Dear Airtel All
I am Selvi.D. Past 3 years I was using Airtel prepaid Mobile, still I am airtel customer. Last month (05-03-2008) I changed my mobile prepaid to postpaid service. I brought two SIM.
1) 91-9994769843 prepaid to postpaid changed
2) 91-9952406097 new no.
During verification time I was not available in my home town, my father in law doesn’t know about the connection which I applied. Because of this confusion my outgoing calls (17-03-2008) diverted to airtel call center, and they advised me go to Saibaba kovil (MAXY) office in Coimbatore. That I am was in Hosur, I went to coimbatore Saibaba Kovil office 25-03-2008. They ask me to write a request letter for activation. They promised to me they would activate next day itself. But next day it was not activated.
I accepted my mistakes, but I asking about next procedure to active the service, but still they are not reply properly and what they want to active the service. I already submitted Passport also.
Again 27-04-2008 I called SIM provided person (Airtel) he ask me to come Lakshmi mill’s Airtel Barathi office. There I waited for 2 hours. Then they told me they would activate on that day itself.
But up to now my no Is not activated. Because of this I missed lot of opportunities (I am doing business) and suffered lots of stress.
09-04-2008 3:45 pm I ring up to Airtel SIM Provider and ask about status, he told me its not possible to activate the service.
1) Why they are not told following the answer on that day.
a. (09-04-2008 3:45 pm its not possible to activate the service)
2) Why did you collect the passport details?
3) They didn’t give proper answer but they made me to go here and there.
I kept hope on Airtel office from 25-03-2008 to 09-04-2008 3:45 pm) but you people are cheated me. I need a concrete solution.
Thanks and Regards