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BookMyBai Complaints & Reviews

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Last updated Mar 7, 2024
Complaints 204
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BookMyBai reviews & complaints page 2

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A
Ankita Dhawan
from Mumbai, Maharashtra
Jul 5, 2023
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Refund of money

I have transferred amount of Rs 1000 /- on[protected] which will be transferred back to our account if we don't hire any maid through the agency however it's been around 15 days I haven't get my money back also the representative is not picking up the call.. Kindly refund my money back...
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Kripashetty
Jul 4, 2023
Jul 19, 2023
This thread was updated on Jul 19, 2023
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Book My Bai - Invoice Number - NJC/23-24/11001

Address:Book My Bai Bangalore

Hi Team,

We opted for Book My Bai after a lot of consideration and we needed a live in maid immediately. After video calls with few candidate, selected a maid.
https://www.bookmybai.com/Mamatha-Bai/228380

We are asked to make full payment, which was done of 21, 240.

The maid came to home, after few minutes says she was forced to attend the call. She was forced to come. She shows her drips...
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K
Key2023
Jul 4, 2023
Jul 19, 2023
This thread was updated on Jul 19, 2023
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Refund of money paid and services not given

We used their services by booking a house maid for our house. The mauds they sent were below the services we required. Fixing their first meetings it self was a hassle. Inspite o[censored]s giving criteria of sending maids who stay closeby they sent maids who were staying far. Some didn't turn up for the interview. Finally after chasing Bookmybai they said they will send two more as their policy is only 3 Bais they will refer. But what about the...
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S
Sandhya Shivaswamy
Jun 17, 2023
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Maid replacement extreme delay

Took money to provide maid. 18000 as one time registration fees. Sent one who ran away within 3 weeks then they gave replacement such horrible girl always on phone, yells at us and doesn’t know Basic work but needs 18-20k.
Now asked for replacement and it’s been over a month no signs of replacement ..
need my money back or replacement...
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A
AnubhaSourya
from Bengaluru, Karnataka
Jun 2, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not responding to Refund Initiation

Address:Mumbai

I shared Rs. 1000 as a refundable amount for the service but later learned that the price is quite higher for a month than what is being claimed. Now i have been after them to refund my money. The person assigned to me is not giving any clear replies to initiating my refund. There is no way to call them and the complaint form that I have filled at least 3-4 times has no response....
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S
Sindhuj1
from Bengaluru, Karnataka
May 31, 2023
Jul 19, 2023
This thread was updated on Jul 19, 2023
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No refund after 2 months of no service

I paid Rs.22000 after they continuously followed up for money to provide profiles. Then we waited for 2 months to get matching profiles but didn’t get any. We have been following up for the money for a long time and they are unwilling to pay back....
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Address:Bangalore

It has been over two months and the local Bookmybai.com team in Bangalore has been unable to identify or supply a suitable cook despite my daily reminders. I have written, on the advice of the local team, to two individuals who they identified as management, i.e. first at [protected]@bookmybai.com and thereafter at [protected]@bookmybai.com. It has now been nearly 60 days, and still there is no cook. At the time of sale, the local team wanted me to pay...
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N
Nayana_Naik
May 16, 2023
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No maid sent. Not picking call

This is fraud agency, they took the 20k as brokerage amount but dint send any maid. They are not even responding to call...
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R
RippyKoul
from Mumbai, Maharashtra
May 1, 2023
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Paid money but didn't get maid

Address:Mumbai

Hi,
I have paid money to BMB for a maid. They sent me an unwell maid who came one day and was very unwell and hence left job on second day. Now, BMB are not responding to my calls. They are not providing me any replacement. I want them to refund my money. I paid them Rs 21240/-...
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R
RippyKoul
from Mumbai, Maharashtra
May 1, 2023
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Paid the money but didn't get maid yet

Address:Mumbai, Mumbai City, Maharashtra

Hi, I have paid money for a maid. They sent me a maid who was unwell. Maid came for a day, was very unwell and left the next day. Now, BMB executives are not receiving my call, nor giving me any replacement. I wanted maid immediately. I want my refund for the amount I paid for maid....
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A
aditimeha
from Mumbai, Maharashtra
Apr 26, 2023
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Refund not received from Bookmybai

I had registered on bookmybai to hire a cooking maid, to shortlist candidates i had to pay 1000 rs to avail the service. I could not hire anyone through their service hence I asked Junaid ( from the agency) to refund the amount to which he said it will take 6-7 days. I've been trying to reach him as it's been over 10 days now but there's no response from him now and neither have I received my refund...
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A
amsushm
Mar 31, 2023
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Registration fee

Hi

Sushma k m
[protected]
Bangalore-68
had paid 1000 rs for membership through phone pay
I had tried reaching to c care they are asking me to download any desk and share my information. they are saying that's the process....
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A
Arti Rajani
from Pune, Maharashtra
Mar 27, 2023
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Not resolving payment issue

I have taken 1 month package for japa maid. However, my requirement is not getting fulfilled from the maids listed there. I can see baby caretaker available in part time section as well. However, to contact them the app is asking for another package purchase.

How can I transfer the package amount paid in japa section to part time maid section. They are not resolving the issue and I am not sure how to contact them....
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C
Chaitra Adiga
Mar 9, 2023
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Not providing a nanny

They have taken the registration fee but no maid ia provided till date. Its been more than 2 months. We want the refund...
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A
Arsha Gurukulam
Feb 26, 2023
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Maid Left in one day, no replacement provided as yet

Address:Bangalore

I engaged a maid in Bangalore from bookmybai.com and she left in one day due to a family emergency. It has now been 3 days. The company is yet to provide a replacement. Always there is an excuse that the new shortlisted candidates are unavailable and unreachable.

I have an elderly mother who desperately need care and bookmybai.com is still stringing me along. I requested a refund of the 21240 Rupees deposit, but they say that...
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D
Dr Rekha Swamy
Jan 27, 2023
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Maid not turned up, deposit held

Very disappointed by the unprofessional behaviour by your team. I had shortlisted and paid deposit for a maid last sunday sit, the maid said she wanst ready to work and went back immediately! I shortlisted and confirmed another maid who was meant to come today - but both your team member Lubna and the maid are not picking up my call. This is very disappointing, I went with bookymybai as I considered it to be a professional outfit but turns...
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D
Dilta Nanda
Jan 25, 2023
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Refund request

I have made a payment of 24K to BookMyBai for hiring a babysitter in Bangalore in the month of August. The maid left in a few hours, quoting our house is too small. Second maid came is after a gap but left mentioning can't do babysitting work. There has been no replacement since then. Any profile I meet and shortlist, either does not show up on the promised date or refuses to join. there is no credibility of the agency in sending the maid...
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Y
Yaminireddy
from Hyderabad, Telangana
Jan 7, 2023
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Fake account

They asked to pay 1000 rs for providing maid details after the payment there is no response or call back from them nor they replied the compliant mails...
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U
Uma GR
from Bengaluru, Karnataka
Dec 14, 2022
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Refund issue-03-12-2022

Address:Bangalore

Hi Team,

I paid to BookmyBai Rs.1000 on 3rd Dec 2022 as advance to get cook for one month on immediate basis who should be ready to report on 5th Dec 2022. But unfortunately, the cook which they shortlisted dint matched my requirements. So, I told them to refund the amount. It's almost more than a week am following up with Sheefa # [protected] and her Manager # [protected] the lead who was talking to me for the requirement....
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G
goofygaurav
Dec 12, 2022
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Fake Website

This website asks for 1000 rs for quick and priority search of maids but they do not provide the service and later on doesnt even refund the amount. its been 2 weeks...
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