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ICICI Lombard Complaints & Reviews

3.7
Last updated Mar 23, 2024
Complaints 1318
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ICICI Lombard
Customer Service Contacts

ICICI Lombard Phone Numbers

Phone
1-800-209-8888
176
93
1-800-2666
91
58
Fax
+91 40 6698 9160
+91 40 6698 9161
1-800-209-8880

ICICI Lombard Website

ICICI Lombard Head Office Address

ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Lombard reviews & complaints page 27

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M
mrjoe
from Bengaluru, Karnataka
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Still waiting for a payout, for car accident nearly 3 years later

Address:Mysore, Karnataka, 570020
Website:ICICILombard

My new cook had an accident in my Bolero Camper 3 years ago, I took it to India Garages, the Garage that sold it to me New. Attached is the cost of the repair, Mr Manish from ICICILombard, the most obnoxious man I have ever met, said bluntly, that I am only going to pay you 30 % of the cost, when I am entitled to 40% and that he was only going to pay me 30, 000 Rs..
I think that is why India Garages Now Have a sign recommending NOT...
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Address:Dakshina Kannada, Karnataka, 575001
Website:icicilombard

ICICI Prudential UHID :[protected]
ICICI Prudential Policy number : 4128I/IHPR/[protected]/01/000
AL Number :[protected]

We have ICICI Prudential health insurance for the last 1.5 years. On 10th June my wife was admitted to KMC in Mangalore for Knee paid due to bacterial infections (This disease is termed as "REACTIVE ARTHARITIS"). Please note that this is not the general artharitis that come at old age. The hospital...
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A
Ady_30
from Gorakhpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motor Insurance Claim - ICICI Lombard Team not honouring their commitment

Address:121006
Website:www.icicilombard.com

ICICI Lombard is not honoring the policy features and due to which I had to pay the damage charges. I have been repeatedly asking for the proof which customer care team does not bother to share. Even though there Complaint Escalation matrix (as published on Net) does not respond, it mutely let customer care team do their job, pathetic state of affairs at ICICI Lombard team...
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S
Samuel Selvamony
from Delhi, Delhi
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Refused to give Insurance Policy

Address:New Delhi, Delhi, 110045
Website:www.icicilombard.com

Sir / madam,

I have purchased a travel policy along with my flight ticket booking from Delhi to Patna to Delhi for 10th & 14th July 2017. Even though the amount was deducted, the policy did not come to me till date. Regarding the same I had called the customer care service thrice and almost every time my call was put on hold for at least 20 mts but nothing was sorted out till date. The last customer care executive told me...
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A
Ajay Jain1
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Rejection my actual claim

Address:New Delhi, Delhi, 91
Website:Www.icicilombard.com

I have KUV 1OO K2
Registration No. is DL7CT9263
And insured with your extreme empire known as ICICI Lombar Policy No. is 3001/[protected]/01/000, My vehicle get Accident[protected] at 8.00 am. At N.H. 24 Hapur Road I went to SHIVA automobile that is situated in B-7, Industrial Area, Meerut Road for my Insurance claim After survey of my car By Mr. Rajeev Gautam give me claim for that Accident for front and back side. He reject...
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G
Gajendran.M
from Coimbatore, Tamil Nadu
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Rejection of major medical illness claim

Address:Chennai, Tamil Nadu
Website:www.icicilombard.com

My claim No GEN[protected] against my health insurance policy No-4080/PNB-GSM/88351596/00/000 has been rejected by ICICI LOMBORD due to the reason of non disclosure of pre-existing diseases DM & HTN. But at the time of booking policy no one enquired about my existing diseases and explained anything nor carried out medical examination to me. Before issuing such a major policy their responsibilities is to check all those things thoroughly whether...
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J
jigargmehta
from Ahmedabad, Gujarat
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Honda activa 2 wheeler accident claim complaint

Address:Ahmedabad, Gujarat, 38007
Website:www,thitacontrol.com

My honda activa has accident with aterno in parkig due to high race while starting and put down to the floor. There was as damage on headlight and its upper side plastic body, scraches
On body of front wheel and left back side body supress.
Surveyer only pass headlight and plastic body.
So, i request you to cover full damages as its single time accident claim.
Thanks...
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M
Maneesh2212
from Mumbai, Maharashtra
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Health insurance policy

Address:Mumbai City, Maharashtra, 400064
Website:www.icicilombard.com

My name is maneesh kumar age 24,
Date of birth 12/01/92
Icici lombard employee have made a call yesterday i. E. On 12th june 2018 at 6:07 seconds explaining me a policy of health insurance worth rs 8000+
They explained me the policy and after that they told me that a verification team will call me asking me about my address phone no. Date of birth and card no. So that they can convert the amount of the policy to 440...
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S
spbhandari
from Mumbai, Maharashtra
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Travel insurance

Address:Mumbai City, Maharashtra, 400057
Website:Icicilombard.com

I have taken overseas travel policy from icicilombard Lombard for 4 family members. Their online team sent me 4 different payment link for which I made 4 different payment through my netbanking facility. But these people issued me only two policies. When I omplained they forced me to pay premium again saying techical error and later on I came to know that they issued me policies against all the payments instead of refunding the first payment....
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S
seethisekhar
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Insurance not debit

Address:Mahbubnagar, Andhra Pradesh, 509216

My name is seeethi reddi sekhar reddy my vehicle claim no MOTO 6374507 this process ruining from 3 months police is claimed but not debit amount i had follow up related persons (jaka upendra phone no: [protected]) but this person told me about this process will be take more days and not properly respond, please kindly request recived and justice me to be debit my amount...
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S
sanjeev1508
from Noida, Uttar Pradesh
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Insurance claim

Address:201010

Respected Sir/Madam,

I Sanjeev Gupta ( Advocate) have a taken insurance from ICICI Lombard for m car No. DL-13C-6154 and in the last four years, there is no claim, last sunday, front side of my car hit and my car is damage and I have given my car at Renault Noida Sector-63 and my claim No. is MOT06638116 and till date ( 30/05/2017), there is no response from company....
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S
supreet.rawal
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Vehicle insurance claim

Address:New Delhi, Delhi, 110044

I am writing this complaint with regards to my car insurance claim. I met with an accident at Lucknow highway on 12th March 2017 for repairing and insurance purpose i dropped my car at Megha auto dealers (I) pvt ltd. The insurer inspected my car within few days and i was told that the insurance will be claimed within 45 days. But its been 70 days passed and so far i didn't get any response from the insurance company. I have been doing regular...
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S
spruthi
from Hyderabad, Telangana
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Cancel request number 18042017387

Address:Hyderabad, Andhra Pradesh, 500032
Website:ICICI lombard loan insurances

I have raised a request to cancel my loan policy, daily i am calling them and they are telling they are updating the documents but i didn't receive any response.
As there is a name mismatch with cancelled cheque and the policy name.I have submitted all the documents PAN card, Passport, Neft Form, Cancelled cheque and Self decleration letter.Can you please let me know when can i get the refund.This is high time of waiting with the services...
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Dear sir/madam
In reference of above claim no have say that i am extremely sorry after approval form insurance company. There is no meaning by according to cause of accident given by approval of insurance when ever there is a genuine complain.
So i there for request you please re-consideration and approval to re survey from higher authority and new team because i am being to harsh.

Thanks & regards yoursbr...
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S
Shawn Sumi
from Chittaurgarh, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong policy sold

Address:Mumbai City, Maharashtra
Website:icicilombard.com

I am not happy with support team and Sales team, Its finally very poor experience with ICICI Lombard Team. Let me briefly explain your poor service.

1) Date 10 - April- 2017 Your Executive team called me and offer me Car insurance. As I have car hypothesized by ICICI Bank ltd so I thought they have all my car details that's why ICICI Sales Team calling me, even they know my policy will expire with in 4 days.. So I trust her...
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J
Joseph Ruben
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My car insurance - change of name

Address:560084

How many months to you require to change my name in my car insurance?

- i raised the request in the month november last yr i, e 2016
- the are continues emails on that to you guys.
- my car met with accident in the month of dec 2016.
- called the customer care on the same day spoke to 4 of your executive on call. Brilliantly all 4 gave me different answers for the same question.
- i could not use...
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K.V.SREE REKHA
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Policy nos.4333i/XOL/89266527/00/000 and 4333i/XOL/89266524/00/000.

Address:600101
Website:about icici lombard insurance.

Sir/madam,

With respect to the above mentioned subject (Reg.: renewal and reduction in renewal term from 3 years to 2 years for policy nos.4333i/xol/89266527/00/000 and 4333i/xol/89266524/00/000.), i would like to inform you that i hae received the renewal letter from you dt. Feb.02.2017 for both the above policies and the last date for renewal / expiry date is mentioned as april 9 2017.

But i was really shocked...
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I
indersingh1989
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding claim

Address:New Delhi, Delhi, 110018
Website:icici lombard insurance

My name is inderjeet singh... I registered a accidental claim 2 month ago.. What is the progress no one tell me.. Who handle my case his name is jasmeet bagga i try to call him many times but he is not picking my phone... This is the way to treat a customer..

My claim number is mot 06465548.

I also registered a complaint on ur toll free number last week but no

Response till???

I...
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C
chaturvedi.shailendra
from Sitapur, Uttar Pradesh
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INsurance not paid two wheeler

Address:230001

Respect sir,
We have bike and stolen afetr that insurance say that i am not paid your insurance money because yr FIR not register in within 24 hour.

Regards,
shailendra
[protected]
Respect sir,
I would like to say that i have no idea about that online intimate to you so i have delay to inform you.
Second thing is that i have given information to police but he said that please se 4-7...
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J
Jatin Attri
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici lombard claim approved partially and pathetic services from claim department

Address:New Delhi, Delhi, 110039

Hi, I am ICICI Lombard Motor insurance zero depreciation policy holder for my new four wheeler. On 30 April, 2017 my car met with an accident and I have register the claim for the same and the claim No. MO06582092.
I told that my car is majorly hit from the front and somehow touched from back also. The inspection has done by Mr. Yogender Rawat and he has approved only half of my damage. He said he will not approve the back bumper damage...
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