Claimed

HomeShop18 Complaints & Reviews

3.2
Last updated Apr 2, 2023
Complaints 3449
Resolved
2012
Unresolved
1437
Quick Links
Statistics
Share
Contacts

File a complaint to HomeShop18

Having problems with HomeShop18?

File a complaint and get it resolved by HomeShop18 customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HomeShop18
Customer Service Contacts

HomeShop18 Phone Numbers

Toll free
1800 103 1818
822
249
Mobile
+91 12 0445 5918
616
226

HomeShop18 Head Office Address

7th floor, FC-24, Sector-16A, Filmcity
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

HomeShop18 reviews & complaints page 88

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Preksha Lamba
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged product sent- No replacement, no refund

Address:Nainital, Uttarakhand

I ordered a Khaitan Room Heater- Halogen 1117K, order no:[protected], on 18th December, 2014. It was ordered for my parents in Nainital, Uttaranchal. They received it in a damaged condition and on informing the customer care of HomeShop18, I was told to courier it back. My parents couriered it to them which involved a cost of RS 900. The company received the courier on 31st December, 2014 via DTDC courier no: D20174813. I then asked for a...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
marimuthu88
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

GC Worth Rs. 300 not found in parcel

Address:Coimbatore, Tamil Nadu

We ordered the mobile Spice 4 Inch( 10.16 Cm ) 3G Dual Sim Android phone -402 on January 20, 2015, Parcel Delivery on 01/28/2015 2:30:00 PM, mobile is in good condition, but the Gift Coupon Worth Rs. 300 not found in parcel, pls send the Gift Coupon 300 to me through mail or address. Bill is attached in photo proof...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
U
utpal9
from Guwahati, Assam
Report
Copy

NOT DELIVERED EVEN AFTER 20 DAYS

ORDER NO.[protected] DTD. 06/01/2014 FOR THE FIRST TIME I DID PLACE AN ORDER WITH HS 18, BUT EVEN AFTER PASSING OF MORE THAN 20 DAYS I DON'T RECEIVE MY ORDER. VERY BITTER EXPERIENCE WITH HS 18 TEAM IN COMAPARASION TO ALL OTHER EXSTING ONLINE-SHOPPING CONCERNS. FINALLY, IT WOULD BE AN HUMBLE ADVICE TO NOT TAKE ANY ORDER I[censored]NABLE TO SUCCESSFULLY PROCESS IT. TANK YOU ! REGISTERED CONTACT NO : +91 [protected] E-MAIL ID : UTPALG.[protected]@GMAIL.COM...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
AnalystPrince
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HomeShop18 is a Scandal House

Dear HomeShop 18, AND I DEMAND A REPLY. My uncle and aunt stay in Nainital, and in this year’s chilling winter I thought of gifting them a room heater. I ordered a Khaitan Room Heater- order no[protected] to their address. They received a damaged product (not expected), so we decided to replace it. I called the HomeShop18’s customer care, and they told me to send the product back, so that they can send the replacement. I asked my...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sujit sangram sahoo
from Delhi, Delhi
Report
Copy

sending wrong product and damaged but not ready to cash back

Address:Sundargarh, Odisha

i have ordered a reebok jacket, but it sent any other jacket with damaged sun glass . this problem from 16 th january 2015 . i am calling every day to the company but no result . i have given 3 phone numbers, there is no call . i want refund amount and (my 11 days hard work value) . my order no[protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
s.innasi
from Chennai, Tamil Nadu
Report
Copy

gift coupon not supplied andcorrect material not supplied

Address:Chennai, Tamil Nadu

i .orderd spice Mi 501 mobile order no[protected] dated 23 jan 2015 .but supplied steller 501 .second one was gift coupon not yet supplied . i have informed courier also mr.prabhu mobile no [protected] This is for your information and take necessery pl. thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shaw & Shaw
from Delhi, Delhi
Report
Copy

About Gift Voucher, Order No 962961733 - reg

Address:Khordha, Odisha

As i am long time customer from your org, but this is sorry to inform you that again i have found the same thing which is earlier happened. Now Order No[protected] product already delivered from HS on dated 27.01.2015 at 12:30 PM. at the time when i open the sealed packed i found that the voucher was not there. kindly as soon as possible reply me about the same. i will be thankful to you. Regards Prabodh...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Anask42
from New Delhi, Delhi
Report
Copy

cancel if not reached today

Address:New Delhi, Delhi

I want to cancel my order no.[protected]. I ordered it on 22nd Jan a trio mobile phone that time it status was it will be deliver in 3 or 4 days, But now it is 27th Jan but it still not reached to me that's why please cancel my order if it could not reach to me today....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sohail faruqui
from Silvassa, Dadra and Nagar Haveli
Report
Copy

Different size sent on t-shirts

Address:Thane, Maharashtra

Hi my name is sohail i had ordered fast fashion t-shirts for rs 999, i had ordered for xl size but they sent me 'm' size and the fabrick of the t-shirts is very poor n the stiching is also very bad. My order no is :[protected] and my complaint no is :[protected] . Please do resolve my issue n don't ruin your company's name...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pagaldeep
from Noida, Uttar Pradesh
Report
Copy

higher management

Address:Gautam Buddh Nagar, Uttar Pradesh

hi, This complaint is basically on Atrash Aman, Sukanta Das and anshu wasan, please stop forcing advisors to make a call rude, in the interview hr will tell there is no target as such, but when a executive enters the operations floor then he/she comes to know that there are three targets which has to be met which forces advisors to wrap call fastly which makes 1 or 2 calls a bad one, and one thing if you are terminating any advisor...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bhodu
from Delhi, Delhi
Report
Copy

regard my shipment

Address:New Delhi, Delhi

i have ordered a product on 24.01.2015 but still now no shipment info provided i called up one pickd up the call named gaurav talked wid me in very bad manner n threathned me n said dat do watever u want ok! i want action to be take n against dis guy n also the company for recruiting dis type of bogus guys doesnt know to behave wid a customer[protected] my orderid. And my mobile no is [protected] take action....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
vandana nitsure
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding the complaint of spice mobile purchased

Address:Kolhapur, Maharashtra

Sir i have purchased a Spice mobile M-6110n vide our order no.[protected] dated[protected] which was received by me on[protected]. now there are too much problems while incoming phones. Also the phone cannot read memory card so that i am unable to use some of apps i.e.Camara. hear a songs. See videos etc. I have given a complaint vide no.[protected] On[protected]. You are requested to see in this matter & replace the faulty Spice mobile...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kanchan Wyawahare
from Aurangabad, Maharashtra
Report
Copy

Manufacturing defect in Spice mobile phone purchased last week.

Address:Amravati, Maharashtra

I purchased Spice phablet mi-549 from HomeShop18 last week, its micro SIM slot is not in working condition from th e date of delivery. Order details are as follows: Product name :Spice phablet mi-549 Order Date : 3-jan-2015 Order No. :[protected] Sub Order No. : 96317481 Shipping city : Amravati Product Collected on : 14-jan-2015 Payment mode : COD Cost : Rs.6999/-(six nine nine nine only) Shipping Address : Kanchan D. Wyawahare, Gayarti...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
drona.leaderauto
from Delhi, Delhi
Report
Copy

return and refund

Address:Patna, Bihar

Sir/ Mam, I am Mahesh Kumar Jha from Patna, I have ordered a Product on 16th Jan 2015, and received on 21/01/2015. but that product we don't like, so i tried to return by calling you People on 22nd Jan at 09:43am, and executive told me that i will receive a call from HS18 for product handover within 24 to 48 hrs. and at the time of evening i got a sms that shows " Dear customer we tried to calling you regarding your hs18 complaint no...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sanjeevboss
from Pune, Maharashtra
Report
Copy

Replacement of unfit pants

Address:Satna, Madhya Pradesh

As per order no.[protected] dtd 15 jan.2015 for pack of 03 cotton corduroy pant for girls 9-10 yrs by KILKARI was found unfit even for 07 yrs child of normal health.The freebie ( sling bag) as promised to be given with the order was not send with the package.Request to replace the same with pants for 13-14 yrs at the earliest.Complaint no.[protected] dtd 22/01/2015...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Chittorgarh, Rajasthan

dear sir, reference this order no[protected]. i had purses mobile spice mi506 on dated[protected] . but homeshop18 unable to delivered on dated[protected] . then i had send cancellation re question your's sides provided email not receive product for courier . after two- three days i contact the customer care but they can not provided my refunds . in between dated[protected] to 8-012015 i had send many e-mails& calling . but not gated response...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
awas verma
Report
Copy

not refund my payment money.

Address:Chittorgarh, Rajasthan

dear sir, reference this order i had purses mobile spice mi506 on dated[protected] . but homeshop18 unable to delivered on dated[protected] . then i had send cancellation re question your's sides provided email not receive product for courier . after two- three days i contact the customer care but they can not provided my refunds . in between dated[protected] to 8-012015 i had send many e-mails& calling . but not gated response clearly....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
hemaksamy
from Srinagar, Jammu and Kashmir
Report
Copy

Replacement Order

Address:Erode, Tamil Nadu

Complaint Letter My Complaint No: 12214471 against order[protected] per hiba saree for replacement . I also tell the AWB No: ET[protected]IN, India Post date : 20.12.2014 Till now there is no step from your side. I called so many times. There is no response. Please take immediately any step against my complaint. Give me the replacement order or my money. Hemalatha, Tamilnadu....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mahesh2810
from Surendranagar, Gujarat
Report
Copy

Gift Voucher Not Receive

Address:Indore, Madhya Pradesh

I Purchase Smart phone & in this Rs.500/- Gift Voucher which was to come in Packed is not come . My Order No.[protected] & token compliant is HS18 Care #763372. I repeat compliant but not a sigle response is come from HS18. This is their service & doing nothing in this matter. MAHESH SONI...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Puspendra Dadsena
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unstteled order 960666375 with complain no 123409021

Address:Korba, Chhattisgarh

My order number is[protected] Date[protected] and i given complain against my order that still not updated and every day i was calling to homeshop18 every day they are giving different answer by CCE, and i given complain to then and still they didn't reply, i am really fed up to call again and again other wise just refund my money or place to order my communication address. Kindly solve the query ASAP Complain number:[protected] Date...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy