Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Sir/madam,
Recently, i have done 3 transactions on 15 august and 2 transactions on 16 august through mvisa on irctc website. These all transactions were unsuccessful, but till now i didn’t get back any refund.
I did email and talked to the customer care but they were not taking any action about my issues.

My ticket id [irctc #6540479]

My irctc username - shubh_0901

Contact no.-...

I booked a ticket of 12810 / hwh mumbai mail of[protected] my train was cancelled but the refund was not credited in my account.
My pnr no = [protected]
My transacetion id is= [protected]
My ticket cancellation transaction id is= [protected]
Please help regarding this.

I will provide the screenshot of my ticket for proof please find the attachments and get my problem resolved...

I had tried to book tatkal ticket from lucknow to dehradun on the date -07/09/2017, through irctc application but money got deducted from my bank account but my ticket didn't booked and after completion of 3-4 days i didn't get refund, my transaction id is -[protected]
Transaction amount -415
Transaction was done through internet banking.
Please help me to grant my money as soon as possible....

I have not yet received the refund of two failed transactions on 8 sept

An amount of rs 4035.0 deducted against irctc txn id [protected] on 08-sep-2017 will be refunded as your ticket could not be booked / service not rendered
An amount of rs 4035.0 deducted against irctc txn id [protected] on 08-sep-2017 will be refunded as your ticket could not be booked / service not rendered....

I was about book my 2 train tickets from BPL to VSG on 2nd September 2017...which made me to pay 1250/- ...I did my transaction through payumoney portal ...and money had debited from my bank but neither i got my ticket...nor my refund money...transaction I'd for payumoney :-[protected]...please help me by making my refund back to my bank account...

Thank you,
Y.Satish
Email:[protected]@gmail.com...

Pnr : [protected]
Transaction id : [protected]
Train no. : 12167 (Ltt bsb sup exp)
From : et
To : bsb
Date of journey : 01/09/2016
The above mentioned train was cancelled. I received a message about the cancellation. Although the refund for cancelled trains are now automatic (Given in rules) i haven't received any refund till today[protected].
Kindly grant the refund as it is causing me...

We have booked ticked in tain no.12381 poorva exp. From mughal sarai to new delhi date 10/09/2017.
But yesterday dt.9/9/2017 got a massage from irsmsa that this train has been cancelled due to circumstances inconvenience caused to psgns is deeply regretted.
After got this massage we was very up set because of our urgent meting held on delhi 11/09/2017. When i go to check train status got it lot of train are cancelled so that...

Dear sir,
I booked my train ticket on 29th aug for journey from dehradun to haldwani. My first ticket got booked under pnr: [protected] but immediately after my booking i received another message that my ticket got cancelled and your money will be refunded. So, i booked my another ticket (Pnr: but yesterday during my journey i found two tickets were booked under my name. Therefore i request you to please look into this problem asap....

I have booked a ticket from puducherry to mahe due to personal reasons i have cancelled the ticket on[protected]. The ticket has been cancelled successfully, and in the cancelled ticket option it is showing (Still) "sent for refund" but amount still not refunded back to the account. I have tried to contact the irctc customer care number[protected] they have told me to send an mail with the details. I have sent it long back, but could...

Today only when decided to have ticket in 3ac in the train no 22605, and could see tickets were available, we opted for two lower birth as i am 67 and my wife is 64. After confirming from your page i decied to go for payment. Our journey is from cuttuack to brahmapur odisha. After the payment is completed i was massaged to my mobile phone. After seeing the massage i was surprised that one is b1 32 and another rlwl10. If i cancel now i shall...

I have claimed thetdr against pnr number [protected] for reason train diverted and train not touching boarding station., reference no for this is :[protected].

Due to the accident at kanpur etawah route, my train poorva express got diverted from mughal sarai and did not reached allahabad junction.

Although my ticket got confirmed.

Please find below the ticket details:
Ticket detailsbr...

I have done a transaction on irctc on 21st july which got failed and transaction amount deducted.

Transaction id [protected]

I have wrote many mails and received the same reply 2-3 times that it is transferred to concern department.
I have also called customer care but executive dropped the call.

It has been more than a month but i have not received refund.

Please do the...

Sir, i vijaya kumar v has booked 2nd a/c ticket through an agent saarthi, agent name manoj kumar, 35 /459 trilokpuri east, delhi on 27 aug 2017. Journey date was 26 aug 2017. Later on i came to know that the train no 16787/ten jammu has been partially cancelled between tirupati and svdk on 25/8/2017 thereby i have denied for boarding the train on 26 aug 2017 at 9.30 am due to partial cancellation of train 16787/ten jammu. Till date i have...

Two days before i was booking tickets through irctc website for which payment has been deducted from my account but i got no ticket confirmation and in booking status its showing payment requested. Yesterday i got a message that i will get a refund yesterday itself and same date for refund is been showed in the website also. But i haven't receive my money yet.

From two days i have been trying to contact the authorized person...

Hi,

It's been almost 3 months now since i filed the tdr against pnr number [protected] for reason train diverted and train not touching destination station and the reference number is [protected]. The status has changed to cr registered and that too only when i sent a mail on july 13th, 2017 regarding this issue. I have to write a mail every time so that the process is moved forward. If the railway department can't release...

Hello IRCTC,
I cancelled one ticket booked on 1st Sep 2017 for PNR no.[protected] . After I cancel this ticket I didn't get any money refund back to my bank account . My ticket cancellation ID is given on the below attached photo. Please kindly see the below issue and resolve it as early as possible.

Thank you
Amit Kumar pradhan...

Sir, i have filed tdr for ticket with pnr [protected] on 31 08 2017 at 6.58 pm.
The train departed the station after 11 o clock on that day. The passenger not traveled in that train. But irctc denied the refund stating that the tdr filed after prescribed time. As per the railways refund rule (Amendment dated 6 11 2015 rule 13 sub clause (Ii) full refund will given when train late more than 3 hours) please verify the matter and please...

I had cancelled the ticket on[protected]. And amount of 280 has to be credited to my account. But after 6 days also it is not done.in the website it is showing refunded on[protected] and bank name as payumpp. Details as below,,

Transaction id - [protected]
Refund id - [protected]

Please look into the matter...

I booked tatkal ticket of duronto ngp mumbai 12290 express pnr [protected] on 5th september. However i recieved a message from irsmsa stating that duronto express is cancelled. Therefore, i booked another tatkal ticket on 6th september of vidarbha express to travel from nagpur to mumbai.
But then i received a message that duronto express has been restored and will run 2.45 hours late than scheduled time.
Now i had 2 tatkal...

Hi, i am debanjan mukherjee.
I have create an new irctc account. My username (Dm_1234567).
Your site ask the mobile verification and the email verification.
I already get the mobile verification otp by a sms. But, i can't get the email verification otp.
Plz send the email verification otp in my mail ([protected]@gmail.com) urgently or suggest an another way for solve this problem...