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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 416

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D
Dayanandgardi
from Mumbai, Maharashtra
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after porting into airtel not getting signal and service is not activated

Address:Hadapsar, Pune, Maharashtra, 412308

Dear airtel,
We had port our number [protected]
Into airtel. But I thought it was big mistake from us, that we decided to port into airtel.
We insert airtel sim, when our old sim shows no network. After inserting your airtel shows us 2 message.
1 is of welcome message, and another says, we are setting up your service.
And today 3 /12/2019, it is almost 5 th day, still your service is not activated/ started....
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E
evangelin felicita
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

My friend was struggling to recharge her airtel mobile number and so I recharged for her number online. Since she wanted the 499 plan I selected it and made the payment through UPI. After making the payment, my friend did not receive any recharge successful message but received a message asking her to recharge with another plan. Kindly refund the amount of 499 to my account. If the 499 plan does not exist then why is it displayed on the web...
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P
Piyush 1601
from Jabalpur, Madhya Pradesh
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deactivated sim due to non usage

Dear airtel,

I am airtel customer from last 7 years. I have moved outside india 2 years ago and airtel sim was working fine when i connect it to network for incoming messages. And i also use it when i visit india, most 2 times in year. But suddenly it gets stopped (De activated) due to non usage.

Now, without informing me (Due to changed policy) sim is disconnected. And to activate it again i have to visit home...
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T
Trupti Swanat
from Mumbai, Maharashtra
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wrongly auto debit done for 3 months rs 293

From my Axis bank credit card wrongly 3 times Rs 293 got debited & charged in my bank account. I dont have any Airtel number & not given any auto debit instruction. Kindly refund my money back in my account.Kindly lodge my complaint without my knowledge & permission Rs 293 got deducted from card. So Reverse my amount ASAP...
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M
Mh15
from Coimbatore, Tamil Nadu
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recharge for prepaid mobile network

I use airtel mobile network. Airtel had revised its tariffs yesterday (2nd december) where we have to pay rs. 499 for 2gb data per day sms and unlimited calls for 82 days. I tried this pack to recharge for my number through online recharge. But after debiting the amount airtel is sending me sms stating that pack is no longer valid and to recharge for rs 698 instead. This happened thrice and taken my money thrice.
If airtel cannot update...
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M
Manjeet Singh Pathania
from Delhi, Delhi
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recharge prices hiked again

Address:Gautam Buddh Nagar, Uttar Pradesh, 201305

Airtel has hiked their recharge prices for the every plan. Plan of ₹448 is now turned into the ₹698 which is hiked by ₹250 directly. Airtel shame on you. If you didn’t revise these latest plans back to normal seriously you are about to loose so many customers this time because its over the limits for common man....
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S
siva ultimate
from Gurgaon, Haryana
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amount deduction via airtel app

Address:Madurai bypass road, 625016

Dear sir,

I have recharged through airtel app for rupees 499 (50 rupees discount). After processing and amount deduction they informed me via sms that this pack is not valid. How stupid this is? They haven't updated their app. For that reason, why we customers should suffer horribly. I have contacted outlet near madurai bypass road kalavasal, they are very cool in saying that the amount will be credited within 10 days. I need...
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K
Kalimuthu94
from Coimbatore, Tamil Nadu
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new tariff from 03/12/2019

Already mobile tariff rate were increased i. E minimum recharge of rs.35, now they are increasing for rs.49, and rs.129 plan were increased to 148 and other plans are also increasing up to 40% customer only suffer to your new tariff rate, your statement is business loss. Business strategy is on internal side, this is not a reason to increase the tariff, from future onward no one can to use the airtel network on your tariff were changed. Please...
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N
neeraj mirchandani
from Bhopal, Madhya Pradesh
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complaint regarding sale team bhopal

Address:s-8 shirdha apprtment near sanskar school bairagarh

Landline no.:- [protected]
Consumer name :- neeraj mirchandani
Relationship number:- [protected]
Respected
I am writing this mail to inform you that i am know seriously distressed by the service of airtel and the way your team is treating customer like me. I have installed this connection in the month of november by your sale marketing team (Bhopal) by the person name shoaib uddin which was referred to me by one...
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M
manish sandhu
from Bengaluru, Karnataka
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recharge of 1699

Address:Bilaspur, Himachal Pradesh, 174001

Airtel offered me to recharge with long term plan and assured me that they will continue that plan after expiry of 399 plan which was valid till 22.01.2019 but as soon i recharged with 1699 plan for 365 days validity. They started that plan from that day. Even i got message from airtel that your plan will be started from 22.01.2019. Now as i am talking with costumer care they just saying that extension in validity is applicable only on upto...
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H
Harish Reddy Lucky
from Mumbai, Maharashtra
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payment didn't completed

Address:339 8th cross annapoorneshwari nagar, 560072

I done a airtel postpaid bill in your website. But payment process is incompleted. Then amount is deducted in my account and their shoes within 48 hours it will be refund but still now it's didn't come to my account and sorted payment also not done please transfer the amount of 400 to my account....
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B
bhavith kumar
from Bengaluru, Karnataka
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waiver issue still not solved

Address:560071

Dear team,

I would like to inform you that we have an issue with the airtel connections.

We had given 16 airtel sim for cancellation on 31-jan-2019. Airtel enterprise team have cancelled our 01 numbers in the same time another 15 numbers one month later, and they have charged for that particular period and the difference amount for that one month rs-7023/-. We have asked for the waiver for that particular month...
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B
Bibeka Nanda
from Delhi, Delhi
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unavailable of outgoing call service

Address:raghunath colony, Gajapati, Odisha, 761211

From 2 days outgoing service and internet in not working
Phone no - [protected]
In this phone number outgoing service is not working from 2 days and internet also
And incoming call is only available
If we change the network system also it is not working so kindly solve it i will be great full to u
After even i restart and reinserting sim also outgoing service is not working...
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P
Prafullit kumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

miss-commitment, fraud and denial by airtel about my old recharge

Before making recharge of rs 558, i called to airtel executive to confirm about the terms and conditions, benefits of the particular plan. Airtel executive told me that new plan will start after existing plan will expire. Due to this assurance, i recharged the rs 558 plan in 77 days advance. After successful recharge of rs 558, i also got a confirmation message from airtel that, my new recharge is activated this is what airtel executive assured...
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M
missy jl
from Bengaluru, Karnataka
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wrong recharge reversal

Address:Bangalore, Karnataka
Website:Airtel.in

Had an airtel sim bearing number [protected]. I recharged it today (2nd Dec) for Rs. 399 (84 days plan). Came to know later that the sim is deactivated and the number has been allotted to someone else.
Have spoken to customer care for reversal and below is the reference number of that conversation.
The request#[protected]
Have asked airtel store also but no solution yet.
Now I wanted to escalate this as...
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N
Nishant Asati
from Mumbai, Maharashtra
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pack validity issue

Address:Lucknow

Mene apna unlimited pack 19 august 2019 ko 1699 rs se recharge kiya..jo 365 din ke liye tha...lekin mere purane pack ki validy 24 august thi..mujhe 1699 wala pack 25 august se lagu hoga yeh btaya gya tha...but bo pack 19 se start ho gya..plz resolve my complaint...my mobile no is [protected]..aap plz mere pack ko dekhkar aage proceed kre..mujhe bahut shi rhega...
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K
kannan sockalingam
from Chennai, Tamil Nadu
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recharge reimburse / validity update

#Airtel_India

Again fed up with airtel service.

I have been recharged my number with 1699 yearly plan prior to the completion of my same existing plan 1699. After I did the validity shows only as 365 days without taking my previous balance validity days into the account.

Am already aware and done similar recharge for monthly unlimited plans before it ends and it usually sums up the number of days...
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P
Puneetarora333
from New Delhi, Delhi
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plan upgrade without any notification

Address:New Delhi, Delhi, 110018

This email is in regards to my airtel connection[protected]. I was in a advance rental plan rs 2499 for six months.in october my plan was ended and without any notification airtel upgraded me to monthly plan of rs 799. This is not acceptable.
I called airtel many times, however i was not provided with any resolution. I have been asked to stick at high cost plan which is not affordable for me at all.

I have requested...
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P
Puneetarora333
from New Delhi, Delhi
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plan upgraded without any notification

Address:New Delhi, Delhi, 110018

This email is in regards to my airtel connection[protected]. I was in a advance rental plan rs 2499 for six months.in october my plan was ended and without any notification airtel upgraded me to monthly plan of rs 799. This is not acceptable.
I called airtel many times, however i was not provided with any resolution. I have been asked to stick at high cost plan which is not affordable for me at all.

I have requested...
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A
anilj250
from Delhi, Delhi
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previous validity expired due to 1699 recharge

Address:Hyderabad, Telangana, 502032

Dear sir,

I recharged today 1699, i got validity for one year but due to this i had lost 40 days validity of previous pack.

Please credit remains 40 days back to my account.

If you are system accepting both payments i should get both validity, otherwise refund my amount 1699 immediately.

Thanks
ANILKUMARREDDY...
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