Airtel Complaints & Reviews

Hello,

I purchased Airtel DTH HD Connection from Kaushik Enterprises on 08-Apr-11. i elected the South Value pack which has 151 channels +1 interactive Channel + 1 Reginal pack , and it cost me for a year Rs.3890.
but actually i am getting only 20 channels active. and many times i called my dealer and airtel customer care but i am getting feedback from them that " sir we will solve the problem in 2 hrs " since...

I want to know weather the Prepaid and Postpaid connection from a same operator are to be treated as from different Network as per TRAI regulation?
I want to clarify this as I wanted to port out from AIRTEL network on which I was a postpaid customer since 2005. When I applied for MNP it simply rejected the case because there is some unpaid dues(though there is a deposit amount of some 500 times of my unpaid amount) This case happened...

Respected sir

please help me solving my problem as i am not getting proper response from Airtel and they are misbehaving with me and rude.

Please find the below trail email from me to Airtel

Regards

Ashok

[protected]



On Sun, Apr 3, 2011 at 3:57 PM, Ashok kumar <[protected]@gmail.com> wrote:

Thanks for the response...

I got a new airtel landline and broadband connection on 9 march with 4mbps browsing speed. The airtel executive activated the line after goofing up once already (activated a different number not alotted to me).. He asked me where all he wants the connection to work.. i asked him to activate one landline and broadband connection in my living room and a parallel connection in my bedroom.. the parallel bedroom connection did not get activated...

Hi

This is balaji C R, JP Nagar – Bangalore. We purchased Airtel settop box few month back. we are facing repeated issues due to signal problem, poor customer service etc.,. now the remote control is not working and its so frustrating that we need to move to tv and change channels. Its so disappointing to hear that one of the top company like Airtel provide the poor service.

When we called up the customer...

Hi,

I am holding Airtel prepaid connection([protected]) since 6 years, i have recharged RC 123(transaction ID[protected] on 2nd april 2011, its benefits are airtel to airtel tariff 10 ps/minute, other local mobiles 50 ps/minute and validity is 30 days, but it worked only 4 days, from 7th april onwards iam getting charged 50 ps/minute for every call, i registered complaint on 8th April with ref number CBDPA[protected]. They just...

on Sun, 3 April, 2011 10:10:46 AM I sent following e-mail to [protected]@in.airtel.com
"Hi...
The reason to write this mail is that, I am in UAE on international roaming with above mentioned Airtel Number ([protected]).
Few days back my balance was Rs. 300 plus and now its show ZERO. Neither I used it nore did any subscription/activities. I want to know how you people deducted my credit with out any use? Please return my...

I purchased above card before 1-1/2 year.Then used little and kept unusued. Then again before 20 days I needed to use it.So I recharged with Rs. 100/- at Ashram Rd ,Ahmedabad ccc on 25th March,2011 at 14.10 noon.But the SIM didin't work.I enquired at ccc. They told that now nothing can be done.I purchased one new SIM NO;[protected]. Why is it not possible to give credit of that 100/-rupees to my new SIM ? How can Airtel keep my money...

I have been using Airtel broad band connection from past few years and there were no major issues till now.The minor issues being promptly solved during a days turnaround time.
But from past one week the phone has been dead and internet has been not working.I had raised a request with call center with request id 44988684.Till now i have seen the most worst customer service ever.They simply dont seem to bother about how to resolve...

Sir,
i am use airtel company in mobile and my airtel no. is [protected].i want bill of last month feb 2011 . so i will send PPREBILL on 121 at 13 mar 2011 and my Req ID 142995 and 50 rs will be deducted from my account for this bill but it will not come then i will contact to airtel customer care they say there is no req form your side and say resend this message so i will resend this message but again they will deducted 50...

Dear Sir,
This is to inform you that I Ankur Sengupta had a number of Airtel ([protected]). Previously I was the consumer of that number then I handed over to my brother and I took other Airtel no. [protected]. But I always pay its bill. The issue is that the Airtel no. [protected] got PD due to non submit the bill by my brother. I was totally unknown about this matter. Any how I cane to know that the facility of Incoming and Outgoing...

Please gone through the below the chain of e-mails for complaint:


From: Ddare God <[protected]@yahoo.in>
Subject: Fw: Re: WORST CUSTOMER CARE FROM AIRTEL DIGITAL TV IN VAPI, GUJARAT
To: [protected]@Airtel.in
Date: Monday, 11 April, 2011, 3:39 PM

REMINDER 1

Dear Service Provider,

I have not received any reply on my following e-mail regarding complain...

Hi Airtel,

I have been using Airtel mobile Prepaid for more than six years but these days your service & customer support are getting worst .

today I have Activated AIRTEL GPRS(10Rs Per day-Unlimited) on my handset & i got a message that 'Rs 10 daily unltd GPRS Pack is activated.Next deduction due on 10/04/2011 00:00hrs.to deactivated dail *567#' after that i going to surf internet on my mobile...

Hi

I Rathinasabapathy complaining for the cell number [protected].. I recharge for Rs 234 on 9th april 2011. On that day i lost Rs 2 and on next day morning i lost Rs 30 and evening Rs 2. Again on next day morning they took Rs 2. I lost this amount without speaking on cell.

I dont want anyother service like caller tune , internet , etc. I use this number only for calls. I never request for anyother service....

Please deactivate Cricket pack at my Airtel Prepaid No: [protected] which I never subscribed. I have tried unsubscribed thru SMS/Customer care/other means but it is still not de-ativated.
Please do the needfull....

ITS OF MORE THAN A WEEK WE PURCHASED AIRTEL HD SETUP BOX.

EVERY TIME THEIR ENGINEERS SORT OF TECHNICIANS VISITED THE PREMISES BUT THEY WERE NOT capable TO INSTALL THE SETUP BOX AND SOLVE THE PROBLEM. THEY HAVE CHANGED THE SAME BUT OVER AND ABOVE THEY FAILED TO ACTIVATE MY SERVICES for a second time, THEIR CUSTOMER CARE AND THE ENTIRE AIRTEL DIGITAL SERVICE IS A WORST SERVICE PROVIDER IN THE COUNTRY AS COMPARED TO TATASKY,...

outgoing service not available to make call.
outgoing service not available to make call.

Dear sir,
I am Ulhas dangat ,my mobile no is [protected]
when i make call IVR say rechage your a/c,but i have bal of Rs-30/Rs-40
lots of time i am facing this problem........
When I called customer care & they pick up the call,but automatically disconnect the call.....
I am using this number...

Customer ID: [protected].
I got a free Airtel DTH connection with my Sony Bravia. I got a customer id and recharge coupon for Rs 1000 and then my horrible journey with Airtel started. First it is impossible to get thru 12150 it just happily keeps on connecting but the moment you select the option to talk to any customer executive for new installation u get disconnected. Somehow I found out that the 1800 number at least connects to...

I purchased an Airtel prepaid SIM on 12 mar 2011 ([protected]) from Airtel dealer at Pune and submitted all documents. My SIM was activated same day. Subsequently I was called by Airtel verification team repeatedly and informed that the SIM is not registered in my name. One fine day oone of their agents called and then confirmed that all details have been corrected online while he was talking to me. However nothing was done.
I have...

Airtel customer care is just a dumble ness.If you are trying to tell them your complains they are telling you to wait for an hour.even not registering your complains in airtel.this all person are illitrate.airtel broadband is just a cheating.


prvin silvani is one of thier executive from banglore who has not understanding english proper even not registering complains....