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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Apr 22, 2024
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Freecharge Payment Technologies / FreeCharge.in Phone Numbers

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+91 12 4433 0000
552
279

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Freecharge Payment Technologies / FreeCharge.in Head Office Address

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East
Mumbai
Mumbai City District
Maharashtra
India
400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 59

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S
sumit kumar sahoo
from Egra, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dish tv recharge

Address:Nuapada, Odisha, 766106

Deduct from my ac but not recharge in my dish tv and not recived the costemer care number... thank you!!! for using www.freecharge.in

Payment receiptfreecharge.in - recharge made free
Order id: fcdw[protected]
Recharged date:[protected]
Recharged no.: +91 [protected]
S. no particular amount
1. recharge amount rs. 320.0
2. coupon charges rs. 0.0
Total amount rs. 320.0
Vaibhav...
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E
er_ravi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited but bill is not paid on utility portal site.

Address:New Delhi, Delhi, 110059
Website:www.freecharge.com

It has been 2 days i have paid my utility bill payment of 2420rs using freecharge.
The money has been deducted from my debit card but it is not showing paid on bses portal.

Freecharge is saying that transaction us completed.
But as i can see the payment is not done on bses my utility bill is unpaid.


M worried for my money.

Please take a serious action in this regard.br...
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R
Riyaz Kapadia
from Goregaon, Maharashtra
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Mistakingly recharged on some other number

Address:400709
Website:www.freecharge.com

I mistakingly made a recharge on some other number instead of my number [protected], I made a recharge on [protected]. Plz see if there is any option to retrieve the amount. You can call me on my number, which is [protected]. Waiting for your earliest reply...
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S
sunisaw508
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account frequently locked in every 7-10 days even i successfully verify my account many times.

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

Freecharge customer care not unlock my account and he is not response me properly. my account id is - [protected]@gmail.com. i also verify my account successfully but he locked my account every 7-10 days interval. i complain to freecharge customer care on dated 08/07/2016 and freechage complain ticket no is-3964460. i am very upset with this site. do needful action as soon as possible....
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R
rajkumarreddy
from Hyderabad, Telangana
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Balance not credited in my freecharge wallet

Address:500011
Website:www.freecharge.in

Hello this is Rajkumar hear i complaining about the problem i faced in online freecharge wallet i added an amount of 230/- in my wallet through my kotak debit card containing the last digits as xx5780 on[protected] at 12:14pm at [protected](Txn number).Please take action immediately and recover my amount
thank you...
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A
Arvind555
from Noida, Uttar Pradesh
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Not able to see and withdraw amount from my freecharge wallet

Address:Mumbai City, Maharashtra, 200001
Website:www.freecharge.in

Hi.. team kindly check the issue, i am not able to logg in to my freecharge wallet for last 5-6 days.
There is an error -"something went wrong, we are sorry for that and please try after some time."
Please solve this issue on priority basis.
Thanks
Arvind tiwari
Contact [protected]...
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S
Sasmi94
from Shimoga, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not allowing to login for transfer of wallet balance into bank account

Address:Bangalore, Karnataka, 560078
Website:www.freecharge.in

Dear sir,
I loaded the amount into wallet of freecharge.com of my account, as per terms & conditions of locking period is 7 days buy after 7 days completions, the user can transfer the amount from wallet to bank account whereas freecharge.com has locked my account to access. i have several time reminded by email addressed to [protected]@freecharge.com, but they are not resolving simply stating send the screenshot of problem occurred & after...
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H
haritgupta
from Noida, Uttar Pradesh
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Payment not credited Airtel number........

Address:110001
Website:Freecharge.com

I have paid payment of rs.550 against my airtel mobile number [protected] order number FCMI[protected] but its still in pending status. Either you process payment to airtel number or refund on my card....
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N
N Rajput
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Regarding promo code voucher

Address:500010

Sir i got a e-mail by freecharge in which i got promo code for recharge of rs 50 and get 50 cashback valid till 12july. But when i am going to recharge then it will not work...if it is fake so pls dont send this type of e mail otherwise i unistall the freecharge app.
What ever i give information is sufficient to solve the problem ok..

That is other thigh you are not solve the problem knowingly...so no need to solve the...
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P
Prince waays
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill Payment

Address:Panipat, Haryana, 132103

Hi,

Day before yesterday i was doing a postpaid bill payment of 953 rs with a discount of 100 rs in freecharge site and my payment got deducted and the payment did not go through.

I am waiting for refund and many times i have called the customer care number..its always coming busy..

Please help...clll me at [protected] ..

waiting for the response from many days..why you are not refunding...pathetic...
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V
viral chhatriwala
from Jalalpur, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but recharge not successful

Address:Navsari, Gujarat, 396360
Website:freecharge.in

Order id: fcva[protected]
This order id shown above its saying that its status is pending what to to its date 5th july 2016 time 9:56 am its more than 48 hours but they reply me all auto generatedmais for responding and its showing all the but what to do and not picking up the contact number they are reply me that its pending but if its failure we refund your amount but nothing single sms not recieved on my number and only one...
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R
Raj babvar
from Delhi, Delhi
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Freecharge discount

Address:New Delhi, Delhi, 110086

Sir mene freecharge side se electricity bill pay kiya hai aaj uska discount nhi aya mene cuopan lagaya tha please detail check...
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M
M K Nayak
from Shimoga, Karnataka
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Transfer wallet amount to bank account not credited

Address:Bangalore, Karnataka, 560078
Website:Freecharge.com

Dear Sir/Madam,
I have transferred the wallet balance amount to Bank account from my freecharge account since 15 days as the freecharge.com wallet registered to yes bank, but the wallet balance amount not credited to transferred Bank account.I several times requested to freecharge.com care team, but the care team not responding my question & facing problem.Even care team has locked my account to access....
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S
Shishir Suman
from Chennai, Tamil Nadu
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Refund back issue

I paid my post paid bill yesterday(6-Jul-2016) (Order Id : FCFW[protected]) but yet status is displaying as pending and customer suport team confirmed that recharge is unsuccessful but yet i not get back my refund amount....
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S
Sahdevk21
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited from credit card by freecharge but not added in wallet.

Address:Ghaziabad, Uttar Pradesh, 201003
Website:www.freecharge.in

Dear sir,

I would like to inform you that today i added rs.7000/- in my freecharge wallet from credit card. my credit card was debited by freecharge but wallet money is not showing in my freecharge account. so you are requested to please check and help me. sms received from bank is attached for your reference. my account details are as follows:


Login id : [protected]@gmail.com...
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A
Anand109442
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deducted but payment not done

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.freecharge.in

Dear team,

Freecharge website service is pathetic as today i had done an bill payment of 981 rs of mts postpaid datacard through freecharge web site.

Balance has been deducted from my credit card but payment still showing pending there is no contact details are mentioned on website of customer care.

Pathetic customer satisfaction from freecharge please help me out on this...
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Address:700007
Website:www.freecharge.in

Kindly refund my due amount which are successful but my bill amount still due and my bill order number - fcmw[protected].

So i kindly request to you that refund my due amount as soon as possible. otherwise i'll take further action which causes an unsatisfied action.

Contact details - [protected] (gopal gourisaria)
Email id - [protected]@gmail.com...
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A
Anush Kireeti
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Fake assurance from freecharge

Address:Mumbai City, Maharashtra
Website:freecharge. com

Array
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V
Vinod Porwal
from Nichlaul, Uttar Pradesh
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Deducted sum from my bank and not added to my wallet

Address:411042

I have added money to my wallet i got message from my bank provider as i got my money deducted but i didnt got any money in my wallet and as soon as i have added money in the wallet page didnt load and got blank page after that no money in the wallet.
Please respond to it and get my money in the wallet
and please take care it wont get repeated again......
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R
Ravi Teja Bhagavati
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not added to wallet but deducted from bank

Address:411013

I have added money to my wallet i got message from my bank provider as i got my money deducted but i didnt got any money in my wallet and as soon as i have added money in the wallet page didnt load and got blank page after that no money in the wallet.
Please respond to it and get my money in the wallet
and please take care it wont get repeated again...
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