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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

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1800 270 0000
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475
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+91 95 9400 4000
752
371
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+91 79 2323 2251

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Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 351

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S
sunny sangwan
from Basti, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding poor services

Address:Sonipat, Haryana, 131001
Website:[email protected]

Dear,

I have facing very problem to take reading your poor services of your idea services care center of old d. C road in sonipat haryana (131001). Dear i have taken 4 postpaid idea numbers by last 4-5 years. Those no :-
1- [protected]
2.- [protected]
3.- [protected]
4.- [protected]

Ir, when any time to go to your services center care they can, t talk properly they always misbehave to...
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A
ArijitDatta
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Using slang and threat by customer care representatives

Address:Kolkata, West Bengal, 711104

Date of incident: 21.04.17 and 08.02.17
Client number: [protected]
Description of the incident: I have a number of Idea ([protected]). I have not make any calls/SMS and received any calls from that number for last four to five months. Two months back on 08.02.17 i received an email of final demand letter for overdue amount and received numerous calls from idea representatives. on 11.02.17 i received a call from a customer care...
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S
Sudarshanss
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Plan change- postpaid to prepaid

Address:411039
Website:www.ideacellular.com

Hello sir,
I am Sudarshan Shinde using Idea postpaid no. [protected], Email Id- [protected]@yahoo.com.
I want to change my plan to prepaid.
for the same I visited 'Airlive Communication', Nehrunagar, Pune on 28th March, they told me to come after billing cycle i.e. after 5th April, I went there on 8th April, again they answered they have achieved their target and they won't process my request.
On 17th April 2017...
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S
Sahil2185
from Hisar, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Re activation of idea number

Address:Agra, Uttar Pradesh, 125050

I using this idea number from Feb 2017.
I is permanently disconnected from idea on 13 April 2017 due to non payment of outstanding dues of rs 322.
I have paid all payment on 13 April 2017 and it was updated by vodafone on 17 april 2017.due to non updation by vodafone idea has permanently disconnect my phone number.i have contacted idea they told me to contact vodafone and vodafone told me to coordinate with idea.as there is...
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L
Lalit Acharya
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Post to pre, number still inactive

Address:Ahmedabad, Gujarat, 382405
Website:Idea cellular

Pathetic service with pathetic and unethical customer service, lots of lies, I have applied my number from post to prepaid migration they told me that they will proceed number will be disconnected after 48 hrs but it's was disconnected within 24 hrs n will restart prepaid within 24 hrs but after 48 hrs my number still not activated and during procedure and completion of formalities they have asked me to give 100 Rs for prepay recharge, I...
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N
nim nim
from Channapatna, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer care

Address:Krishna, Andhra Pradesh, 520008
Website:Idea cellular

I am using idea post paid services since many months and i want to change it to prepaid for which i have approached your idea outlet in vijaywada pinnamaneni branch and the service provided there is very bad. They dont provide any information and send us back with out any details and one of the provider named a. Rajitha had also used bad language against us. This was really unprofessional and i strongly believe your company is against such...
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A
ahmedsameer526
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hyderabad idea team trying to cheat the customers - beware!!!

Address:500095

Hello,

I was offered Rs. 349 (unlimited local, STD, Roaming, daily 100 SMS & 1GB 4g data daily) including taxes tariff by one of your tele caller if I take more connections. After 30mnts of call I was convinced to take connections. I was initially ready to port 6 connection and in another Next Week 10 connection for same plan.

But, today evening when one of your executive came to collect the documents I demanded...
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C
Chinmaya_kumar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Merchant - webmoney, credit card fraud - please block transaction immediately and process refund

Address:Mumbai City, Maharashtra

Dear sir,

Request to refund my money back to my card, please do the needful.

Through sbi simply click credit card (Starts with 5172 and ends with 5942) and merchant - ideamoney

I got a fraud call around 1.30 pm today as calling on behalf of sbi bank credit for verification to redeem my credit card points and they

He already had details of my card and cvv number which they wanted...
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M
munkeshpandey
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim not activated for Mob no. 8750311049

Address:Ghaziabad, Uttar Pradesh, 201005

I have baught a new sim for mob. No. [protected] on 15.04.2017 but still it is not activated. I called to customer care but i did not get any help & support. Please arrange the activation to my sim.

In mobile it shows sim registeration failled. I also went to shop keeper where i purchased this sim but he is also ignoring.

Munkesh kumar pandey
My mob. No. Is [protected]
Address - flat - b-1/7 dlf ghazibadbr...
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V
vikrantpawar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Untold expenses, deceiving customers, horrendous service

Address:Pune, Maharashtra, 410507
Website:www.ideacellular.com

I am a customer of Idea since last 5 years.
I was using the !399 plan.
On 15th March, I received a call from Idea about new plan of 499.
It was an automated call, it explained about the plan & asked, if need to activate the plan, press 1. I did.
Now the bill is generated and I am charged extra Rs.2230 on proration basis.
My Mob no - [protected]
Horrendous service by idea...
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D
dhmu
from Pune, Maharashtra
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I have required outgoing & incoming call data

Address:400066

My number is [protected]
Please give me my call details
I need my idea call detail for last 1 day please send to my mail id all in comming and outgoing telephone number also need. my e-mail id - [protected]@gmail.com...
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S
Srujan Jadav
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid bill pay on wrong number - No response from IDEA

Address:382443
Website:ideacellular.com

Dear Team,
I have pay my mobile number postpaid bill by PayTm.

I have mistakenly Bill Payment Of Idea Mobile [protected] instead of [protected].

Now i want return or refund. Then what is process?

reference number - GJ[protected]

Amount- 600 Rs.

I already Contact to IDEA within 48 Hours but they told me visit nearest IDEA STORE... I went there then they told...
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jsmenquired007
from Bahadurgarh, Haryana
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Mydala pack

Address:Jhajjar, Haryana, 124507

I have been charged ₹29 for using my dala pack. But i don't know what the hell is my dala pack. I was not satisfied by customer support. They replied that i have been charged for downloading a paid content.
I have been charged many a times for no reason.
Worst service provider i ever used....
+1 photos
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K
krn
from Mumbai, Maharashtra
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Mobile balance deducted

Address:Nashik, Maharashtra, 422009

In last two days my mobile balance deducted twice rs.5/-, rs.35/- against vas activation which is not activated by me. I did call to customer care for deducted balance, but they have ready answer for that the activation some by my mobile only, but i am confident about, that was not done by me or my mobile, i want to recover my balance as it is....
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V
vansh.parth
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Untold expenses

Address:144004

20 days ago i got a call from ago idea cellular ltd. co. In which i was offered a new plan, after that call i visited the idea office nearby me ( Ashwani telecom, Sodal chowk, Jalandhar) their i changed my plan. After 10 day i got my mob. Monthly bill. In which i found a prorational changes 1992/- w/o any information.
Now nobody neither idea co. Nor their dealer Ashwani telecom (sodal chowk, Jalandhar) answering me properly.
Pls...
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S
Sakshi Lale
from Pune, Maharashtra
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Calls directly get ended

Address:Pune, Maharashtra
Website:customercomplaints.in

I m a user of idea cellular service. I m facing a problem of sim card since 4-5 days. As i recharfend my prepaid sim by 347/-. But it couldn't make calls from idea even it couldn't try ti connect.
It simply ended. Whenever i try to make call to someone i dial the no and call from idea but it directly get ended.
It shouldn't dial properly the no provided
I am requesting to you that please give me a solution and solve...
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C
chinmaypaul
from Kolkata, West Bengal
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I using idea sim card no. 9378063050 call history

I using idea sim card no. [protected], please I want date 06/03/2017 incoming, outgoing and missed call details in my email Id.[protected]@gmail.com...
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R
ranjan.amit
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not deactivating my broadband account

Address:411033
Website:www.ideacellular.com/broadband

I had already raised my request to deactivate by account form[protected]. All formalities regarding that is already done and ticket is closed. Then Why you are always sending me BILLS.

All my bills are already paid but after repetitive call to your Customer Care, they are not deactivating my account.

Kindly Check my Tickets for your confirmation. If you will continue with these behavior then I am sure that I...
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M
Madhu Krishna 93
from Rajahmundry, Andhra Pradesh
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Sim deactivated and allocated to other person

Address:533103

I have an idea [protected] number Chennai..5 months back I shifted to AP.I use idea sim for internet sometimes..all my bank accs, paytm and other apps &work related whatever I do they links to my idea number..recently they blocked my number and so iam not able to receive OTP for bank transactions. called to customer care and they said allotted to other person and simple sorry..
I want my idea number back ..I don't want to change...
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P
Purnima Reddy
from Chennai, Tamil Nadu
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Threatening call from Delhi court

Address:Chennai, Tamil Nadu, 600041
Website:Idea

Hi. I had purchased an idea sim from chennai trade centre on may 27 2016 as i was in urgent need of a hotspot. I purchased the idea dongle for 2200 rs also. They said they would activate it by 29th may. But they did not activate till the 14th of june. On the 14th of june i received a message saying the idea connection is active. By then i had called customer care many times to activate it. They failed. So in the mean while i purchased an...
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