Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

I have purchased a spilt in april this year and having continuos problems with the working either remote is not working, or compressor is not working filter lights are always on... i am sick of your machine after spending so much money i am suffering... give me a replacement machine or refund my money... its a shame such a big company and this nonsense please act urgently and immediately on this issue... and resolve it imm......

Dear sir,
I had amc of hitachi but the technician which hitachi is sending is not qualified.
When they comes to solve one complaint, take replaced part money and while going they simply damage other part, so we have to again contact to contact centerad the technician comes and thels that other part is damaged, whats going on here no idea, i am really upset about he service of hitachi.
Kindly help.
Rajnikant salunkhebr...

Dear Sir,
I have a complaint regarding a product of Hitachi.

Here is the description of problem:
I purchased Hitachi AC last year in September. The AC was not cooling properly. I made a complaint to customer care. The service executive kept on making excuses and he came to check the issue after 10 days. He did something and said problem won’t repeat in future. Again the AC stopped cooling and I registered the...

I bought a Hitachi RVG 610 PND3 Refrigerator worth 75, 000 INR which is not a small amount to say. The Retailer was in a attitude one cannot accept. I had to void my purchase as soon as i paid for it just for the way he was behaving! This store is below Sony center Colors Sales, ghaziabad. He is a realy mad person! And a master at annoying customers and retrieving back sold products! The worst experience buying hitachi products! Please hire...

Since 2 months I am seriously tired of complaining now . We have complaint regarding the compressor. Last time they have taken our AC to the workshop but now the compressor is making some noise. now our AC is badly damaged from back side for this only hitachi is responsible. We have complained regarding this but till now no one has come to attend this complaint. I seriously don't understand weather this is geniune or fake? kindly attend as...

This is regarding the worst service provided by the Hitachi for their product. We have purchased a Hitachi Split AC; since the date of the purchase we have been facing the issue. Despite the complaint we have no resolution to the problem till date. We completely regret on the purchase of the Hitachi product. The engineer came and diagnosed the issue and post the visit there is no update on the complaint. The service provider did not even...

My tribulations after Purchasing a Hitachi AC -
My Ac has always been maintained with the ue of a remote control unit, and this year I opted for a maintainance only AMC. during his visit when we asked the engineer as to why the cooling as not up to the mark, he said that there was a compressor leak and the preassure has reached 45 units. We were astonished to hear this because it was always operated by a remote control and that cant...

Being a loyal customer I have Hitachi split airconditioner in all our six rooms in Kolkata apartment . All are covered under AMC.
The service providers do a substandard job in the name of maintainer service .
For the last 15 days I am trying to contact them as one of the units which had a manufacturing defect and had been repaired earlier is not working . The toll free has no response and the local AMC provider is asking for...

On 26/08/2016 i had purchased an ac ( hitachi ras 318awd ) from great eastern, sevoke road, siliguri.Post installation it was detected that remote control was out of order. Which was replace on 12/09/2016 after 16 days of my purchase. Today again when it was checked by representative of great eastern it was found that the sensor was defective.

Since it has been more than 16 days after the purchase of the ac . I am not interested...

Dear team,
This is very unfortunate to raise this complain against a reputed brand like hitachi however out of severe dissatisfaction on wrong sale of product and dispute in installation of the a split a/c i am forced to pen down my grievances.
I had purchased a split a/c model no hitachi 318awd zunoh/1.5 ton indoor & outdoor unit (Serial no rac318awd - 160g02308 outdoor unit & ras318awd - se160d02784 indoor unit) from great...

Respected sir or maam i purchased a 2 ton hitachi ac last year on 27 october 2015 amd now it is not working and ice is appearing in indoor unit . Before also i faced this problem then the hitachi service provider provide a ac service and after that 2 3 weeks ac work properly but now it is giving the same problem.
Many times i registerd a complaint in call centre but they are not giving any response towards my complaint they always...

I am very disappointed with the hitachi ac which i bought on[protected] at bajaj electronics. I am writing to seek a refund.

I bought an air conditioner 1.5 ton, 3 star on 28th april 2016 which has came to my home on may 2nd week and was installed on later dates. I had lot of issues such as gas leaking, water leaking from indoor unit (See pictures attached), no cool air, outdoor unit making lot of noise, water leakage from...

Ref: complaint no with hitachi [protected]

Complaint is pending since 24th aug. There has been no satisfactory resolution of the same.

The ac is a brand new ac and after sale service is horrible. All fraud service technicians and they are just fooling customers without even checking the ac

The service engineer is just fooling the customer by saying the the remote control of ac is not working and...

Dear sir,

I have raised breakdown request of my split ac ( split ac - 1.2tr hitachi zunoh 5200f - rau514awd) 4th time since i purchased this new ac in may 2016. I am highly disappointed with the product and thereafter services of hitachi as every time it took nearly 15 days to get it resolved. Now, i am regret on my decision that why i have purchased this hitachi ac. I am hardly able to use it for more than 15-20 days since...

I bought 2 units of hitachi rav 513 hud/1. 1 ton window acon 16.4.2016... One unit has stopped functioning from 17.8.16. Lodged complaints the next day.. Call no. S - [protected]/250. The mechanic came but left withh vague assurances of replacing a damaged part.
There has been no response henceforth despite my regular calls.
I request you to replace my ac as early as possible because a mere replacement of a part fails to assure...

We purchased hitachi refrigerator in month of march of 77500/-.
Model no:wb550pnd2gbk
Sr. N:300513
There is no cooling of refrigerator. We complained many times. But haven't received any response from the shop. They are not providing any service to us. Everyday they give some silly excuse of not reparaing it. I am not at all satisfied by their service. At the time of purchasing they given promises of giving 100% service....

Regarding above complaint, o ne of the engineer came for service but nohing was done but the payment was taken. W hen i called him he kept on postponing and didn't came to check. N ow he is not even responding. I've called hitachi service centre too but they also didn't do anything. This was highly unprofessional from a company as reputed as hitachi. I'm really disappointed from service and i had no other option to go to higher authorities....

I bought this ac 2 months back. I register the complain for ac not working as some smell was coming out from ac. The engineer visted and confirm that the problem will be resolved within 3 days but still the same is not resolved. I am calling continuously customer care department for the update but they have only once answer sir, your complain will be resolved at the earliest. Pathetic service and pathetic product.
Complain no [protected].br...

I had purchased a hitachi rau-019ivea invertr 1.5 tons a/c on 23/05/2015 from fairdeal (International) sourin roy road, kolkata 34 vide receipt number 1276. The a/c stopped working on 20th july 2016. After many complaints, the service engineer came and took the circuit away. This has been over 2 weeks now we have not heard from the service engineer. Also, the service engineer did not give a complaint number or contact details. On my discussion...

This is the third time now. I can see ice-formation inside the fridge. The same thing had happened in the last week of may for which some technician had come on the 3rd of june to fix it. Second complain was made in the last week of july and now again there is a breakdown. Now again there will be a delay in sending the technician thanks to your pathetic after-sales sevice. This is ridiculous. You claim to be a premium brand but its worse...