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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
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9872
Unresolved
6841
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Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 350

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P
Pankaj Kawatra
from Unnao, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill against complaint

Address:124001

Dear sir/mam
My self himanshu and my idea postpaid bill no. Is "[protected]". I realy disappoint for the idea bill genration. My last bill amout is 1040rupess but my mounthly rental plan is 499 unlimited calls and 3gb data every mounth. But 2nd time my bill is high and this mounth my bill is 1256 rupess how can is possible because i my mostly uses is only for calls and i cant sing k. B use in internet so why every mounth idea co. Include...
+1 photos
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B
BIJOY KUMAR PRADHAN
from Mundi, Madhya Pradesh
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Sim card temporary hold due to non submission of documents

Address:496001
Website:Ideacellulsr

My mobile no. Is [protected] i am bijoy kumar pradhan. I am using this no. From last 10 years, but last month i submitted all document with photo in your idea customer care center in asharam communication, raigarh, chhattishgarh, but customercare replied the no. Is temporary hold due to not submission of documents customercare centre not responding my query....
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N
nashbanc
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non replacement of lost sim

Address:Chennai, Tamil Nadu, 600005

I have been an idea gujarat customer for over 2 years now. I moved to chennai (Tn) some months back. I lost my sim a week back in chennai. I went to the nearest idea care at “reborn communications, no.244 triplicane high road, triplicane, chennai 600005” to get a new sim. I was informed since i am gujarat idea customer, i cannot be issued a new sim.

Next i called customer care for their support. I was suggested to go to...
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M
MAUSAM Ali
from Allahabad, Uttar Pradesh
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My idea no. Activate now

Website:www.idea.com

My idea no.activate now...
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S
Sujitsingh P Pawar
from Roha, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My no. was barred without any reason.

Address:411033
Website:www.ideacellular.com

Hi i sujit pawar from pune. I was raising complaint against idea celluler because of his wroust service and bad customer care assist. Without any resione my no. Was barred from last 15 days. And i called him lot of time but still not get any solution but my no. Is barred still now. I was in truble becuse this no is give my office and bank as well so i request to you please get necessary action againt idea cellular for customer harrasment....
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N
Nitul Kumar Barman
from Barpeta Road, Assam
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Fraud txn

Address:Kamrup Metropolitan, Assam, 781008

On 22April 2017 a fraud call comes to me regading cash back for my SBI Creadit card against rewards point. They intalegenty able to shear my card no and opt. Txn id are 066224 Rs.4998 and 066325 Rs 4998. Kidly cancell this txn and refund the amount to cc....
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V
Virendra d
from Mahbubnagar, Telangana
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Quality of Service

Address:Mumbai City, Maharashtra, 400093
Website:idea cellular

Hi
Warm greetings
Really I find it very abhorring to write every alternate day.
Presently I am on roaming.
Though in spite of having full network @my residence.
I am unable to communicate with Docomo number [protected].
When tried with airtel number getting instantly connected.
Kindly help with situation before i hit social site.
If number barred release immediately.
Regards...
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sanjaymohanty29
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About bill rental

Address:Mumbai City, Maharashtra
Website:care.ideacellular.com

My bill plan was ultimate 499 on 23-03-17
I talked with customer care executive regarding the data and they change my plan to untimate corp 499 on date 25-03-17.
Again i confirm from the executive would i be charged excess amount due to change of plan and he replied me that "no" only the plan is changed and your free sms in previous plan will not be provided and extra 2gb data will be provided.
But in my bill they added...
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A
Ankit Gujrathi
from Pune, Maharashtra
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Only 5 to 10 kbps speed on Idea 3G

Address:Nashik, Maharashtra, 422003

I have recharge Rs. 347 (unlimited calling and 1 GB data per day for 28 days) but I am getting only 5-10 kbps speed not able to surf the sites also. I am regretting to do this recharge as idea is fooling the people but giving this downloading speed. The speed is good at night after 12am but its of no use and the speed is worse in the evening.I expect idea people should solve my problem with this forum....
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Vijay Kumbhani
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network fluctuation

Address:Ranga Reddy, Andhra Pradesh, 500049

Hi,

I am vijay kumbhani.

My mobile number:[protected]

I have faced network fluctuation issue at
1. Mindspace, hitech city, hyderabad.
2. Hdfc bank, miyapur, hyderabad

I have tested below cases.

1. I have changed the vodafone sim card to my mobile. It is working fine.
2. I have bought new idea sim card (National mnp) recently.

I had...
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A
ankitdwivedi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea cellular - replacement postpaid sim card not activated

Address:560064

I lost my sim card on Saturday 22 April 2017, My Idea postpaid no. is [protected]. I went to the idea store at cunningham road, 6PM was the time and got a replacement with assurance that it will get activated within 4 hrs anyhow. With that assurance I came back from Idea office. It has been more than 18 hrs my sim card is not been activated. When i called customer care regarding this issue there response is The request is not yet processed...
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K
Karthik Thangam
from Tiruvannamalai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation of Idea prepaid no - 7350085062

Address:411033

I converted my idea postpaid no [protected] to prepaid. I got the signal after 7 days. I am trying to call 59059 to activation. Every time the call kept hold for 1 hr 25sec than it get disconnected. Last 4 days i am trying, same this happening. This is the worst process to activate the no.
Please activate the no as soon as possible.
My alternative no [protected].

Thanks
Karthik....
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P
Pio Peter D'Souza
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible customer care

Address:403517

I need to change my sim pin.
Called up thrice. The executives place the call on hold, transfer, disconnect, misguide, transfer to paid queues, are not articulate, and do not solve the problem. Idea sucks. Bloody thieves.
All it requires is the executive to ask for my sim and phone number and address details and provide me post confirmation of the information that i provide....
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J
jeet11
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea - retention team rejected port request without my concern.

Address:Indore, Madhya Pradesh, 452010

Hello There,

I am IDEA subscriber in MP-CG circle. I wanted to port my IDEA number [protected] to Airtel. I received a call from retention team. They offered me some plans in order to retain me but I didn't show any interest as my decision was firm. I clearly told that I want to port out and I am not interested in any of their offerings. Even though the retention team rejected my port out request. Call recordings can be verified....
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9
918140914500
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About mms

Address:Rajkot, Gujarat

I have been received a mms. There is instruction that please go the the http;//www.ideacellular.com/webmms and then type ur username & password. But still i am searching where is it. I am dosent found above mentioned web site, instead of this http://115.69.159.205:8080/webgui/. When i was trying to log in there has been an error, showing login id or password is wrong. What to do.? This has been to much irritated....
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V
Vivek.9
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to activate number

Address:110092

I received a call to port my airtel number to idea & i decided to do that.
But now my airtel number is deactivated and idea number is not getting activated which is really annoying.
I am not able to dial 59059.

It is really frustrating to see such behaviour in highly competitive era.
Idea employees are too uneducated to understand nature of complaint...
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K
komal dhami
from Gurgaon, Haryana
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Call Details my no 7467831141

Address:Pithoragarh, Uttarakhand, 262501

Dear Sir, Mam,

My no [protected] i want my incoming and outgoing call details send my email id [protected]@gmail.com.

Regards
Komal Singh...
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H
Hitendra Talaviya
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Applied charges when postpaid to prepaid idea

Address:395010

I have changed the plan post paid to prepaid and idea gave me 475 rs extra charges with the name of "Charges on Data Pack Pro-ration" what is this and i never bare this charges without any use so please weaver it wither i am not going to pay any bill whatever you want to disconnect the sim card if you want to do it. because without any uses i am not going to bare this huge charge do you know how middle class family earning 500 rs in day.br...
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K
kr1221
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud transaction on my SBI credit card.

Address:Mumbai City, Maharashtra, 400030
Website:www.ideamoney.in

Hi,

I am from Bangalore. I have received a call from mobile number ([protected]) regarding credit card bonus point expired.

"Caller was a lady and said she is calling from SBI Credit card department".
She requested to verify card details, even I denied to provide details. But she said I am not asking about your pin number. If i need to do fraud I can do big amount. Coincidence was my bonus point was matching...
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D
diwakar270184
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount reverse on my number

Address:Thane, Maharashtra, 401303

Dear Customer Support Team
My name is Kalpesh Bhoir and my idea number is [protected]. Today I went one shop retailer for recharge of data offer 749 for six month.
Bymistake it was recharge on another number [protected], and I lost 749 /- then I again recharge 247 data offer due to emergency.

When I enquire about that person, the mobile is very cheapest, he is mobile using only for incoming and outgoing no Data...
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