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HomeShop18 Complaints & Reviews

3.2
Last updated Apr 2, 2023
Complaints 3449
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2012
Unresolved
1437
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7th floor, FC-24, Sector-16A, Filmcity
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

HomeShop18 reviews & complaints page 139

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S
Shruti Jalan
from Bengaluru, Karnataka
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canceled product delivered wrongly

Address:New Delhi, Delhi

I ordered a Hawkins Miss Mary 3 L Pressure Cooker costing Rs 627/- after application of HDFC creditcard discount coupon, online from homeshop18[protected] and sub order no is 67440839. They delayed the delivery of product so i cancelled the order before the product was delivered to me. Then 2 days after the cancellation of my order they deliver the product to my neighbor as i was unavailable without informing me. when i complained about the...
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E
eapillai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement of faulty product

Address:Navsari, Gujarat

i had purchased a XPAD calling tablet from home shop 18 my order no.[protected] dt. 30.09.13 for which i have recieved the tablet and which was found that it was not charging ( Dead On Arriaval ). therefore we have called the customer care of home shop 18 on the next day regarding the matter they told us to go to the service centre of simmtronics in ahmedabad. i went in personal to ahemedabad simmtronics service address 9, wood field row house,...
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S
sreelakshmi4
from Gurgaon, Haryana
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wrong item received and no refund

Address:Bangalore, Karnataka

order number: [protected] order date: Friday, November 22, 2013 i ordered ozone bullet dust bin and they sent me ozone standard bin with a big scratch on it completely different product. i have complained and they promised resolution via tickets 92080163, 91617231 and 91392935. still unresolved. been 1 month. i requested refund like a month ago....
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T
toshniwal.aditi
from Mumbai, Maharashtra
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Refund not getting processed

Address:Mumbai City, Maharashtra

my ticket no. is 277251 against order number[protected]. I am fed up of contacting customer care agn and agn for the refund since i was sent a defective product. It's been over 2 months that this thing is going on. Now they are asking me for my CC statement which i don't think should be required. I just want this to get over ASAP...
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M
mmathpal
from Hyderabad, Telangana
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Defective piece delivered and no refund of Money

Address:Hyderabad, Andhra Pradesh

Hi, I ordered Nirlep Tava on 2-Dec-2013.I was delivered a defective piece on 8th Dec.After submitting a ticket on homeshop18, I was assured in the comments from homeshop18 that a reverse pickup will be arranged within 72-96 hrs, which never took place.Moreover they closed the ticket without letting me know. On contacting the customer care again on 20th dec, they told me that a reverse pickup cannot be arranged for this product.It was...
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V
Vikas_Achole
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding, non cooperative customer care

Address:New Delhi, Delhi

I'm glad to see that there are many like me who are being cheated by this compony... what a shame on such big company to use such tactics!!!
I had ordered TSX men's leather jacket on Nov 22 from Home Shop 18 worth Rs.999. Order No.[protected]. The product was defective and was sent back to company and they received it. My request for refund was accepted and initially they even gave me offer to choose any other product and...
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S
suresh100
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non hearing complaint in Homeshop18

Address:New Delhi, Delhi

We have purchase BP Monitor+Glucometer vide order No.[protected] dt.27.9.2013. But our BP monitor is faulty and not functioning properly, for which we have complaint vide registration No.88215129 dt.12.10.201 after that i am regularly registering complaints but till date the aim of Homeshop 18 is to make foolish, misleading. On 26.11.2013 they send a parcel against order No.[protected] in sealed cover, but after opening it is seen that parcel...
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R
rimplemalik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND NOT RECEIVED

I am not getting my money back from HOMESHOP18.I returned back the product to homeshop18 after discussed with homeshop 18 executive team.and they received the product. Sometime they denied that they didnt receive the product and sometime agree that receive the product and amt has been transferred to your account When i called homeshop18, , they provided me different information and not responding properly.Everytime, they provide me...
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D
drashish2001
from Mumbai, Maharashtra
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dead mobile delivered

Address:Gautam Buddh Nagar, Uttar Pradesh

i bought a nokia 515 mobile on 11 december, order no.[protected] and the rate was 9399rs.delieverd on 13/12/13.i open the courier and the mobile found in it was dead.i immediately call the homeshop18 ustomer service.they say to courier back it.i courierd it immediately via aramex courier and the awb no is [protected].now the site and customer care executives stating that they will replace it, but i want my money back.i dont want to shop anymore...
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M
mandu2577
from Noida, Uttar Pradesh
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sent faulty product

Address:Gautam Buddh Nagar, Uttar Pradesh

Well it was my second order via Homeshop18 and and being your new customer I am really disappointed with the product delivered. In other word I would like too let you know that shoes which I ordered from your so called best online site really disheartened me. But no worry as I had paid it so I won't ask you for any refund but 1 thins I can assure you that today you lost your 3 customers.( me, my girlfriend and my mom) who were planning...
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sarita nishad
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

purchased of swipe tablet order no :934896869 complaint no :91688855

Address:Mumbai City, Maharashtra

i have purchased swipe tablet on 5/12/2013 for rs:6990 but i didn't received keyboard as they promised . so, i have complaint two time everyday complaint.product is very bad quality and the people on the phone very disgusting, rude people i ever talk.i want to cancel the order and refund my money.sorry, very disappointed shopping experienced....
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K
khushboo singh choudhary
from Mumbai, Maharashtra
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did not get voucher of RS 200

Address:Pune, Maharashtra

SIR, as per my suborder no[protected] and order number[protected] product code 30549727 had been delivered without voucher of RS200 as on tv it was showing that it will be given, but when after receiving the product i had called on the same number on which i ordered that gentleman said so sorry it will be given next time .. do you think after having this experience we will order any more i am not satisfied with the service .....
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P
pradeepnegi
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Micromax Canvas Phablet 5inch (12.7cms) 3G Android,3000 mAh Battery- Juice A77 is not woking

Address:New Delhi, Delhi

Dear sir I had purchased a Micromax Canvas Phablet 5inch (12.7cms) 3G Android, 3000 mAh Battery- Juice A77 mobile on 26th Nov 2013 from Home shop 18 site through credit card payment and received on 28th Nov 2013. I started using this phone from 29th Nov. On 3rd Dec 2013 it is suddenly start giving trouble. Radio, camera and other many app was not working. Even my phone is not detecting the memory card ( both internal and external). I...
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U
urvazi
from Jalalpur, Gujarat
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Complaint for misbehaviour by Mr Ajay Kumar Dubey

Address:Surat, Gujarat

Myself ms Urvazi, i am a registered customer at home shop 18. My registered mobile no is: [protected]. I purchased a product that is, crystal apple shape nonstick set, it was damaged so filed a complain. My buyer order number is:[protected] and courier reciept no is: [protected]. Its more than a week the product is taken for replacement but i havent got the replaced new set yet. So i called home shop 18's customer care ([protected])...
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S
sonusilaylan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty Spice QWERTY combo sets

Address:New Delhi, Delhi

Dear Sir, My order details as follows : Order No.[protected] Dt. 20/11/2013 Sub Order No. 67162937 Item : SPICE DUAL SIM QWERTY COMBO of Price 2599 on Cash on Delivery basis. This product is delivered to me in faulty condition or say there is technical fault in handsets since i am chasing HOMESHOP18 people to get it replaced i already send back faulty sets to their seller ( M/s Tarash Overseas Pvt. Ltd.) still i am waiting for...
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Address:Bastar, Chhattisgarh

I ordered allience poly cotton bed sheets on[protected] and paid Rs 595/- for it by my debit card but the product not deliver to me right now. and no confirmation is given to about the product. please do something otherwise i never purchase anything on homeshop18 and i also never accept my other product that i have order by cash on delivery in homeshop18.
my order no.[protected]
my complaint no. 91123955...
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D
DeepaJoshi
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spark mate magic cleaning mop by crystal

Address:North Goa, Goa

I ordered a Spark mate magic cleaning mop, order no.[protected].Iit was delivered on 29th November 2013. Its dehydrating device is not working satisfactorily and as such the mop retains lot of water. Please help me as early as possible Regards Deepa Joshi...
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M
Mirza mohammad Nadeem
from Muzaffarnagar, Uttar Pradesh
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Broken Chopper Found

Address:Panchsheel Nagar, Uttar Pradesh

I had purchase a chopper from Home Shop 18 ordered over Phone after 5 days I received a courier from Home Shop 18 when I opened the Box I had found a Fully Broken Chopper piece, Immediately I had registered a complaint over phone at Home shop 18 the executive told me that please return the Box at our alaknanda address. I had re-tun the box through courier but after some days courier boy says that no such company found on the this address.Kindly...
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Vandana Sharma33
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DAMAGED PRODUCT (BERG MULTI CUSION) DELIVERY

Address:Dhanbad, Jharkhand

Respected Sir,

i made order of your product vide order no.[protected], product name - Berg multi cusion, on Oct' 13 on cash before delivery basis. Cash has been collected in Oct'13 itself.

After making 10 times telephonic complaint, then product has been supplied on 29 Nov' 13 through overnite courier (AVP NO.- [protected]).

I shocked as the product ( Berg Multi Cusion) delivered...
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A
akg47
from Ranchi, Jharkhand
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non refund of courier money promise during return

Address:Ranchi, Jharkhand

this people have pathetic customer support i orderd some clothing which was very cheap for the price i paid so i returned it they told me to reverse courier it .what will be the charge they will pay they refunded the products money but now its 2 months they have not refuned the courier money shame full people, a courier it from blue dart it cost a lot of money...
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