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Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

3.1
Last updated Jun 26, 2023
Complaints 1101
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681
Unresolved
420
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Hongkong & Shanghai Banking Corporation [HSBC]
Customer Service Contacts

Hongkong & Shanghai Banking Corporation [HSBC] Phone Numbers

Toll free
1800 103 4722
9
3
Phone
+91 22 6680 0001
10
1
+91 22 6666 8890
2
0
+91 22 2268 5555
0
1

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Fax
+91 22 226 58309
+91 22 2262 3890

Hongkong & Shanghai Banking Corporation [HSBC] Website

Hongkong & Shanghai Banking Corporation [HSBC] Head Office Address

52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India
400001

Hongkong & Shanghai Banking Corporation [HSBC] reviews & complaints page 12

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B
bkashok
from Delhi, Delhi
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Interest charge

Address:South Delhi, Delhi

EMI problem
Dear Sir,

we are getting every month statement and paying regular on time but still my account is showing due of Rs.3718.43 , which is wrong . So many times i called to Customer Care Deptt.regarding our EMI matter but they didn't short out. Matter is, I make a transaction of Rs.32640/- in month of July '2010 and give request for 6 EMI. When,first time i called to Customer Care Deptt.give a request...
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Address:Pune, Maharashtra

Hi,
I had a HSBC credit card. on June 23rd i got mail + call from HSBC that they are closing my credit card account because of some company policies.
After that at month end i got Card statement with annual fee for this year.
When i called customer care and asked about it he said he is reverting charged amount.
But this month i got new credit card statement with annual fee + late payment charges !
Now when...
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A
abhishek_Singh9601
from Jaipur, Rajasthan
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Wrong commitment by credit card executive

Address:Jaipur, Rajasthan

I am a customer of HSBC credit card i used the card for 1 year very but from second year they charge me for anuaal fee when i called them a told them that when i get a card ur executive told that card is life time free no anuaall charges.i accepted the card but now they are forcing annual charges on me.
We i called customer care they told me they will be waived off.



Abhishek Singh
Conatat No. [protected]...
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C
chandcho
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pestering me to Pay Rs. 12501 in Cash to ACCOUNT NAME:AJAY.C.KASHYAP ACCOUNT NUMBER:20109318284

Address:Chennai, Tamil Nadu

I have been asked to remit Rs. 12501 into one of the Customs a/c to clear the consignment from UK to be delivered after removing the same from the Customs Clearance of HSBC London. I also enquired in the local HSBC Bank and they informed me that do not entertain such mails and calls which is of a 419 category of fraud funds

Mail received from him
Flag this message
PAYMENT MODE FOR CUSTOM CLEARANCE.
Wednesday,...
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M
mkr_kaju
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CLOSED CREDIT CARD

Address:Howrah, West Bengal

Subject: Closer of Credit Card A/c no.[protected]
Dear Sir,
I would like to brought to your kind notice that I used a Credit Card of HSBC Bank since 2008 without any yearly cherge and I was not defaulter at any time within my used period. In 2012 the Bank send me a message to close my card and destroied due to non-use of card for long time. Also they have confirmed that I have no dues on that date. After that they have...
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S
sc.softfire
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect details in CIBIL

Address:Hyderabad, Andhra Pradesh

Hi,

I had taken a HSBC credit card ([protected]) in 2006. I had made payments on the card, and had finally cancelled the card in 2008 by paying the outstanding amount.

In my CIBIL report, the details against this card is showing a delay payment on 700+ days which is not true.

Request you to please look into this and do the needful to reflect the correct details in CIBIL.

Regards,br...
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D
dinesh bharthiya
from Sambalpur, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of edc

Address:Karnataka

Hi,
This is to inform you that i had hired an edc machine from The reputed bank HSBC , in the month of may 12 with an assurance of 1.6% and 18000 as edc charges as service charge but later got to know that other bank are giving the same service at 1.3 to 1.4 and 12000 as edc charges so when i called The HSBC executive Mr.Ganesh -[protected] he came to y office and spoke to his seniors and told that he will take back the machine and...
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P
prashantconsumer
from Anand, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Un necessary calling on mobile , land line and very bad behavior.

Address:Indore, Madhya Pradesh

Dear Sir ,

I have taken loan from HSBC some 4 years ago .

I have paid regularly to HSBC bank , as of now only two EMI"S are remaining and amount is INR 3600.

Then too A girl named SARIKA is continue calling me on mobile , and landline of my home and talking in very very bad manner.

I have told her that after some time I will pay this amount , Being a genuine customer I have...
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M
meemohan2003
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating and harrasment

Address:Maharashtra

i have been following up with hsbc for closure of the loan account subject to hsbc providing me the details of loan accoule to forents from inception till date . however till date the data has not been received they sent me some data which did not reflect the lumsum payments made by me and forwarded me the foreclosure letter with out adjusting these lumpsum amount paid by me till date they have not provided the details as a result i have...
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Y
yasica
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CONTACT THE RESERVE BANK OF INDIA FOR YOUR WINNING PRIZE OF 85LAKH RUPEES

Address:East Delhi, Delhi

THE LOTTERY DEPARTMENT O[censored]K LONDON PROMOTION 2011
London Office,8 Canada Square London
E14 5HQ, United Kingdom,
Tel-Number:+[protected]
GOVERNMENT ACCREDITED LICENSED!!

Attention:Dear Customer.


We wish to congratulate you once again on this note, for being part of the winners selected in this year Promo Award.The HSBC BANK UK BRANCH...
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D
Dr Ambike
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card dues

Address:Pune, Maharashtra

Dear Bank staff

With utter dismay I would like to inform you the following, which displays the kind of services HSBC is providing :

I am your credit card customer( Card No: [protected])

Due to some unavoidable circumstances I am no more using your service since 3-4 years. However recently bank send me the statement with outstanding dues more than 40K. I assured you that I have paid all...
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A
ajayghose
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Annual Membership

Address:Mumbai City, Maharashtra

My HSBC Credit Card is more than 4 year old. The card was issued waiving the Annual Fee for life time. Even last the card was renewed with the same terms. But now they have suddenly charged Annual fee of 2000 plus 500 for additional card without prior approval from me (customer). This is cheating, if I don;t very and pay or give ECS mandate to my bank for making the card payment. Then I wouldn;t realise and HSBC silently get the annual fee....
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V
veereshamchary
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

barclays bank cheque

Address:Medak, Andhra Pradesh

Dear sir,

My Name is veeresham chari, i got an e-mail from HSBC BANK UK ([protected]@gmx.com) winning amount 85,00,000/- INR, After getting this message i followed the instructions from Reserve Bank of India/ Fund remittance Dept. Mumbai Branch informed me by mail everything is completed and keep the amount in 1lakh 10 thousand in your a/c then only we can transfer your winning amount to you, So please Sir,clear...
+3 photos
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P
PremreddyB
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bank attitude towards the customer

Address:Bangalore, Karnataka

My intial interest rate was 8% and in 5 years they have increased to 15.5% . And. When I asked for reduction rate of interest in bank they took a letter and they said some one will call me back and resolve it in 5 business days which didn't happen but a person by name Chirag called me from hyderbad and he said he is working on rate reduction and will get back to me. He got me after few days and told methe rate of 13.75 which was not...
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S
sandeep khatri
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regarding over limit of my credit card

Address:North Delhi, Delhi

Dear sir my self sandeep khatri and i have a hsbc credit card i used this card last month for 17000 in sargam electronics Narela,thereafter i did make a call to hsbc customer care for making installment of 17000 used but the authorised person at hsbc call centre said that we r unable to make installment of amount that us used by u bcs i have a credit limit in my card is 17000 and hsbc`s calll centre person said that there is no any facility...
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T
tkantharia
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CIBIL Name

Address:Thane, Maharashtra

I did settlement with hsbc bank for my personal loan, Still my name is coming in cibil report. This is not good. It's not way of work. They remove my name from cibil. they are asking more money from me to remove my name from cibil. Where our country is going i don't know, One all will die by hunger because of this kind of corruptions. I[censored] think i am right then do something for me, otherwise i will think that consumer court is also...
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Dewani Shankar
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

50 Blunders by HSBC Bank in Home loan a/c No-019609528220.

Address:Thane, Maharashtra

[protected]
From:--Dewani Shankar ----

50 Blunders by HSBC Bank in Home loan a/c No[protected]. Breach of TRUST. Mental tortures & Harassments by HSBC Bank.

I have availed a loan of Rs-1961929/- from HSBC Bank in 2005. In 2008, I came to know from bank's issued statements that bank is manipulating my a/c statements/calculations since 2005.Till date, I have received more than more than...
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rahulthakur1231
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No card with me and Not Returning my Advance payment

Address:SAS Nagar, Punjab

Dear Sir/ Mam,

I have received my HSBC credit card ( [protected]_ in 2007 and which has expired on 2009. after it I have never received new credit card. I have sent email to customer care for same many times and they said that they have sent the credit card but it came back as no one was at home.

Where as I have around 4000rs as credit in my credit card.I have got the regular Statement from the bank...
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Rishikeshotavkar
from Mumbai, Maharashtra
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Credit Card documents and Status unknown

Address:Maharashtra

I have handed over the details for the credit card to HSBC CC Team and have no response whatsoever from them. I am keen on knowing what has happened to my documents and am concerned if this is a part of a Credit Card fraud.

Refer to the trail mail from me sent to the HSBC who has ignored my request.



Vishal,

With regards to my card application.

Your person has collected...
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S
sanjay bagdi
from Gurgaon, Haryana
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prize 85 LAKHS RUPEES

Dear Beneficiary,

Greetings from HSBC BANK UK London. We apologise for the delay not to reply your mail on time. In respect to your details filled,do send the following details to diplomat Barin Hege who is in charge of your amount prize 85 LAHKS RUPEES.We have assigned him to deliver your prize amount sooner as he can to your residential home address.

Award amount will be deliver to you sooner as soon as you...
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