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BuyThePrice.com Complaints & Reviews

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Last updated Feb 28, 2013
Complaints 32
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17
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15
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BuyThePrice.com reviews & complaints(32)

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P
Prasannak1990
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failure to replace wrong product

Buytheprice.com,the worst site ever.Buy the price will have to pay the price for such shabby treatment meted out to me by not properly dealing with the matter and causing avoidable anxiety, tension and frustration.If buy the price is a transparent organization,this feedback also should find a place in customer corner.The failure to deliver the mobile phone that too after 45 days with the colour chosen by me and sending a different colour...
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C
chand85
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reg. Order number: BTP1241445

Address:South Delhi, Delhi

Hi,

My nme is Chandan Kumar. This is regarding my order number: BTP1241445, I made a purchase for a washing machine (Electrolux Washing Machine Elle ES70ELGL) on September 30, 2012 but till the time there is no update although they have mentioned in their website that the product will be delivered in 3-4 business days. I have sent them mail twice and asked them about the status but no reply yet. The worst thing is that i have...
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A
Amit kumar Mondal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order not dispatched yet

I had placed an order for fast track men watch for Rs1849/- on 27/09/12. I was informed by an mail that my order is confirmed and will reach me within 5-7 days but its been 7 days and the status of my order in their website shows that the order is confirmed there is no sign of order being dispatched i tried calling their customer care no. but to no avail cause its always busy and i end up losing more money by means of balance. I tried contacting...
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B
barfu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not Dispatched

Address:Karnataka

Order No. BTP1180637 placed on 17th sept 2012.

1> On the same day after placing the order for a Lowepro Backpack Fastpack 350(Arctic Blue) i received a call from BTP customer service regretting about the fact of not having BLUE color backpack with them and asking me if i would like to go with the BLACK colored bag of same Model. I told her to go ahead and ship the black colored bag.

2>The order status got...
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V
Venkata Sujit
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged Tablet Delivered

Address:Prakasam, Andhra Pradesh

I Brought the Devante Tablet, They delivered the Damaged piece after so many discussions they accept that they will repair the product, I Sent back the product. But it is not delivered to me. But they have given the following details about delivery

http://www.firstflight.net/n_contrac_new.asp?tracking1=D48844538.

I Ask them to refund the money, According to their company policies.

They...
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P
P.Jayakrishna
from Mumbai, Maharashtra
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Don't buy anything from buytheprice, Amount will not be refunded

Guys,
Don't buy anything from buytheprice shopping site. Last month i placed an order for two headphones, the order was confirmed after two days i received a call from the customer care representative and they told that one of the headphones was not available and also they told they will send another headphones as replacement. The tricks that they play were.

"Trick 1"

What should be clearly...
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S
shubhra15
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order is not delivered after payment

Address:West Bengal

I purchased a Fastrack watch on September 3rd 2012 from an online shop named www.buytheprice.com & the order is not delivered till date. The payment is done by debit card. They sent me sms alert & mail notification with an order no for tracking purpose. On 8th Sept I asked them by mailing to their email id that how long it will take to reach the product? I was astonished by their reply that they don't have the product & they...
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L
lalitverma21111991
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

handset received damaged

Address:Gurgaon, Haryana

hi,
i have ordered a nokia asha 305 from buytheprice.com...and i have recieved the handset on 10-09-12..but after opening the product...the product was damaged....the site is not taking back the product,,,,and nokia care is saying you have recieved a damaged handset(no warrenty in case)....please help to solve this issue....the site team is responsible for this...as the website is giving 30 day replacement gurentee but they are not...
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S
Sonia Gupta
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not delivered even after advance payment

Address:North Delhi, Delhi

i ordered hand AC worth 1064rs on 27 Aug and it was promised to be delivered within 5-7 days. Its status is still showing confirmed, does it mean its not even shipped?

Well i have paid in advance for it and i need this at my place max. by 7th September 2012 otherwise it would be of no use for me and i want money back. Dont make me regret for shopping from this website.

BTP1052521 order number. I want immediate...
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P
Prabhakaran Murugesan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Selling Fake Items

Address:Chennai, Tamil Nadu

########Cheating the customers by showing fake items#####

1. BuyThePrice is selling items which are not even available with them. After they completed the transaction, customer get to know that the item is not available. Then the customer is forced to buy some other item as replacement or have to get the refund in one week later.

2. No one can reach their customer care number

3. I purchased a camera...
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P
P.Jayakrishna
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount Not Refunded yet

Address:Andhra Pradesh

I placed an order for Philips she8000 and creative ep50 earphones on July 24/ 2012 with an order id BTP892868. I'm also attaching the e-invoice that they sent to me after the order was placed.One day after the placement of order i received a call from customer care representative that the Philips She8000 headphones was not available. This was the worst response i ever had. I really don't know how they display a product as available...
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R
rl4u2071
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

giving defective product

Address:Thane, Maharashtra

on 2 july 2012 i hv taken a mobile handset (MICROMAX(X271) from online shoping "buytheprice.com"
within one month the product malfunctioning.
my newly handset has problem
- not charging properly
- switch-off after operating any keypad

i hv tried to call the custumer care but got no response....
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S
sunil barla
from Mumbai, Maharashtra
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restore Sony ericsson handsfree

Address:Ranchi, Jharkhand

sir,I ordered restore Sony Ericsson hands free from buytheprice.com my order no. is ,BTP861476. company's site shows my order is dispatched through first flight courier service and my track no. is ZD6088015 .when I call local courier office me first flight then they told me your order is not dispatched by the site
we will send you your order
2 days . I ordered on 17.07.2012.. when I try to contact buytheprice.com then...
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J
Jae Patel
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

after taking defective product back, either they're replacing my device not refunding me amount.

I ordered Micromax Funbook on 5th july 2012 and received that on 7th of july. After using funbook(android tablet device) for 1 and half day, i noticed that there was problem with it's touchscreen. It was not working properly, then i went to micromax service centre and ask for solution, they tried their best, but nothing worked. They told me to ask for replacement to BUYTHEPRICE because the product was deliverd only before 4 days, when...
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M
mkgw4pu
from Mumbai, Maharashtra
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Wrong Shipment Sent

Address:Chandigarh, Chandigarh

I brought an HTC Desire C cell phone specifically in Stealth Black color(Order ID BTP848312) from BuyThePrice.com website and having gotten good reviews from many people paid in advance. But when I received the shipment they gave me the same set in white color with the invoice also stating the same. I instantly wrote to the customer care at [protected]@buytheprice.com. They acknowledge my problem but stated that I send back the product to them at...
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J
Jagjit Swain
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NEVER BUY FROM WWW.BUYTHEPRICE.COM

Address:Bangalore, Karnataka

NEVER BUY FROM WWW.BUYTHEPRICE.COM
HI FOLKS I WOULD LIKE TO SHARE MY FEEDBACK REGARDING WWW.BUYTHEPRICE.COM. THIS IS THE MOST PATHETIC ONLINE SHOPPING PORTAL YOU CAN SEE, THERE ARE N NUMBER OF REVIEWS REGARDING THEIR POOR SERVICE AND PATHETIC POLICY. I BOUGHT A BLACKBERRY PLAYBOOK FROM THEN WHICH BLACKBERRY DENIED TO SUPPORT, THEY TOSSED ME TO BUYTHEPRICE AND BUYTHEPRICE PUSHES ME TO BLACKBERRY.
I CHECKED THE PRODUCT AND SINCE...
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D
Dipankar Gupta
from Mumbai, Maharashtra
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FRAUD COMPANY “BUYTHEPRICE.COM”

Address:Hyderabad, Andhra Pradesh

THIS IS TO INFORM TO ALL, NEVER PURCHASE ANYTHING FROM MOST CHEATER, FRAUD COMPANY LIKE “BUYTHEPRICE.COM”
I ORDER 2 TRANSCEND JET FLASH 350 8 GB PEN DRIVE BY RS.540,
BUT I AM SURPRISED WHEN I OPEN THE PACKET, I SHOCKED ONLY 1 PENDRIVE IN PACKET.

AFTER GETTING THIS INFORMATION, I CALL BUYTHEPRICE CONTRACT NUMBER, BUT IT IS UNABLE TO REACH.
I LOSE MY RS. 270, THIS IS VERY HURT TO ME....
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C
chikkugtavc
from Mavelikara, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The Product is not yet shipped...

Address:Kottayam, Kerala

Hello....

I bought a product from buytheprice.com on 1st June 2012, but even after 11 days the product is not shipped.
I had made several calls to the customer care department & they are giving me several false promises that they will call you back and they will forward a mail regarding this and all. But until today i didn't received any mail or call from them.

My order Information is as follows:br...
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D
dinosaur108
from Rajkot, Gujarat
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defective back camera

Address:Rajkot, Gujarat

I got a defective samsung galaxy s3 from buytheprice.com with no working back camera....
i am mailing them for 2 days but they are not responding....
please tell me what should I do? should I complain in cyber cell or wai for 1 day?...
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A
Ankush Saxena
from Noida, Uttar Pradesh
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non delivery of product

Address:Gautam Buddha Nagar, Uttar Pradesh

I Bought a Voltas 3 star platinum AC from e-commerce company buytheprice.com on 27th may but the scheme of free installation and free stabilizer.

But they did delivered the A but without the stabilizer and they are always making excuse and not delivering the stabilizer 5 days are gone and the reply from then is unsatisfactory,

The link to there promotional webpage is http://www.buytheprice.com/ac-sale
...
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