[Resolved]  Tata Docomo — Balance Deduction

Tata DoCoMo — Random deduction of account balance

This is to bring to your kind notice that i am using Tata Docomo mobile service and i m continuously facing irrelevant deduction of balance from my account,whenever i call up customer care executive's i don't get proper response.Several times i have cactivealled them asking their needful in deactivating all schemes from my mobile number-[protected],first,they say that all services are deactivated but when the same problem i.e.balance deduction occurs they turn up saying that some service are active on my number.
This problem i have faced eight times.In the month of january i have faced this problem thrice consicutively on 7th,9th&13th jan 2011.

NIKHIL DHOOT
Mobile No:[protected]
e-mail: [protected]@gmail.com

dear sir ,
i am khandu b. bodake from nashik
i am using tata docomo mobile service.he had 2 times my balance deducted .
1)1st time 30 rupees deduct on my number [protected] and he was give me reason unlimited game pack activated in your number .

2) i am using internet through mobile in last 6 month and i am using 1GB gprs pack every month and i am opened 5 to 6 multiple website at a time but my balance was not deduct but when 7 january 2011 i am using internet my balance 52 Rupees deduct when i am compaint its nodal officer he had tell me you are opened multiple website and thier fore you had charge 52.17
so i want refund my balance.

mo.[protected]
email:[protected]@rediffmail.com

tata docomo prepaid mobile service provider — deduction of Rs 30/- from my account balance

i am customer of tata docomo prepaid mobile service provider from last one year.my prepaid connection no is----- [protected]------.on 15 jan 11 i got a sms (national news) at 09:50 pm.again i got a sms at 09:56 saying that "you have been charged Rs 30/- for subscribed to national news.but i never subscribed to national news.at 10:15 pm (15 jan 11) i contact to customer care where i talk with Mr. Rahul.they told me this amount Rs 30/-cannot return to your account.while i registered a complain (customer care).my complain no is---GBL[protected]but they told me that you have subscribed this facility on 01 jan11.again i m telling i never subscribed this facility.please help me.again i am telling please stop sending this type o[censored]nwanted sms. i am a Air Force Personnel presently working in PUNE (Maharstra).

Tata DoCoMo — FULL BALANCE NOT RECEIVED

R/SIR,

I AM TATA DOCOMO MOBILE COSTUMER. I AM TALK TATA DOCOMO COSTUMER CARE TO 15.01.2011 EVENING TIME. ME TALK CASTUMAR CARE REPRASENTIVE FULL BALL OFFER SUBJECT.
RS. 200.00 = 200 TALK TIME & RS. 150.00 = 150 TALK TIME. I AM RECHARGE RS. 150.00
BUT TOTAL BALANCE SEND ME 136.97 .TRANSTION ID. NO. [protected]-TATA DOCOMO. I AM CALLTATA DOCOMO COSTUMER CARE OFFICER
HIS TALK ME NO OFFER RS. 150.00 = 150 TALK TIME.
SIR ME ECONOMI LOSS, PLZ GIVE ME BALANCE TALK TIME THIS COMPANY.

Tata DoCoMo — unable to recieve cl from airtel numbers

mere pass tata docomo company ka sim hai jiska no. hai [protected].
main is no. ke liye customer care(121) par call karke complaint register karvayi thi ki mere no. par airtel ke kisi bhi no se incoming nahi aa pa rahi. yeh complaint meine[protected] ko register karva di thi jiska complaint no. hai NWK[protected]. Meri complaint ko close karne ki date thi 11-01-11. par abhi tak meri complaint par koi bhi step nahi liya gaya hai.11-01-11 to 16-01-11 tak har din meri docomo ke superviser se baat huyi hai har din mujhe kaha jata hai ki meri problem ko 24hrs mein solve kar diya jayega par koi feedback nahi milta plz do me a favour.
regards:- Robin Vashisht.
mob:- [protected]

Tata DoCoMo — unwanted mobile messages

sir someone is disturbing me on my mobile by giving unwanted messages.i`m a female.these are teased for me and getting a mental teasing by such messages and missed calls.the no. is [protected] of that boy who sending these messages and missed calls to me.sir i humble requesting you please send me this boy`s details like as his name and address to my mail id: [protected]@rediffmail.com

Docomo Internet Device — Blocked service without any warning or intimation.

Whomsoever It may concern.

Subject : Complaint against Bad services by TATA Docomo.

Dear Sir,
This is to inform you that I am a coustomer of TATA Docomo with below given information:
1. Product – Internet Device
2. IMEI No. –[protected]
3. SIM No.- [protected]

I am highly unsatisfied with their services as they are not atall because of following reasons:
1. They have barded and blocked my SIM on 13.Jan 2011 without any warning or intimation. Morever they are not able give any reason for
2. They are not matching with their claimed speed of 3.6 Mbps.
3. Extension port give by them is faulty and not working since beginning.

Please put your kind attention in this regard and take concrete action against them.

Regars,
Ashish Kumar
Contact - [protected]
E-mail - [protected]@gmail.com

Tata DoCoMo — Massive Cheat

Respected Sir,
Recently I have taken Tata Docomo postpaid connection. Before taking the connection one of their exicutive called me and explained their offer as 1200 STD minutes free, 200 Local minutes free, 100 Local sms free and 100mb free for Rs.300 deposit. and also stated that first 3 months no need to pay bill amount, since there providing this affer.

As and when I got connection, I called to Docomo customer care and asked them what is my current plan. they said that only 300 STD minutes free and 400 Local minutes free . No other benefits out of my plan. And I explained them regarding my issue. they are telling simple sorry for their cheat.

After the discussion with customer care team, I am colling several time to their exicutive who has given me the connection, He is not receiving my call.
His name is Girish, his mobile number is [protected].

Also, i did not accept their offer. and requested them for refund my amount Rs.300 or make credit to my alternative number which is docomo prepaid connection. Still they did not do it.

Also, I did not accept their veryfication and complained about this issue with their verification person. Still no response on it.

Hoping you will take appropreate action on Tata Docomo.

Thanks,
Lakshmaiah.
Email: [protected]@hotmail.com
Mobile No: [protected].

Tata Photon + — Pathetic Speeds

Multiple complaints have been filed in the last 18 days of my purchasing the connection and device to tata customer service about the pathetic speed::

the docket number :[protected]
Old docket number:[protected]
Oldest docket number:[protected]

Today morning their outsourced engineer call me from [protected]
Called me and told me that whatever speed I am getting is the maximum I can get despite the fact that on your website it mentions 3.01 mbps download speed and I am not even getting 300 k bps which will only be 10 % even if achieved. At present my speed average lingers at 30 kbps.
So I am not able to accept this service level.

I tried reaching their nodal officer at:: [protected]
Called 11:30 am – 11:40 am

Gave him three calls none were answered despite the fact that ring was going.

Called Customer service
11:42 am
Asked them to let me know how to proceed. And they told me to contact the Appellate Authority.

[protected]: TPS Walia
Called: 11:46 am
No one picked up the phone even on this number
Now i have written back to their nodal officer as mentioned on their website and it states that i would receive a call in four hours. no call till now.

I would like to know from the forum members how to proceed with filing a complaint in the consumer court as well as with TRAI.

Tata DoCoMo — deduction of money from sim

50 rupee is bing cutted off from my sim card . no complaint is listen.and thy didn't return any money.
the costmer care name is rajsh kumar of kanpur costmare care center.
they told me to send data to 121 number but there is no responce from them .
they cut the money on the name of a java gam downloaded but i havee not downloaded any game from the net.

i want to return my money

Tata DoCoMo — FRAUDULENCE in service

Very bad Customer service in TATA DOCOMO

past 7months i using GPRS service, if the core balance is going to end means they not sending any message of intimations, straight away they detect the money from current balance

i called customer care executives often and complaints about this & requested them to take as a request which they recorded but the problem still reflecting in TATA DOCOMO

what they recording? how they recognize the customer feed back i don't know
i never seen like this RUBBISH SERVICE

in abroad if the GPRS goes to end means they sending message but DOCOMO sending plenty o[censored]nwanted message daily but they not implement the essential one

frz just chose the right service providing company

Very bad Customer service in TATA DOCOMO

past 7months i using GPRS service, if the core balance is going to end means they not sending any message of intimations, straight away they detect the money from current balance

i called customer care executives often and complaints about this & requested them to take as a request which they recorded but the problem still reflecting in TATA DOCOMO

what they recording? how they recognize the customer feed back i don't know
i never seen like this RUBBISH SERVICE

in abroad if the GPRS goes to end means they sending message but DOCOMO sending plenty o[censored]nwanted message daily but they not implement the essential one

frz just chose the right service providing company

Tata DoCoMo — charging related

With out subscription of any active services in my mobile, I am lossing Rs.5/day from my prepaid balance for the past 2 months.. No response from customer care after complaining many times through multi-medias... Please help.

Tata DoCoMo — deduction of balance irrespective of continue request

Respected Concerned one,
Myself Gurbakhshish Singh is using TATA DOCOMO Sim(N0-[protected]).but the main problem here is that they activated Packs(HTIP Pack) without prior to my knowledge and deducing my balance time to time.I Sent to mail tata docomocustomer care executive DATED 25/12/2010 and complaint no~~M3296152 on this they accpeted our falt than thay refund 30Rs in my accout But same matter on DATED21/01/2011(complaint no. is M3461210) then repit this same process.I just simply requested to do not deduce my hard earn money due to this kind of packs. they assured next time it will not happen.but every time the story is same.
Finally due to all these i have to make this decision to register a complain in consumer forum and expecting the guilt peoples learn a lesson from this not to harrash common peoples by this fake promises.

Please sir expecting a positive step from consumer forum in this regard.

Regards
GURBAKHSHISH SINGH

no network at my home
my place is
chelakkadavu,
mookkuthala post,
malappuram distirt,
kerala _679574

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Tata DoCoMo — Recharge amount not received

I recharged Rs.225 Tata Docomo No.[protected] the order no. 1142377 and deducted the same amount from my account no.But did not receive the recharge amount.Kindly verify and recharge again otherwise kindly reback my amount

Thanking you sir

Y.ANJIBABU
[protected]

Tata DoCoMo — Tricks and fraud

My number [protected]
Unsolicited at least two subscriptions have been added to my account. I never asked for them nor I ever asked for their renewal. Please stop this illegal trickery and fraud immediately. What a horrible ill bred company!!!
Ram Mohan
[protected]

Tata DoCoMo — Balanced mains

R/sir,
I am tata docomo GPRS costumer , I am GPRS returge Rs. 48.00. but my main balance GPRS charge deduct some Rs. 27.00, Rs. 13.00, & Rs. 55.00 This peirod my GPRS Balance avilable my
mobile no. [protected] . This company say me right dudect u charge, but i talk company my balance
deduct is worng .I am complant tata costumer care , this complant no. GBL[protected] But no action my complant. plz give me my balance dudect

thank u sir

s. s. hirwani
Dongargarh
Dist. Rajnandgaon (C.G.)