Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

Dear sir /madam
I am added money my freecharge account my hdfc credit card online 1000rs.but my credit card payment paid my freecharge account. But my freecharge account is not added money so . Please refund my money shortly and I am use my money recharge my mobile number.I am added money date 22/06/2016 at10:00am please check and conform my account and replace my money...

Hello sir, ma'am

On 21june 16, i made a payment of rs 275 for my videocon d2h prepaid top up recharge. Transaction id isfcda[protected]

I got confirmation from freecharge, but no confirmation by videocon d2h. It still shows not paid in my videocon d2h account.

Please tell me how much time will it take for videocon confirmation.
And in my bank account debit rs.275 bt still recharge not...

I paid Rs. 748/- towards my BSNL landline bill payment 2 days ago. But BSNL portal still says that I need to pay my bill. I mailed the customer care team of freecharge and they are also responding so recklessly. This is ridiculous on their part. If they are not able to pay the money back to BSNL, why do they need to provide the facility of paying the money....

Hello sir, ma'am

On 20 June 16, I made a payment of Rs 765 for my Bsnl landline bill payment. Transaction id is FCLA[protected].

I got confirmation from freecharge, but no confirmation by Bsnl. It still shows not paid in my Bsnl account.

Please tell me how much time will it take for Bsnl confirmation.

I also sent a email regarding this twice, but still no reply. Customer care...

I have book a hotel from goibibo through freecharge wallet. For some reasons, i have cancelled my hotel. The merchant goibibo said that they have refunded the amount from their end. They (Goibibo) have also shared the refunded reference no. I have shared the reference no to freecharge as well. But they (Freecharge) are saying that they still want time to resolve my issue. I am facing this issue from last 3 months. From that time, they (Freecharge)...

I have paid my bsnl bill using freecharge (Order no:fcli[protected]) on 18/06/2016 payment was successful amount was debited from my account. But still bsnl has not received the payment. Customer care number is not working. Customer case has not replied for my mail. Expecting quick and true reply from freecharge customer care.
Name:amudeeswaran
Mail id:[protected]@gmail.com...

My free charge i'd with name alina & no. [protected] & mail i'd [protected]@gmail.com i try to recharge mobile [protected] with ₹110 but transaction failed & amount deducted from my account & didn't get ₹110 in my wallet.

So i request free charge to return my amount in wallet or bank account.

If didn't get refund in 3 days, i promise i will not use this app in future &...

I have made DTH recharge (Dish TV) transaction in freecharge website on 02nd June 2016, showing your transaction was successfully.
As of today the amount not credited to my DTH account.
The transaction details as below:-
• Order Id : FCDW[protected]
• Recharged Date :[protected]
• Recharged No. : +91 [protected]
* Recharge amount: 550/-

Regards
madhu babu...

My transaction id is : fcva[protected]

I recharged my number [protected] with 205. My amount was deducted from bank but still i haven't got any recharge. Neither you all guys reply of emails.
I emailed many times from srivastava. [protected]@gmail.com

My ticket number is 3889127

Neither there is any customer care number.
Take immediate action. Or else i will lodge an police complaint...

Dear sir,
my name is mohit bhatia. I had done a bill payment of reliance post paid number [protected] using freecharge from my credit card of rs. 1000. Payment is deducted twicely from my credit card. But reliance company received only one payment vide reference number (fcma[protected] wednesday 15.06.2016 10:02.14 pm) but another payment of rs. 1000 vide reference number (fcma[protected]) is deducted from my credit card but...

Hi.
My idea postpaid no. is [protected] which is Delhi NCR no., recently while I paid my mobile bill using freecharge app, i incorrectly entered no. [protected] and select idea postpaid option from your operator selection option but this no. is TAMILNADU Airtel postpaid and i have done a payment of rs. 937.
So how is this possible to make payment successful while I have selected idea postpaid from operator selection.
Can...

Hi,
As I have made a bus booking through freecharge app. Transaction was done finally from my debit card. After the transaction was sucessful it displayed seat already reserved.so again when I refresh the booking page that seat ws not reserved hence showed wrong information.so I made one more transaction on same seats then it was sucessful. So 2 times transactions was done of Rs.800 + 800 ..
So I kindly request you to refund...

I topped up my freecharge wallet and tried to make my electricity bill payment. I kept getting error with request to try again. After several attempts I wrote to the customer care with screen shot. They assured matter will be sorted out in 24 hours. Even after 36 hours I was still getting the same error. On writing a stern note to customer care, I was advised to change my password and then make the utility bill payment. I reset my password...

Hi,
I made a electricity bill payment (Mahadiscom) on 2 nd june of rs 1100 through freecharge. But it is still showing it pending since 11 days. I have tried to contact them but still no response. Pls help me. I have mailed them 5-6 times. The transaction i'd is fcea[protected]. It's hard earned money. If i don't pay before 20th june, then i will get a fine....

I have done bill payment of ajmer vidhyut vitran nigam ltd on june 10, 2016 (Order id: fcew[protected]). I applied the promo code 3fc for this transaction and the transaction was successful but i does not received the cashback yet for this transaction. I complaint about this before also but i do not recieve any response on it. Please add the cashback money to my freecharge wallet....

Hi.

I would like to recommend that never use free charge service.

The company is actually cheating to customers.
I used the facility for mobile bill payment but my account was debited but payment was not successful however I also have coordinated a lot with customer service through email communication but my refund has not been processed.


I would like to recommend that never use...

Hi consumer complaints team,

I accidentally recharged wrong mobile no "[protected]" with rs 100 via freecharge.In. Please revert this recharge to my credit card or recharge my correct mobile number "[protected]" with it.

Attached is the invoice of that transaction.

Transaction info:

Fcvw[protected]
Recharged date:[protected]
Recharged no.: +91 [protected]
S....

Sir,
I add rs 9999 on 03 june 2016 in my freecharge wallet account for product purchase purpose but he blocked my a/c. I complain it to freecharge customer care and he say me to send pan card, adhar card and bank statement scan copy. as per instruction I send all documents to freecharge customer care after that he not responding me. Please take necessory action. I always thankful to you.
My freecharge a/c and complain details:br...

Dear sir,
I have recharge my bsnl mobile +91-[protected] with st of 135.00 via order id fcva[protected] from www.freecharge.in on dated 06.06.2016. Immediately freecharge send me the sms of sucessful recharge is done. As this is special terrif, i started making calls, i realized that my main balance become zero and there was no charge from bsnl.
I complaint the company regarding the false transaction made by them. After...

Hi,
On 6 june 2016 at around 7 p. M i did a recharge of inr 550/- through freecharge app. It was showing that recharge is succesful but the balance was not credited in my mobile no. So i contacted airtel customer care but he denied of any online recharge done on my airtel mobile no. The transaction id is fcva[protected]. I want you to look into the matter and to either refund my money or complete the recharge...