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GreenDust Complaints & Reviews

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Last updated May 29, 2019
Complaints 95
Resolved
37
Unresolved
58
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GreenDust reviews & complaints page 3

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S
soumitra_12345
from Mumbai, Maharashtra
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Fridge is not working

Address:New Delhi, Delhi

Dear sir/ madam,

Please find details of the product whirlpool 195 mp cls 4s wine against order no[protected] received on 10.05.2015 but the same is not working.

Please replace the same on urgent basis with out any further delay.

Regards!

Madam pramanik
[protected]...
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R
rahul_pathak
from Kolkata, West Bengal
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Product not delivered, no response, docket number does not exist.

Address:Kolkata, West Bengal

My order no : 22469123 order date : 18 apr 2015...
Shipping date : 25 apr 2015 docket no :[protected]
Courier name : trackon
It has been 17 days and i have not yet received my product and the docket number of courier provided by you does not exit...

I have complained 10-12 times via emails, coll but all i got is sir kal thik ho jayega shaam mai coll kijye aapka problem solve ho jayega (it will be solved...
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Address:Kolkata, West Bengal

Dear sir,

I have bought a split ac (g201415/591 lg split ac 5*) on 27th march 2015 from
Your ajc bose rd showroom. it was installed on same day. post installation it
Was found that ac is not cooling enough so i called up your helpline no
And a ticket was provided. gd-kol-033926 on 2nd april 2015.

Technician visited my place and found out that there was no gas in outdoor
Unit. ii...
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Address:Ghaziabad, Uttar Pradesh

Sir,

We had perches a fridge lg gl-245 bagesdsozebn on 4th april 2015 from green dust franchise car world electronics ghaziabad and my invoice number is-02 and now using but within 15 days fridge creating problems. not doing cooling. so please some one send technician and resolve my problem as soon as possible.


Regards
Vishal jain
-[protected]...
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Address:New Delhi, Delhi

Dear sir,

I purchased a lenovo laptop model no g[protected] wide bill no 2002 dated 20/05/2014 rlc no[protected].


The same laptop went to service station at your nangloi jat office for developing a fault in on/of by self wide complaint no 016854 few months back.

The same laptop developed the problem in on off again on date 17/03/2015 and complaint was lodged with compliant no 32165...
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T
tanusri_13
from Jorhat, Assam
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Wrong product received.

Address:Birbhum, West Bengal

On 28th february 2015 i ordered prestige pic 10. o induction cooker (factory second). order id is 22455651. on 23rd february 2015 i received the packet containing prestige mini 1.0 instead of my order prestige pic 10.0. and also the cooker does not work. just receiving the product i have sent them more than five mail about my problems. some complaint id is 101095 on 23/02/2015 & 101318 on 01/03/2015. and i also contact with them by phone....
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O
Omi300883
from Mumbai, Maharashtra
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Sent me a fault product and now not contacting me

Address:Mumbai City, Maharashtra

I ordered for juicer mixer grinder on 30/01/2015 through greendust.com
Order id: 22454180
Firstly, it was supposed to be delivered within 10 days but was delivered post that
Secondly, the product is not working and faulty. no power post connecting to power socket.
I called green dust customer services who told me that they cant do replacement over the phone and i have to send an email to green dust who will revert...
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R
Raju Ravi
from Chennai, Tamil Nadu
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Order refund - not processed for more than 3 months.

Address:Chennai, Tamil Nadu

I purchased couple of products through greendust, order id[protected]. I requested a refund in the three months back. I haven't received any word from them yet. I called there customer service line[protected] times, never got proper reply. Usually they put me on hold and disconnect or else say me they will call back, never heard from them. I have also sent emails to their customer service email address, no reply on that too ([protected]@greendust.com...
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A
Abhishek Sharma
from New Delhi, Delhi
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Greendust is not refunding my money.

Address:Gurgaon, Haryana

I have not received refund for my order no 22443862 and transaction id[protected] yet. This order was unsuccessful but payment got debited my account. I have called to your customer support team multiple team in last 4 months and they said they will refund but there is not update and response after that. Please respond and refund before i go to consumer court. Order details are

Order id: 22443862
Transaction id:[protected]br...
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R
richasrivastava
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not received (more than 2 months gone)

Address:Gautam Buddh Nagar, Uttar Pradesh

I had made an order[protected] of bedsheets from greendust site on 13th nov'2014 but inspite of several reminders and follow ups i still havn't received my order.

Sorry for my bad tone, but now i have just got fed up with their service. They don't have any concern for customer's money and time. Whenever i call their customer support they only say that your order have been delivered at wrong address, they...
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S
S.C.Dixit
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not received even after 24 days.

Ordered lg portable cd cassette recorder lpc 14 aindllk price 2170 on 8.12.14. payment ref.[protected].invoice no. 5077566.

Order no. 22448226. repeatedly making calls only getting assurance but not product. why delay? how long?

Please make necessary arrangements to send my product.

Satishkumar dixit. e mail... [protected]@indovax.com
Mob. no. [protected] [protected]....
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R
rahulverycool12
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received the power bank ordered nearly 6 months ago

Address:Bangalore, Karnataka

I had ordered and paid for a power bank from greendust sometime in june/july (it's been so long... can't even recall it clearly).
I have not received the product till date.
Tried contacting the customer care on two occasions.
On both the occasions, they assured that i will be getting a communication about this the next day.
But no one called.

I want sue them for this mistrust and the torture...
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R
ramk123
from Auroville, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gateway for bad sellers

Address:Chennai, Tamil Nadu

As the reviews clearly shows 50% of people get useless and wrongly advertised products. they are providing a gateway for bad sellers in the market. any product to be returned is met with delaying tactics till the buyer gives up. they do not have a policy or method for returns. everything is ad-hoc and encourages bad sellers from making wrong profits and getting away with useless products. customer service promises but nothing happens:br...
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V
vijiriju
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective product delivered

Address:Thiruvananthapuram, Kerala

I had purchased an lg fridge on 07/01/2014 from the greendust branch in trivandrum, kerala. The product defect that the agent told us was a small dent on the fridge possibly that might have occurred during transportation of the same.

After few months o[censored]sing the refrigerator it was noted that the same does not cool. I had raised a complaint to which the same was rectified within a week.

Now again, the product...
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M
Murtuza Ali Syed
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective washing machine - electrolux

Address:Hyderabad, Andhra Pradesh

We have got a electrolux topload crystal logic 7kg washing machine, which has turned pathetic, its making loud noise while washing and drying the clothes, dont buy from greendust its all defective appliance company.
Dont think for[protected] inr discount, later you have to pay[protected] for replacing the parts....
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P
Pravin B. Madalia Parmar
from Mumbai, Maharashtra
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Wrong product delivered and no support

Address:Ahmedabad, Gujarat

Friends,

I dont know about others but let me share my experience.
I have bought dvd player to gift someone from greendust online shopping
Ite, i have received used 5 year old model as a factory second item... The product was not in working condition,
I have complained to greendust support people at head office then they
Have assigned my ticket to a local dvd player repairer who also acceptedbr...
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L
lakshyajoi
from Shillong, Meghalaya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ending defective products

Address:Papum Pare, Arunachal Pradesh

I ordered for a mobile phone worth rs. 1598. However when the product was delivered, i found that that the speaker of the phone was not working. Moreover the phone was a used one having many photographs and around 20 messages. The surprising fact is that he phone was in a sealed box. I evn wrote to the company, but as usual they failed to respond... Mail is given below.
The proves that greendust is a fraud company selling used and...
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V
vinay12
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service complaint

Address:Bangalore, Karnataka

Dear sir/madam,

I am vinay from bangalore, i have booked godrej refrigirator online on 16.05.2014 for rs 20390. The order no is: 22431886.Initially before booking i asked about the condition of the product. Mr. Praveen the sales supervisor told me that, the product condition is good & no damages on it. But later after payment through my credit card, they sent me the pictures of the product, where i have seen dents &...
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S
Samarth Syal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator does not cool

Address:New Delhi, Delhi

I had bought a twin door frost free refrigerator from green dust on[protected], when i bought the refrigerator i was not told that this was a refurbished unit, i was under the impression that this is a factory seconds, else i would have not bought it, the refrigerator worked for a week and then had trouble cooling the refrigerator compartment. The temperature in this compartment never went below 10 degrees, so i called the technician on the...
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L
lost world
from Mumbai, Maharashtra
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Ac not working within 2 days of installation

Address:New Delhi, Delhi

Purchased lg ac from nangloi franchise on 18th april 2014. Ac was instaled on 21st .From 23rd onwards ac has stopped cooling .Complaint was lodged with mr atul mobile no[protected] but no action has been taken till now.

Sudhir sharma
Jg3/243d
Vikas puri
New delhi
110018
Mobile-[protected]...
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