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HomeShop18 Complaints & Reviews

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Last updated Apr 2, 2023
Complaints 3449
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2012
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HomeShop18 reviews & complaints page 87

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A
akans72
from Delhi, Delhi
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Refund not initiated even after repetitive requests

Address:Ghaziabad, Uttar Pradesh

Dear Sir/Mam, I ordered zen firefox mobile two and a half months ago. Order id:[protected] Complaint no.:[protected] In my first order, I got the message "your product is not successfully ordered" but my money was deducted. So, I ordered it again. But, later on I got the order twice and my money was also deducted twice. I have asked for return about 50 - 75 times. Every time I hear the sentence "we will call you in 48 hours"....
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A
Arvind Karkera
from Mumbai, Maharashtra
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Spice Mobile M6112

Address:Mumbai City, Maharashtra

I ordered one Spice Mobile M6112(Silver) through you on 17/01/2015. Though it was to be delivered within 4 days, it was delivered on 23/01/2015. As per the instruction on their manual I charged the mobile for 4 hours initially. When I saw that the battery was not charged completely, I charged it again for another hour. But the Battery indicator showed incomplete charge. So I called your Toll free number on 25/01/2015 (within the stipulated...
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I
imyousafzai169
from Mumbai, Maharashtra
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retuned my new spice M112 phone

Dear Sir, I have purchased a spice full touch Dual Sim mobile with model no M6112 through your home shop 18 online booking as per order no[protected] on date 19/12/2014 invoice no TARA/14-15/489964 date 19/12/2014 . On the same I found software problems in this product in this facebook page not open, any jawa phone browser not install, it was also not worked as phone as modem and had many other problems, I was complained to customer care...
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M
manojkumar3063
from Bengaluru, Karnataka
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calling service in bsnl penta not working

Address:Bidar, Karnataka

Since the day i have purchased my bsnl penta from homeshop 18 its calling service is not working and it is not reading the sim card when it is inserted into it. When i complained against it they are giving me phone numbers on which iam not getting any response so kindly reply to my complain...
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A
abhi1821
from Rajouri, Jammu and Kashmir
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Fake promises by the company

Address:Kathua, Jammu and Kashmir

Dear Sir,
Please refer to my order no.[protected] dated 03.02.15 and your official promise of delivering the said order within 4 days i.e. on 07.02.15. Based on your promise, I booked the order to gift it to someone on 07.02.15. However, your officials are now intimating me that the said order cannot be delivered on 7.02.14 and may be delivered not before 10.02.15.
In this regard, I wish to state that you have not kept your...
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Address:Bangalore, Karnataka

Dear Sir We received an order on 31.01.2015, Order no[protected] dated 28.01.2015, But the watch we received not working, please suggest me how solve this problem, I need immedaite reply, and the courier person who will come for supply won't wait for checking the materials, he ran immediately delivered the material.and whatever till today we received the gift cupons all are expired on the supply date, what is use of gift coupan, it is a derect...
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P
priyukam
from Mumbai, Maharashtra
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WINNER OF LED TV 32 INCH

Address:Mumbai City, Maharashtra

HI, IAM PRIYANKA NITIN KAMBLE, I BYE STELLO 52 PC PET STORAGE SET RED, FROM PHONE NO.[protected] ON DATED 14.01.2015.NEXT DAY I GOT PHONE CALL FROM YOUR SIDE REGARDING WINNING OF TV 32 INCH, I GOT DELIVERY OF MY ORDER ON TIME..BUT TILL ON DATE 03.02.2015 NOTHING CONTACT FROM YOUR SIDE REGARDING WINNING TV. DETAILS OF ORDER: NO.[protected] SUB ORDER NO.96990559 PRODUCT CODE 31766987 AMOUNT PAID:RS.1599/- I CALLED SEVERAL TIMES IN YOUR...
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M
mukesh0123
from Mumbai, Maharashtra
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spice mobile not working

Address:Thane, Maharashtra

dear sir, maine apki 1st time homeshop18 se spice mobile purchase kiya, spice mobile switch on nahi ho raha. apki custumer care me complaint kar ke presan ho gaya apki service third class bekar hai. maine galti kar di homeshop18 se product purchase kar ke. lekin kisi custumer ko itna presan karna thik nahi h. dobara koi product purchase ke liye sochega. main to apki company me thukne bhi nahi ayunga. ek dam bekar online service h sabse...
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S
Swechchha Srivastava
from Noida, Uttar Pradesh
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Refund of product returned to the company

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi,
I have been following up with the customer care representative from past 2 months, but haven't received refund of my order till date, every time they say that i ll get a cal from their senior but I haven't received any.Complaint no. provided by them are Complaint No.[protected] &[protected].

I am highly dissatisfied by their services....
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P
pujarirc
from Wardha, Maharashtra
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No refund from last 3 month

Address:Surat, Gujarat

My name is rameshchandra pujari from bardoli, gujarat. I have purchased two product from homeshop18 order no of the product are[protected] and[protected]. These two product return by me because i get wrong when i get the delivery from homeshop18. Now i ask for refund from last 3 month but i can't get refund and also get a bad response from them....
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S
sanjaynema28
from Agra, Uttar Pradesh
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mobile battery

Address:Sagar, Madhya Pradesh

I have purchased a spice mobile with model no M6110N through your home shop 18 online booking as per order no[protected] invoice date 24 NOV 2014 . Soon after 1month 20 days i have problem with the mobile that ofter charging my mobile discharge in next half an hour automatically .i registered complaint but there is no response from custmer care my request number is #764116 on Tue, Jan 20, 2015 at 7:55 PM thankyou sanjay nema...
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M
M Dimple
from Bengaluru, Karnataka
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hcl tablet not working properly

Address:Bangalore, Karnataka

i have bought hcl me connect 3g tablet ...it has lot of problem in it...i cant update anything in it...it has an older version in it.. from past 15 days i am giving complaint...but der is noo response...the power on/off button is not working.. music player is not working..they not even exchange d tablet......
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V
vpt123
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replace or return mobile

Address:Kanpur, Uttar Pradesh

Dear, I have purchased by order no.[protected] placed with us dated 26th January 2015 for Spice 4 Inch( 10.16 Cm ) 3G Dual Sim Android phone -402 on 29th January 2015.This phone is not working properly.So i want to return or replace.DO needfull. Regards Meenakshi Tiwari [protected]...
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G
googleraj
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Refund of Product

Address:Kanchipuram, Tamil Nadu

Dear sir, I have attach the scan copy of my Product Kids Laptopcourier. Please return back my Product amount & courier charges. I buy the product on 22.7.2014 (6Months gone). I have return the product also. I mail u Already 180 Daysgone. I have not any refund so please take care for my refund back to meincluding my courier charges 100 Rs....
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M
moni3698
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For dammage product

Address:Patna, Bihar

I had order crystal premium induction combo on 8th jan 2015 and was recevied on 12jan2015. but with great regret i have to say that whaen i opened the parcel the container was damaged. immeditely i registered my complain. complain no.[protected]. order no.[protected].
i am calling everyday and is reply every day i am receving a massage "Dear customer we tried but there was no connect for futher information.
now i am fadeup...
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R
RAPS
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund and adjustment of Amount Rs 2043 Complaint no - 123218915

Address:Kota, Rajasthan

As per our telegraphically discussion on 17/01/2015 Home shop18 your representative to told me provide POD no. of return to M/S. Alex Jewellery PVT Ltd of order no.[protected] and Complaint no[protected] plz find here attachment of delivery sheet as c/ment is very well delivery at destination awb no :[protected] M/S. Alex Jewellery PVT Ltd 8.911 & 101-116 Shiralaya Industrial Estate OPP Karnataka Mills NH No. 8 Waliv Vassal (E) Thane Mumbai401208 Please...
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B
BASANTA KUMAR MAHAPATRA
from Bhubaneshwar, Odisha
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GIFT COUPON SUPPLIED HAS NO USABLE VALIDITY

Receive a product of HOMESHOP vide my order no[protected] on 29th evening but the gift coupon supplied has a non-usable time just expiring on 31st JAN. I feel it is a open cheating. PL supply coupons with some longer validity.THANKS REF COUPON CODEC9QEZENEPEI...
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A
avi940
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged product delivered , no action, no reimbursement

Address:Ranchi, Jharkhand

[protected] Thursday, December 25, 2014 Anju Singh 1 Rs. 6240 View Sub Order Details Sub order Product Product Details Status 95674077 Submit Ticket show invoice Mitashi 15 in (38.1 cm) LED TV - MiE015v05 Rs. 6240 Write a Review Order Placed December 25, 2014Order Shipped December 30, 2014Order Delivered December 31, 2014 Dear sir I purchased this product and it was delivered on 31st night. I am sorry to inform...
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N
narendra sukerkar
from Mumbai, Maharashtra
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MANUFACTURING DEFECT IN SPICE MOBILE MI-501

Address:Thane, Maharashtra

I had ordered spice mobile MI-501 on 16/1/2015 and received the same on 19/1/2015 by cash on delivery. On the same day problem started as it gets very hot within 10 minutes, it gets switched off/blanked suddenly and starts only reinstalling the battery again and it happens frequently . Further message is flashed FREQUENTLY as " LONG PRESS EXIT" . So I lodged the complaint on 20/1/2015 ( complaint no.[protected] against order No.[protected]....
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J
Joshit Reddy
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Forwarding of Address Proof

Address:Hyderabad, Andhra Pradesh

I writing you in connection with my replacement / repayment / readjustment of preview product No[protected] with new product code No 32925785. I spoken to Homeshop18 team on 28 Jan 2015 at 0500 pm in this regard& I requesting to send this new product to my new address at Hyderabad. For that they want my address proof for the same. In this regard, I enclosing my address proof of Hyderabad (Gas Bill & Electrical Bill). So kindly...
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