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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 2326

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B
B N CHETAN
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

COMPLAINT FOR WRONG DEDUCTION OF AMOUNT FOR THE SERVICES NOT REQUESTED

Address:Karnataka

SINCE 12.02.2011 I HAVE BEEN CHARGED BY THE AIRTEL FOR THE SERVICES WHICH ARE NOT REQUESTED BY ME AND I HAVE LODGED WRITTEN COMPLAINT. SO FAR NO ACTION WAS TAKEN BY THEM. I HAVE VISITED THEIR AIRTEL OFFICE IN GANDHINAGAR BUT THE RESPONSE WAS POOR AND THE PROBLEM WAS NOT RESORTED. TODAY AGAIN THEY HAVE DEDUCTED FROM MY PREPAID MOBILE BALANCE A SUM RS.45/- TOWARDS CALLER TUNE WHICH WAS NOT REQUESTED BY ME. SO FAT THE AMOUNT DEDUCTED FROM PREPAID...
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Naveen3336
from Chennai, Tamil Nadu
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Issue not addressed

Address:Kanchipuram, Tamil Nadu

Hi All,

This is to inform you about the customer service what you provide to your customers.

I am using Air tel dish for last year and i was really impressed with it and with your service, but the recent experience which i had with your people made me to thing that i have chosen a wrong service.

Here is my problem,

Recently i heard that air tel provide movies now channel for the...
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A
aarif.akhtar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband not working - Technician never responds to phone call

Address:Uttar Pradesh

Hi,

I have a subscription of Airtel Broadband 4 Mbps connection. I have been having technical problems with my broadband for last 30 days. The technician has been unable to repair the fault completely. The repair doesnt last more than 2 days and the problem again comes back. i have registered more than 10 complaints in last one month.

The technician gave me his phone number but whenever i call him he never picks....
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C
cs.dwivedi
from Jangaon, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MNP-Successful, received message but not incoming or outgoing

Address:Unnao, Uttar Pradesh

Dear Sir
I was in the beginning [protected] tata number but before three months starting in February, 2011 the number [protected] as MNP plan ported from tata to bsnl and during the three months the problem faced in bsnl network, I have decide to ported my nos. as Airtel and applied the same and after that dated 04.05.2011 I received a message from no. 59110, time 20.06 "Your request for porting the [protected] to Airtel has been...
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A
Alok Misra 71
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FRAUD BY AIRTEL

Address:Lucknow, Uttar Pradesh

This is a classic case of FRAUD by airtel. I am a consumer of Airtel fixed line & broadband services since 2007 and has been fully satisfied with the services till this incident occured. Due to my needs I felt like subscribing for new fixed line connection, and i thought, based on my previous experience, who better than Airtel. The sales team response was quick. The executive, Mr. Ajay Shukla Ph. [protected], handeled my case and I paid...
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J
jitenderS
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EXTRA CHARGES BECAUSE THEY WANT BE CHANGED OUR BILL PLAN

Address:Delhi

HI THS IS JITENDER SHARMA, i am only single user of internet at my home and working,...our airtel landline no is 41718215, haing rs 250 rental plan wth rs 99 topup ( unlimited internet download frm 9 p.m to 8 a.m and 400 mb in day time 8 a.m to 9 p.m ).......i am sure i nt use internet in day..i[censored]sed thn 2 times just irctc for tatkal booking.....and tht cnt consume 400 m.b, we getting many call fr go fr plan change but we refused, now they...
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A
abuzarak2006
from Noida, Uttar Pradesh
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DEACTIVATE SMS SERVICE 53030 CRICKET UPDATE

My mobile no is [protected] a prepaid connection. I never told to activate sms alert from 53030 (Cricket Updates). But Airtel itself started the service without any permission and for the same they will be deducting money for my prepaid balance.

I kindly request you to stop this service and try to return the balance i lost


Regards
Abuzar...
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M
muttineni kranthi
from Mumbai, Maharashtra
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New sim not working no incoming

Address:Warangal, Andhra Pradesh

Dear ,

I have taken a New sim in andrapradesh,,,and nw im in patna bihar ...i have taken the sim on 25 th of april,,at that time i have given my passport xerox and photo..i asked twice to outlet owner to confirm whether the documents or ok or not.. he surely said ok.. later twoday the the incoming calls are barred ..then outgoing calls are barred..then i got a msg that the proper document are not submitted,,then i send...
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S
saahil123007
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service, poor quality, no signal , waiting signal

Address:South Delhi, Delhi

Dear Sir,

I enrolled for Airtel IPTV Service on 11 Jan 2011 vide at my residence in Sukhdev Vihar, New Delhi.
For the installation of service, I’ve paid Rs.1750/- as installation charge with a monthly pack of Rs.999 per month which includes unlimited broadband at 512kbps speed and a landline connection.



My experience so far has been VERY FRUSTATING, full of agony, mental torture and...
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A
anita bhatia
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation of Mobile No.9837394306

Address:Haridwar, Uttarakhand

Dear sir,

I transfer my mobile service provider against Mobile No. [protected] from Idea Cellular Ltd
to Airtel Ltd on 29th April,2011 through Airtel Franchise office Chandra Charya Chowk
Haridwar. On getting the SMS from Airtel on 6th May,2011,I deposited Rs.99/-( Life Time)
and Rs.200/- towards pre-paid charge coupon.

It is regretted that depsite repeated requests and visit to Haridwar franchise...
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P
praveen.kumar01
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad SLA / escalation matrix

Address:Bangalore, Karnataka

Hi Team / All,

This is with regards to the issue which we are facing for the past 24 hrs. We have been calling various people and talking to multiple executives in airtel to get this problem rectified but nothing is working. Each time I call and ask for the next level of escalation, I don’t get a proper response. The executives are not willing to send any sort of e-mail response about the problem and not even ready to share...
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M
mithunid
from Mumbai, Maharashtra
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Amount deducted for service not requested

Address:Ernakulam, Kerala

I have 3 prepaid phone connections from airtel - numbers being [protected], [protected], [protected]. I have been receiving various messages about services being activated in these 3 numbers at some monthly or daily rentals. Please note that i have been paying and recharging for whatever service i need. Let me make it clear that you have no authority to deduct amount from my credit in these connections and give me service. Later i have to run...
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S
shaheentm
from Kodungallur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ringtone ka maharaja

Address:Thrissur, Kerala

Daily getting message that "Ringtone ka maharaja" has been renewed and charged Rs.3 for that. I never requested for any service and already under DND. Also charging Re.1 for news alert getting in my mobile without my notification. I could not able to talk to the customer care agent. I understood that if you try to contact customer care a couple of time, your further attempt will end up in hearing automated message.(Informed by agent...
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Kraja_86
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FAKE OFFER TO RETAILERS AND DEBITING AMOUNT FROM THEIR RECHARGE BALANCE

Address:Tamil Nadu

I am Airtel retailer from Tamil Nadu. Today morning I have received a call from [protected] airtel number and that person claimed that he is calling from Airtel Mumbai office, asked about my e-recharge balance initially and told that I am eligible for Rs.2500 e-recharge bonus which will credited by Airtel Mumbai and this has no connection Airtel Tamilnadu. Then he had asked me to do a test transaction the below way to get my number registered...
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narindraworld
from Sirsi, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BIG LOOT BY AIRTEL

Address:Kurukshetra, Haryana

Many customers including senior citizens visit my shop daily to get their mobile recharged. They have been complaining always about deductions by Airtel mobile company. Among all of these I found a customer (Age 70 Years) of Airtel on whose mobile Airtel Company has applied a record number of SIX VAS such as Facts 55382, Job Alerts, Airtel Call Manager, Karwa Chauth Pack, Kareena Kapoor, All Cricket Pack.
Airtel company has been deducting...
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S
sanbhs79
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to Deactivate/Unsubscribe

Address:Bangalore, Karnataka

I am unable to Deactivate Airtel TV .
I have tried sending SMS "TVUNSUB" to 54321. But it hasn't been deactivated.
Then I have called the Customer Care thrice and each time they say that they would deactivate it within 48 hours but they haven't.
I have lost around Rs200 for this Airtel TV which I haven't even used once.
It has been causing a lot of inconvenience.


Santhosh...
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H
Harsh Dixit
from Bengaluru, Karnataka
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Fraud and Misguide

Address:Bangalore, Karnataka

I bought one Sony bravia TV with that i got Air tel DTH Cobnnection free they asked me to recharge of 1000 Rs. after that no one conatct me for installation andwheneever i call customer care they always sat they say they will process it today because of that my time got nwatage my Money including my SALARY because i have to be atn home to wait the installation Engineer.
i want to punish them and want my money back....
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B
bedihitesh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivation of Services

Address:Gurgaon, Haryana

Hi,
I have purchased a Airtel Broadband connection in Month of Jan,2011.
Now airtel has introduced a Service of Airtel Broadband TV. When i am trying to register for the service, the airtel customer care persons on [protected] are saying that the email id showing in their accounts is different from my email id (my email is bedi.[protected]@gmail.com). Also certain antivirus services are also registered from this email id. I have...
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harijana
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer service not reachable for a week

Address:Pondicherry, Puducherry

I have a prepaid airtel connection.
On 9-may 2011, i got Rs.99 deducted from my balance. I got a message stating that they deducted the amount for downloading something, but the fact is i was not even using the phone at the time as i was travelling/driving. Im trying to contact the airtel prepaid customer care for the past 4 days, and their customer care number [protected] or 121 is not working.
Its a blunder that the nations...
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P
pratyakshjeet38
from Khatra, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

scheme activation

Address:Ghaziabad, Uttar Pradesh

i was not requested to activate any kind of scheme.. But they activate it on 11 may (in eveng). They didnt register my complain, and they put me on hold n put me in waiting and takes so much tym.. I was not recieved any call from thier side but they activate it.. This is over to head and i want refund my money whic they have detuct from my account......
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