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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 2, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 221

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M
Mahesh Kanse
from Pune, Maharashtra
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I forgot my irctc login id and password

Sir, i forget my login id and password, kindly help the recovery of irctc login id and password. My email address is [protected]@gmail.com.
I'll not use my acct. So long time,
But right now irctc acct. Is very important for me
So please let know me my this irctc email id s user id and password
Please kindely solve my problem and recover.
You are the best...
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सर्वज्ञ श्रीवास्तव
from Meerut, Uttar Pradesh
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food and helpline number

Address:Allahabad, Uttar Pradesh

Respected sir,

I have traveled from allahabad to tundla in sangam express on[protected]. I checked in to ald junction at 5:30. I went to neelam food plaza at platform number 1. There i had ordered 1 plate chola bathura and 1 plate idly. I paid them 160 rupees. But the person on the cash counter refuse to take 100 rs note. The reason he provided me that bank will not accept the note. I talked the manager of the food plaza then...
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V
Vidyasagar Verma
from Mavelikara, Kerala
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email id cheng

Address:Kushinagar, Uttar Pradesh, 274402
Website:Email.com

Name, vidyasagar verma my ritct id sagar9982 mo. No. [protected] my email id wrong (Increkt) old id [protected]@gamil.com my orignal (Carekt) id is sagarverma1515gamil.com plesh cheng my email id (My last email varefiketian no my ritct not open my ritct mo. No [protected] masesh plesh...
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R
rizwan0353
from Satrikh, Uttar Pradesh
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irctc refund cancelled ticket money

Address:New Delhi, Delhi, 110096

I have booked two tickets on 10th Aug, 2017 and canceled 1 ticket on 21st AUg, 2017 then immediately i got a mail from IRCTC that they will credit my amount directly to my bank account, But its not yet done and i am still waiting for their reply.
Please let me know how many days IRCTC will take to credit my amount.

PNR NUMBER [protected]
Cancellation Id No.- [protected]

Thanks
Rizwan...
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D
Dhyan Singh Sirani
from Noida, Uttar Pradesh
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ticket not booked through e ticketing and refund not made

Address:244713
Website:IRCTC

Sir, i have booked my ticket through irctc next generation online website on 29 aug 2017 between 2040 to 2100 hours twice, once through sbi internet banking and another by using my sbi debit card through my irctc user id dhyani205. Rs 3885 and rs 3967 have been debited from my sbi account through internet banking and debit card respectively. Message received from irctc is quote an amount of rs 3885.0 deducted against irctc txn id [protected]...
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R
from Lucknow, Uttar Pradesh
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"'''delete pan card '''''

Address:Jaunpur, Uttar Pradesh, 222148

Dear Sir/Madam
This is to inform you that I want to delete and deactivate my pan card details or irctc e-Wallet account from my IRCTC personal user account.

Self declaration:-
I Roshan Lal Chauhan My irctc personal user id :- c2535. I want to delete and deactivate My IRCTC E-Wallet account and want to get my PAN card AWEPC0758M released from IRCTC.
I also declared that I will never claim any refund and...
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R
from Lucknow, Uttar Pradesh
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"'''delete pan card '''''

Address:Jaunpur, Uttar Pradesh, 222148

Dear Sir/Madam
This is to inform you that I want to delete and deactivate my pan card details or irctc e-Wallet account from my IRCTC personal user account.

Self declaration:-
I Roshan Lal Chauhan My irctc personal user id :- c2535. I want to delete and deactivate My IRCTC E-Wallet account and want to get my PAN card AWEPC0758M released from IRCTC.
I also declared that I will never claim any refund and...
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A
amitkumar pradhan
from Bareilly, Uttar Pradesh
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payment settled but ticket not booked

Address:Bangalore, Karnataka, 560037
Website:IRCTC

Hello irctc, i am amit kumar pradhan a irctc user tried to book a ticket. I booked one ticket first time it's not booked irctc website showed but payment initiated from bank. But the ticket not booked. Transaction id is [protected]. So i booked another ticket i got the pnr no. Can you please help me for refund first amount initiated for rs 2425.00....
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S
S.P PORWAL
from Pune, Maharashtra
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train coach was missing

Udz kurj exp / 19666
Pnr no. [protected]
Coach - s09/10 and s09/16

I was travelling with my wife on 06/08/2017, from agc to mba, and we had confirmed tickets with the above mentioned seat and coach number. However, upon reaching at the station the train udz kurj exp / 19666 did not have a coach s09 in it. Even after confirmed tickets we could not travel, due to the missing coach. This is a unacceptable situation,...
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H
h ndora
from Hyderabad, Telangana
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nuisance

One guy is giving warning to passanger.. That as i will show you in bhubaneswar who i am even he doesnt have reservation seat.. He trying to occupy his seat in s4 konark express mumbai to bbs on after srikakulam on 28/08/17.. Please rake action immedaitly.. He distrubing entire compartmant by drunk i am co passanger of that person (Drunk)

My seat number 34 s4 11019 train number

Police has come and taken his...
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T
Teja Tej
from Thrissur, Kerala
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rain water comes into coach

Address:524121
Website:Www.irctc.co.in

See how embarrassing moment for indian passengers who travels in train.
We book tickets with money not for free.
There is no facilities in train.
Train roof is leaked and rain water comes through it.
We dint feel like it train we feel like swimming pool.
Train no :-12603 (Chennai to hyderabad)
Pnr no:-[protected]
Name :- teja n, hemasagar p, munisai teja
Seat no:- 50, 51, 56...
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A
Aarushmahar
from Bardoli, Gujarat
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water leaking in compartment

My name is aarush mahar. My pnr is [protected]. Traveling in be1, 43, from mumbai central to new delhi. It is raining in mumbai and nearby areas and rain water is coming inside from windows and ac panel.ac is switched off. I would like to know the full detail of maintenance of coaches. What railway is doing about daily maintenance checks of coaches... My contact detail is [protected] and i would like to hear about this problem from a recognised...
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G
gyanendra dinesh prasad dwivedi
from Mumbai, Maharashtra
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cancellation refund issue

Address:Raigad, Maharashtra, 410206

Transaction id: [protected]
Pnr no [protected]
Train no./name: 11094 / mahanagari exp
Date of journey: 27-jul-2017
Class: third ac (3a)
From: manikpur (Mkp) to: c shivaji mah t (Cstm) boarding: manikpur (Mkp)

Insurance (No of psgn) : 1 insurance company : royal sundaram general insurance

Policy issue date : 26-jul-2017 10:24:05 am travel insurance opt : yes
br...
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R
rohan tendulkar
from Mumbai, Maharashtra
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train schedule adherence

I'm traveling by 14470 pune sawantwadi ganpati special train. It's running late by 5 hours and still hasn't moved from panvel station. I booked my ticket from paytm. When i searched for trains from panvel, it wasn't showing this particular train. So, i had to book it from pune and spend almost ₹90/- extra compared to what it charges from panvel. Worst experience of travelling. Nightmarish....
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P
Pallavi Kumari Gupta
from Noida, Uttar Pradesh
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cancel my confirm rac ticket on journey date

In our country, railway service is in very bad condition. Railway service don't know the "meaning of time" means when the trains desire it starts and when it desires then it arrives. If we travel from train then we should forget that when we will reach because its totally depend on train that how much time it will take?
By the way last time i booked tickets in "saheed express" and tickets was confirm in r. A. C. On journey day, when...
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R
renuka babu t
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cheating of passenger

Address:Kottayam, Kerala
Website:www.irctc.co.in

Sir
I have booked a ticket for the kochuvely express on[protected] from kottayam to palakkad. The train was cancelled on the same day by itself. And rescheduled to[protected]. But we don't want to travell that day. Then i went to the railway station and asked how can i get my refund they told me that they are not resposible for the irctc mistake and there is no connection between irctc and the railway. So i file a tdr in my irctc...
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J
Jayasri G
from Bengaluru, Karnataka
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100000952699885- reservation failed but money is not credited back

Hi team,
I have booked tatkal ticket on thursday 24th aug 2017.
The ticket is not confirmed and amount 426.8 rupees has been deducted from my hdfc account.
I didn't receive my amount back to my account and status of the transaction [protected] is like payment settled in irctc website.
Please help to refund the amount as soon as possible
Thanks & regards,
Jayasri g...
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N
NATHAMUNI SANTOSH KUMAR DATTA
from Vijayawada, Andhra Pradesh
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less refund amount for cancelled ticket

Website:www.irctc.co.in

Dear sir/madam,

I have cancelled a ticket with pnr number as [protected].

During cancellation it was shown that the refund amount is rs. 6325.00

However i have received a refund amount of rs. 5000.00 only on 14.08.2017.

The screenshots of both the cancelled ticket (Indicating the refund amount in it) as well as my account statement (Indicating the actual refund amount i got into...
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B
bhunesh mittal
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do not get refund

Dear irctc team,
I gurleen kaur had booked the train no. 12005 from new delhi to chandigarh for 24th august timing 17:15 (Shatabdi), but due to some intense enviornment out there and because of the train cancelled or not going on the specified destination due to impose of section 144. So being a regular customer i request you to kindly refund the money as this was the genuine reason

Thanks and regard
Gurleen...
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S
Sree_1988
from Mysore, Karnataka
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train got cancelled

Since all the trains from punjab got cancelled, we had no choice to reach new delhi to catch my flight from new delhi to trivandrum on 27-august-2017. Since railway cancelled all the trains we were not able to reach delhi. So we had cancelled the flight ticket which ends up with a huge lose for us. Whom will be answerable now?
Irctc or indigo airlines or go ibibo or indian government?...
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