:Aurangabad, Maharashtra, 431008

Hello Airtel
I am using prepaid AIRTEl ([protected]) with last 10 years old.. Suddenly out going and incoming calls including messages are barred mentioning due to non submit document.. But right now today I submit req. Document Location cannot place aurangabad...also I called 198 at least a dozen times.. They told there is no any record our system visit Airtel store from their side.. I approached AIRTEl store at cannot place aurangabad.....
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M
master_rohit05
from Dehra Dun, Uttarakhand
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel mobile services are very poor

Address:Jhansi, Uttar Pradesh, 284135

I recharge mobile by airtel app two times on 17.1.16 and on 2.2.16 for 3g recharge as i apply code APP250 for extra 250 mb 3G data both times. both times i get sms for extra 250 mb 3G data but i dint get extra data. i complaint many times to airtel customer care but they always says that they reply after some times. but till now their is no positive response. please help me.

regards
rohit
[protected]...
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K
kpamani
from Coimbatore, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Aircel to airtel postpaid connection.

Address:602105

Im currently using 6 Aircel Postpaid connections. Im planned to change those 6 connections to airtel postpaid. I submitted all the necessary documents to Mr. Ranjith at Irunkattukottai Airtel Outlet. But no response from him. He often switch off his mobile, not attending my call. Pls take necessary steps to solve my issue....
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F
firozkhan98936
from Ratlam, Madhya Pradesh
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Issue wrong sim card

Address:Indore, Madhya Pradesh, 452007

Dear SIr,

With using MNP I have port out my number [protected] from Vodafone Operator to AIrtel and the same has been done on 17.02.2016 at 00.40 AM but when I have inserted my new Airtel SIM card into my phone the new SIM card has been activated only for outgoing calls and it was not working for incoming calls and incoming & outgoing messages. So i have spoken up with 121 Airtel Customer Care on 17.02.2016 at 11.30 AM and...
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Lakshmanan Kalamegam
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improper customers service... Worst

Address:Chandigarh, Punjab, 160020

I am using prepaid AIRTEl which has been ported from post paid for past two years.. Suddenly out going and incoming calls including messages are barred mentioning due to non pay of bill.. But 4g is active. I called 198 at least a dozen times.. They told there is no such prob from their side.. I approached AIRTEl store at three different places in Chandigarh and punjab.. One of them told document related issues... I submitted all required...
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H
Hhf
from Hardoi, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs 6o deducted in the name of video club

Address:Dehradun, Uttarakhand, 248001

Airtel deducted rs 60 from balance in the name of video club.
No confirmation message to start the service came to me.
They deducted rs 60 without any confirmation.
This is not correct....
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B
BRoy66
from Mumbai, Maharashtra
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Disgusted service.. Feeling cheated

Address:Mumbai City, Maharashtra, 400066
Website:AIRTEL

Dear Sir/Madam,

I am disgusted with your cheating service and I am moving away . When I wrote this mail on 17Feb16, I had 4 GB data balance in my no [protected] which I wanted to maintain ... hence I was regularly recharging for 28 days with 375 MB...I switched over to online recharge mode .. Since I was not sure that while recharging my data balance will be protected or not, I wrote a mail which you promised to reply with...
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Rahat Bhatnagar
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Too much bill for my postpaid 4g lte connection

Address:160062

I have been using Airtel 4G services for some year now; I have an Airtel 4G router (by Huawei).

For years I have survived with Airtel 4G services & at some point in time I just reached the limit. Their stupid, unreliable, useless service just got me on edge now.

Airtel is selling 3G in name for 4G, at sometimes even that don't work.
Someday it doesn't catch signals, Sometime its server problem, or heavy...
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J
joeichakyath
from Mumbai, Maharashtra
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Threaten with legal notice for nonpayment of bill

Address:560035

Threaten with Legal notice for non-payment of bill

Respected Sir,

I wish to raise a complaint of a legal notice sent by Bharati Airtel for non-payment of bills in spite of repeatedly telling to cancel the SIM provided which they claim we have used the same. A service which was not activated at all.
They went back on the promise of switching from post-paid to prepaid 2 times and that prompted us to...
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M
Mridul Bhatt
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel broadband feasibility

Address:110092
Website:www.airtel.in

Sir,
I reside at the national capital of the country still i am not able to get the services of airtel fixed line broadband connecntion.
I am trying since past 2 years regarding the same issue. They say your area is not feasible.
Worst Part is I have to go for MTNL. which is worst
I reside at South Ganesh Nagar near Shakarpur where airtel is feasible as my friends reside there.
I request you to provide...
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P
pradeepa1
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Over charge & over data consumed

Address:Agra, Uttar Pradesh
Website:www.airtel.in

January Month Airtel Postpaid last time data show 800-900 MB available then few minutes ago I have received customer care message "your 90% data used". Dated 20.02.206 at 12:00 hrs. night I receive 1 GB data, on this date at 09:30-10:00 hrs. I receive Airtel company message "You have consumed 90% Data" but I have no use data more than 20MB on this time . I call for Airtel Customer care for knowledge of Data use detail but she (customer care)...
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A
arun603
from Jaipur, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile number not connecting from other numbers

Address:335037
Website:www.airtel.in

have a problem regarding the connecting of my number ([protected]) from other network.when sombody tries to call me from numbers of other then airtel it says that number does not exists Also it is not being recharged through internet even from my airtel app. you plz solve this problem or i will port out....
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M
mukeshkumar2k8
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Additionally added channel

Address:New Delhi, Delhi, 274402
Website:Airtel.in

My dth number is [protected].ikids package added in July and it was running and charge is deducted by airtel from account. When I called customer care they say they called the primary number ask after saying yes they activate it. I want to know why they call for promotional services. I want I kids change cost refund
It is not my mistake. I request not to call earlier also but airtel often do this things...
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H
hardivora
from Chennai, Tamil Nadu
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Regarding third party cashback for airtel

Address:Chennai, Tamil Nadu, 600079

Recently airtel has stopped cash back offers for third party apps such as paytm & freecharge.
My concern is though airtel being a no 1 platform for consumers i[censored] dont support third party promotions you are going to lose many users as online recharges are based only on cash back offers and that is trend nowadays.
Please start giving cashback offers on third party apps!!...
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Address:Ahmedabad, Gujarat, 382424
Website:www.consumercomplaints.in

I have received message from company message 129 to auto renewal scheme on 14/2/16 so i can get 10% discount on that and carry my unused 500 mb data to next month to use . so i confirmed that scheme and recharge for sufficient balance auto renewal pack but on 20/02/16 i have lost my unused 500 mb data and paid to use 3g data pack. my airtel mobile number is [protected] from airtel network provider....
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