[Resolved]  LG LCD TV — Spectramind, Noida Non delivery of Set Top Box

Lg Plasma TV — Non Receipt of Gift - Airtel DTH

Dear Sir,

I had purchased a LG Plasma TV from M/s Electronics Pavilion, New Delhi on July 02, 2009. The requisite documents alongwith a bank draft of Rs. 99/-. The documents were sent through Track On Courier on July 11, 2009 and delivered on July 15, 2009 as per the courier company.

It is regretted taht we have neither recived the gift nor any response from the company. Request confirm the likely date of instyallation of the gift.

Regards
Poonam Sehgal
[protected]

mrs.nazia, from chennai. hai ter no response on dth free service till now wat happen to ur phonea no one is picking up. my application no iz
'145521". my cell nos is ([protected]}.--- i bought lg lcd 32 inches. for that they given coupon an i have posted with all details wat they needed by customer it is nearly a month but ter is no response why this plz arrang as quickly as possible.i hope i will be gettin in this month.

plz arrang as quickly as possible

Non delivery or Non confirmation by mail of Set Top Box Promotion Till Date Dated 13.08.2009

I purchased one LG LCD Tv monitor from R R Systems Pvt.LTd. Nehru place New Delhi, on 07th July 2009. Bill No. RR/09/7492 dated 0707/2009 under promotion of DTH SET top Box and 6 months subscription free offer. As per terms and condition DTH connection was to be provided free with Monitor TV.

On the 21th July, I have sent following documents by courier Blue chip vide docket No. 10120300 in a envelope to M/S Spectramind Marketing, Noida .One Draft of Rs 99/- Bank of India One coupons No. 236639 one Bar code sticker original and One copy of Bill duplicate.

Till date, I have not get it confirmation or DTH from Spectramind Marketing. I have allready sent the several time mail with reminder but there is no response.

Thanks & Regd.

Shashi Bhushan

[protected]

Hi,
same issue is with me. I have purchased lglcd tv on june 31st and sent the voucher and DD to spectramind. their customer service number is not working and emails are unreplied..
these people are cheating..

Ritesh Bawaskar
[protected]

Spectramind, Noida Non delivery of Set Top Box.

I purchased one LG LCD Tv 32LG80UR from Sound and Image GL -17l Road New Delhi on 09 Aug 2009 June 2009 against Bill No. 2741 dated 09-Aug 2009 ‘ Buy LG LCD TV and get a DTH SET top Box and 3 months subscription free offer. As per the offer, one DTH connection was to be provided free with TV.

The TV set was delivered to me on 9 Aug 2009.

On 11 Aug, I sent following documents by Speed Post vide Receipt No DEL 36833285IN in one envelope to M/S Spectramind Marketing, D160 Sector 26 as per the terms set out:

1) one Draft from Dena Bank Hari Nagar Branch New Delhi No 829710 dated[protected] of Rs 99/-
2) One coupon 306588 with halogram of Spectamind
3) one Bar code sticker S, No 905LPBL005189
4) One copy of Bill No 2741 dated 9 Aug 2009

Till date, I have not heard anything from Spectramind Marketing or LG Electronics Ltd.

The helpline provided on the redemption card is beyond reach. Is LG company is listening to our complaint and help.

Sir/Madam,

I purchased one 32 inch LG LCD Tv from Mahadev Electronics, DLF-Phase-I, Gurgaon, on 05th Aug 2009. This was bought under promotion of DTH SET top Box and 6 months subscription free offer. As per terms and condition DTH connection was to be provided free with the TV.

I had enclosed all the necessary documents as mentioned:
1. Completed filled DTH Claim form having Spectarmind Marketting original hologram: no. 140735
2. Photocopy of the original invoice: no. 1488/2009
3. Orginal LG LCD TV Serial no. Model no., Bar code cutting from the carton : S.No.: 901LPDX001666, Model No. 32LG80UR ATR.
4. One Draft of Amt: Rs 99/- ; No. 846338; of State Bank of India in favor of Spectramind Marketing Private Limited.

Till date, I have not got any confirmation from Spectramind Marketing regarding the DTH box. Its nearly 2 weeks now since I have send the documents. Funny thing is the TV is just lying in the house as a showpiece.

Please try to understand that further delays will affect the reputation of the dealer as well as of LG.

Kindly let me know when the DTH box will be delivered,

Kind regards,

Cheers,

Arka

hi iam nazia, from tamilnadu chennai, i got the tata sky dth within 14days of my comment through email.thank u very much for alloting me, after ur holidays, and shifting the officeo[censored]rs.

same case with me. bought a LG LCD . but there is no set up box has been provided by spectra mind.

i also purchased LG 32" LH20R LCD TV from DASS Electronics, chinchwad. On 28/6/2009, bill no. 03292PC, under promotion of 'buy LG LCD TV and get HDMI DVD and DTH 6 months subscription'.
The TV And DVD was delivered but DTH not delivered
I also sent same as all of the above documents

email:- [protected]@gmail.com
mo no. [protected]

same thing ..i also purchase 22"...lg lcd tv...but there no responce...wt to do next?

I also am facing the same problem. The set top box nor the 50 DVD pack as promised in the newspaper ad has been given. LG does not register our complaints. Their customers service executives (Sarah) are very rude. They just put the phone down. Soundarya digital Mall Vizag where i bought the LCD from, is also not responding. LG has promised us, and they should give us service but they are making us run between pillar and post. Very Very poor service. I will never buy a LG product again. I will not recommend LG products to anyone.

Almost 45 days have been passed after the purchase of 22" TFT TV LG but Spectramind is not giving any type of respose. What is the matter ? The responsibility is Totally of LG Electronics. They must provide an alternative to the problem. because the Total defame is going in LG's account. Listen LG Marketing Deptt. .

register a case in consumers forum against LG for fraud

Dear Members,

I bought LG 22" LCD TV monitor on 27/08/2009(Bill Attached B.jpg).
I bought seeing promos given by LG company (To see the promo see LG WEBSITE)

I completed all the formalities to get my DTH service according to the LG IT CLAIM FORM ( See A.jpg)

And couriered it to Spectramind Marketing Pvt. Ltd. as mention in CLAIM FORM on 30th by Doc. No. 3137 through First Flight.

Now after a long time, i got a letter (c.jpg) stating that I have not attached Invoice Photocopy. Which is absolutely incorrect and I believe it’s a game played my LG company. As I have send all the documents as mention in "LG IT CLAIM FORM" and I also believe that there might be more customers cheated by LG Company.

As mention in (C.jpg) letter from Spectramind Marketing Pvt. Ltd., I cannot even re-submit my CLAIM FORM.

Now what can I do to get my DTH Free service with 6 months subscription free.( as promised in the promos during that time)

https://www.consumercomplaints.in/complaints/lg-lcd-tv-monitor-22-c295644.html

Regards,
Parikshit Verma
+91 [protected]
[protected]@rediffmail.com

LG lcd tv — Non receipt of GIFT Items.

Dear Sir, We purchased LG LCD TV in the month of April 2009. That time LG offer on for 100% Guaranteed Gift by scratch card. But Till date i.e. 4/12/2009 i didn't get my gift. So please do not faith on LG offer. LG not full fill there Commitment.

i had bought a lg lcd tv monitor and there was a gift of airtel dth connection, installation & 6 months subscription. I was asked to send me a xerox copy of purchase invoice, an amount of Rs 99 by DD & the price tag wrriten on the pack of the monitor. Its been about a month or two but still i have not recieved my free gift.

Lg Plasma TV — Giving trouble since installed TV

Dear Sir,

A LG Plasma TV installed at my home on first week of Feb'2010, which was bought from home town Noida on 26th Jan'2010.Last week 11 June my TV was not being started and it showed a black screen. This problem was coming since the TV installed at home but it started back automatically so we ignored it by consider it some wire loose issue etc. but last week when it didn't start at all, I called up LG call center. There service Engineer visited to house and told the inverter P.C.B not working and no-roster. We have to take the TV at service center because problem can't resolve here as it could be possible of inside modular is defected.

It looks me a defected TV has provided me by Home town Noida of which I have paid amount of as new TV. I have requested to LG and Home town both to replace my TV with new one, and I don't want defected TV after repaired.

I need you help to force LG and Home town to justify with me and give me new TV. I have also bought samsung freeze from Home town, but they were ready to refund amount of refrigertor when issue came,why they are not ready to refund my amount TV if issue is coming in that device also.

Thanks for your help and looking forward your interfernce to right justify with customer.

Best Regards
Mahesh

LG LCD TV — LCD been dead for a month

My LCD TV has been dead!!!! For last 30 days, I have been continuously following up with LG. But there has not been any response. There is a small part which needs to be changed. But there has been no response from there end.
The toll free number goes to a call center, where they are only interested in verifying my address. Then they promise that someone from the service center shall revert within 24 hours. But I m yet to get a call.
Please avoid buying LG products.

lg lcd22" are dead