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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 843

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T
thou mangang
from Agartala, Tripura
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new sim port from aircel has not been activated after 15 days

Address:795001
Website:www.airtel.in

Sir/madam, since aircel stopped operating I ported my aircel number [protected] to airtel on 24th March, 2018. It's been 18 days but not activated till now and facing problems for not having a working phone number. Please activate it as soon as possible.

Thanks and regards,
Ikimbal Chanu
Sagolband Tera Khuraijam Leikai
Imphal West -795001...
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E
Egypt
from Mumbai, Maharashtra
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airtel fixed landline inactive since one month

Address:Mumbai City, Maharashtra, 400005

Complaint to airtel consumer forum online dtd april 11, 2018
(User id[protected]_mh) cuffe parade mumbai bearing relationship id 11571871
Under extreme inconvenience & tolerance for over a month now, i would like to lodge a complaint against airtel fixed line services.
We have been using this line at the egyptian consulate tourism office, mumbai. The line has been inactive/ dead for over a month even after daily requests...
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S
Surendra Nanda
from Karimganj, Assam
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double charge on data hotspot

Address:751021
Website:airtel

I had one hot shot of airtel postpaid no.[protected]
One ladytone from airtel for new scheme replacing existing one
She sent some boy with airtel id card
I cleared the bill upto the date 17 feb 2018 for rs 850.
He gave me a new sim card and told to discard old one
Address was verified by visit of another person
After one hour new sim card hotspot[protected] was activated.
Thereafter i am using...
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B
bhaswatimedhi
from Imphal, Manipur
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double recharge of rs. 509 on 10-04-2018

I did a recharge of rs. 509 first on[protected]. Due to network error the transaction was not completed and i did nit get any message. So after waiting for 2 hours i did a second recharge of rs. 509 and this time it was successful. Unfortunately after 3 hrs i got the successful recharge message of the first transaction!! It was a double recharge. Please kindly make a refund of the first transaction...
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V
Vimal_sharma
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized charges on my airtel prepaid number

Hello,
I want to report a complaint against airtel telecom, that my phone number has been charged for the following services without my knowledge:
1) askadoctor - twice for rs 30 each
2) gamezine - once for rs 75
I had requested the askadoctor service to be stopped when the first time it occurred, but it has been billed again, and gamezine has also been billed.
I want the amount credited back to me.br...
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S
snehal jangam
from Delhi, Delhi
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need to clear dispute of payment bill

Address:Pune, Maharashtra, 411038

Hello,
My name is snehal jangam. And my mobile number is [protected].

I have converted my mobile to prepaid from postpaid in kothrud pune airtel office. I have paid all dues then and there. Now i have got a bill to pay around hyperlink 675. Rs. When i did inquiry in airtel office guy is telling there was outstanding amount for one day.

This is utter cheating.in same office i was told that i have cleared...
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N
neha pchr
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prepaid plan issue

Address:560093

Hi team,

Today i recharged my mobile with 448 amount (Enjoy unlimited calling & 1.4 gb/day at rs. 448 for 82 days) where i get messaged stating recharge done. But my net is also not working and if i am checking my balance it is showing tomorrow its going to expire. I tried to contact on you tollfree number but its not getting connected. Please check and fix this issue. Or credit my amount

Mob no: [protected]...
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S
swapniljadhav963
from Pune, Maharashtra
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cheating by airtel vas service activated on airtel number without my consent

Address:Thane, Maharashtra, 421301

Last week 4th april 2018 vas service "ask my doctor" was activated without my prior consent. Called customer care service regarding the same but no use.
They refused to repay me saying that "you have activated it via internet".
I have told that no gprs/internet is activated on this no "airtel [protected]".
How can any airtel service provider activate the service without proper consent o[censored]ser?
Rs30 of activation...
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R
Rajanov
from Muzaffarnagar, Uttar Pradesh
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mobile no.9717765051 issued to another person in delhi

Address:110096

I have 3 mobile phone connections with airtel ([protected], [protected] & [protected]) in my house address (House no.17-b, pocket-b7, mayur vihar-3, delhi-110096). After 14th january, 2016, we have not getting network connectivity of airtel in my house. For making a call, we have to go 20/25 meters away from the house. That is why we have not getting any sms in the house. For which i have made complaints to airtel and received reply from them....
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A
anurag shaha
from Pune, Maharashtra
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no response to complaints

Address:Pune, Maharashtra, 411030

Mobile no. [protected]
Alternate no. N [protected]

Raise complaints since last two year but no resolution has been provided moving further now they have barred the services, sent several mails to nodal officer, applleate authorities, no person is bothered to reply atleast after raising several complaints i have stopped paying bills.

Raising complaints since august 2017 srn no. Are 78876699 and 84273911.br...
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V
Vishakhak
from Mumbai, Maharashtra
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handset not delivered

Address:411048

Hi,
I ordered samsung galaxy s9 via airtel website, which has an ongoing offer for the customers. I ordered it on 01 april 2018 and made down payment of 9900 inr. The handset was supposed to get delivered to me on 07 april 2018. The delivery guy arrived however, while he was doing my kyc his airtel app via which he does the process showed "internal error"' when he input my sim number. Later they asked me to wait for a day and confirmed...
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My name is nitin jain & my airtel mobile number is +91-[protected]
Airtel have charge me rs 50 on 10 april 2016 at 06:00 am for superstore service.
After talk with customer care they told me the service is active by internet & they can't t refund my money as its more than 24hr of service activation so i am not eligible for refund.
I have not used my mobile for any purpose from 1am to 6am, also my mobile internet was not...
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A
Any Time Prashant
from Jind, Haryana
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data stealing

Address:123401
Website:Airtel

I have 1gb per day plan, i always keep my phone on airplane mode at night so that my data should remain in the morning, but even this, when i chech my data in the morning, it shows 40 of data is used.
I am tracking it from last 10 days.
Also when sometimes i don't use data all day & start downloading at night 10 pm, it doesn't show tower, if shown, doesn't shows receiving speed.
Airtel is stealing customers data, as customers...
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M
Muthukumar Lakshmanan
from Bengaluru, Karnataka
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sim upgrade - activation pending for 4 days

Address:560043
Website:airtel.in

My postpaid number is pending for activation for 4 days now after a sim upgrade. Called customer care 10+ times. Visited airtel retail stores 4 time in total. Issue has not been resolved still.

Here is the chronology of events:

[[protected] ] 11:30am - visited airtel store to convert from postpaid to prepaid. Completed the formalities and got a new sim.

[[protected]] 12:30pm - received a call from...
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J
Jatin Mehndiratta
from Bulandshahr, Uttar Pradesh
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migration to prepaid

Address:400709

This is regarding my number: [protected] which i have migrated from postpaid to prepaid.
I am trying to dial.59059. It is not getting connected and therefore i am not able to activate my sim..
I request you to connect me on my other contact number and resolve this asap..

Note: you can call me anytime...
I am available..
Contact: [protected] incase need information
Number to activate: [protected]...
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R
rahuldebkolay
from Delhi, Delhi
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value added service

Address:713101

Rs 25 deducted from my airtel mobile number [protected] when i was sleeping even i didn't touch the phone when call customers service they told me some kind of valu added service has been activated on my mobile.. I demand for the refund as i didn't activate any kind of value added service. They told me sorry refund couldn't possible.. Now what can i do???...
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V
Vinaykumar Kulkarni
from Pune, Maharashtra
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activation of lifestyle service without my consent

Address:Pune, Maharashtra, 411004

Today i received a sms from airtel stating that lifestyle service has been activated on my mobile and money was deducted from talktime. This was done without my consent. I. E. Without my request or my acceptance. This is not expected from a international company like airtel. Taking a talktime without consent or without acceptance is like a pocketmar.
I want my deducted talktime to be returned at earliest....
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Address:Ahmedabad, Gujarat, 382481
Website:www.airtel.in

Vas/cinemasti activated on my number [protected] at night 1.55am, without my consent/ permission, and deducted rs. 99.00 from my balance rs.206.00. I am surprised to know that airtel is cheating their customers in this way. I had never asked to activate any vas on my number. As soon as i came to know the activation, i have unsubscribed from your cinemasti service. I request you to revert my amount which you have deducted from my balance without...
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H
harshad prakash karekar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

billing dispute on technical issue internet charge

Connection [protected] is postpaid connection. As per policy this should get surplus data forwarded to next cycle. I have 100gb of surplus data. Still i have been wrongly charged 500 rs. On registering complain with airtel customer care. I have been asked to pay total payment, also i have informed this will get adjusted in next billing cycle. But after 2 billing cycle it has not yet adjusted. Below are transactions details: 05-dec-2017 to...
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N
nikp371
from Bokaro, Jharkhand
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no frc no recharge taking

Dear sir
Mobile number [protected] on 7 April mobile number portability to airtel from Vodafone mnp done successfully but the sim not taking FRC or recharge from retailer or through online mode talked to customer care but of no help please help.etried numerous times from airtel retailer but no recharge of any kind succeed neither any FRC.
Please help Nikhil...
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