Big C
1.6
Submit a Complaint
16
COMPLAINTS

Big C Complaints & Reviews

N
Naddy Don
Report
Copy

Receipts

Address:big c mobile shop

Hi, today i just went to buy an oppo phone for my mom and went to bigc shop mehdipatnam pillar no5 upon asking for a receipt on payment they said we cant provide you the receipt if you dont buy any accessories or an insurance policy, when is spoke to the manager : name is prashant he said this is the policy and when i asked him to show me the company policy he refused so please take strict action against them and could you please respond...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rockerz Raghu
from Delhi, Delhi
Report
Copy

mobile

Hi team,

July 7 i went to big c shop trichy chathiram bustand to investigate about poco f1 phone rates.
They told me about that and said i would be getting a compliment speaker (I picked this based on the list they gave)

July 8 i bought, they promised to deliver speaker after 2 days. I called, they told it will come after 3 days, i called after 3 days, they said after 1 week, now after two weeks wen i...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhishek1297
from Hyderabad, Telangana
Report
Copy

nokia set

Address:big c langar houze hyderabad, Hyderabad, Telangana

On 10th march 2019 we went to big c shop near langer house for purchasing a mobile. When we enquire about another model or same brand of another, the staff forced us to purchase this nokia set, they keep on telling that this is a good set and will never gets heated quickly. So we brought the set. But next day we realise that it is a worst item as it is getting heated quickly and worst battery power. So we went to the shop on 11th march, but...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
seshu raghava
from Cuddapah, Andhra Pradesh
Report
Copy

nokia 230

Address:Kurnool, Andhra Pradesh, 518003
Website:Big C stores

Hi team,
I purchased nokia 230 from big c stores but i am facing network issue in the phone. Earlier i was facing below issue for which i raised a compliant with job sheet js/knl/10 but still i am facing network issue.
1. Mic problem - solved
2. Network problem - still persists
3. Torch not working - solved
4. Front flash - solved.

Big c store address
Shop no:40/321/d2, opp: zilla...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
satyanarayana jadala
from Delhi, Delhi
Report
Copy

Payment not received on cash back offer

Address:Krishna, Andhra Pradesh

Respected Sir,

i bought a Samsung (Galaxy J7 Prime) mobile in Big C, Opp: P & T Quarters, M.G. Road, Vijayawada on[protected].
That was offered in 5 % Cash Back Scheme. Bill Invoice no: SI / VJ3 / 29289 dated[protected].

Till now, that amount was not credited to my account (SBI). i have also tried to contact for customer care no: [protected], that no is always switched off. i was also contact the show...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
Udaynic
from Siddipet, Telangana
Report
Copy

Cheating in warranty claim

Address:Khammam, Andhra Pradesh, 507101
Website:www.bigcmobiles.in

I am purchase a new mobile NOKIA 130 in Big C show room at Kothagudem, Bhadradri Dist, Telangana State. They telling to me mobile is replacement guaranteed when i brought the mobile. It's not charging from the next day of when i brought the mobile. I checked the mobile with another charger, but it's still not charging. After two days I went to the show room and I explained my problem to show room manager. Then he replied to me warranty is...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Hari K Reddy
from Hyderabad, Telangana
Report
Copy

They take long time for servicing

Address:Hyderabad, Andhra Pradesh, 500018

Servicing taking long time

My brother brought the samsung s4 mini in BIG C mobile store (Kukatpally), and that time he said we provide the extrenal warenty, last month[protected] i given the mobile for servicing(hanging problem and battery drain problem). So many time i ask store persons they replied, please wait some time and your mobile not getting repair we have some time. i irritated the store persons and they take time...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
swetha pn
from Hyderabad, Telangana
Report
Copy

Tried to sell a used phone very easily : frauds

Address:Hyderabad, Andhra Pradesh, 500072

I went to Big C showroom near JnTu kukatplly branch this January 2016

They took the cash from me 30k rupees and then signals a boy to get the phone from another branch of theirs manjeera mall kp
After 20 mins of wait the guy who convinced me to buy the phone with complimentary accessories opensthe box in a hurry and tries to sell me a phone for which the seal was already broken
The phone instead of asking the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mehershiva
from Hyderabad, Telangana
Report
Copy

Worst insurance policy

Address:Krishna, Andhra Pradesh

I bought a Samsung S4 Mini mobile worth 14, 000/-. After 6months due to some accident the display got broken and I claimed the insurance for that. Procedure : I need to go to samsung store pay them for the estimation. step 2: I I need to courier Big C bill, Aadhar card, pan card, estimation etc. to hydeabad (Involves courier charges). Finally after a month or so, I got an SMS stating that for the estimation of 7000, I get an insurance...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chittoor, Andhra Pradesh

Dear Sir,
This is to bring to your notice that i have purchased some elctronic items - data card, flip card, scratch card from Big C of Tirupati in Balaji Colony, which totalled to Rs 1600/- When asked for bill, i was told it will be reached as sms but till today the same is not received. Moreover the charges are more than 40 % in this shop compared to other shops.
Iam writing so that others will not suffer like me.
...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dasaradh Cherukuri
from Surat, Gujarat
Report
Copy

insurance claim

Address:Visakhapatnam, Andhra Pradesh

sir,
i have purchased celkon a225 mobile in big c about a 40 days ago in bigc dabagardens showroom vizag. while purchasing they said they will insure it against any physical theft damages and my digitizer got cracked and i went to the show room and asked about insurance they said we will say 1000 words to sell and who are you to believe all the words and they said you cant do anything we are a mnc u cant do any thing i[censored] want...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
nagaa
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PROCESSING FEE REFUND

Address:Andhra Pradesh

I HAVE PURCHASED A MOBILE HANDSET FROM BIG C CHANDANAGAR BRANCH ON 12.11.12 VIDE INVOICE NO S1/CNR/20948 DT 12/11/12 RS 6449, THEY USED MY AXIS BANK CREDIT CARD AND TOLD I CAN GO FOR 6 MONTHS EMI WITHOUT ANY INTEREST AND ZERO PROCESSING FEE. BUT RECENTLY WHEN I CHECKED MY ACCOUNT I HAVE BEEN CHARGED WITH PROCESSING FEE OF rs 292 AND SERVICE TAX ON PROCESSING FEE rs 12 WHICH COMES TO A TUNE OF rs 322.00. I HAD TELEPHONIC TALK WITH...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sujaygankidi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

selling models not supported by the Manufacturer

Address:Hyderabad, Andhra Pradesh

I have bought a Samsung SGH-F400 mobile phone from BIG C, after the warranty expired i was facing problems with the display and took it to Samsung service center at Masab tank, they said that Samsung did not release that model in India at all and they will not support it, when taken back to BIG C, they were charging 800 to change the connector cable with no warranty where as others mobile service centers were charging only 400 with 1 month...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shashibhushan28
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reg price mismatch from the price(of mobile) given on their Official Site Of BIG C

Address:Andhra Pradesh

hi

This is Regarding a mobile Phone set which i bought it from a BIG C
store.

Company has a website they have mentioned the Price list of the mobiles
they are selling

for micromax Q1
Price on Website :1428 (i haved attached a screen shot for this webpage)

shipping cost as in case of online shopping :200 (i haved attached a
screen shot for this webpage)br...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SRINIVAS NIDAMANURI
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating while pricing

BIG C mobiles is showing the prices in the net and in the advertisement as very low

when we go to the shop for purchasing to any of the branch of BIG C they simply says the prices shown in the website are not correct and the shops are not responsible for those prices.

this is one type of cheating consumers for attracting to their shops...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Radha Krishna
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sale of Pre-activated Sim cards

We have purchased a mobile phone along with Vodafone prepaid connection in BIG C showroom, Near Benz circle, Vijayawada. We have submitted necessary documents for the connection. When we recharged the amount for the sim card, we found that only out-going calls are active and incoming is not activated. When we called Vodafone care, they said that the sim card has been activated a couple of days before. So, finally we came to know that...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy

Big C Recent Comments