Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I have booked the Ticket on IRCTC Web site with details PNR No:- [protected] with Train No:- 12701 DOJ:- 7/9/17 From CSTM- HYD, the ticket was confirmed but at the last moment the Ticket was cancelled and i have received the SMS also, till then i have written mail to them and also scan copy attached of cancellation and got the request Cancellation ID:- 6684971
TILL NOW I HAVE NOT GOT MY AMOUNT REFUNDED...

I have been a regular user of your website for my travel bookings, but this time it was a sad experience. I was booking a ticket (Tatkal quota) from santragachi to mangalore on 13 sep. 2017 for 14 sep. 2017. For reservation 2585/- deducted from my account but extra 705/- unnessarylly deducted from my account. Now i am fed up with all these things but no other option left to approach the court of jurisdiction for the solution of my problem....

Respected sir,
I've planed a trip with my family on 1 september 2017 for surat
So i've book ticket from sawai madhopur pur to surat. Online from the site of irctc and i've got rac on that date of 39, 40, 41. The pnr of that is tickets are [protected]. The whole thing was going as per plan. But on travelling day in morning i've got a sms from irctc that train with no 12956 jp superfast has been cancelled and refund will be...

I have booked a ticket from irctc for journey on 27/08/2017 from delhi to booking details are pnr no. [protected] train no. 12484 asr kcbl exp. However, on the morning of 27th august, 2017 i got a msg from railway that the train has been cancelled. According i booked a ticket in another train n perform the journey.in view of the above i filed tdr to get fare refund. Instead of giving refund my claim have been refused stating that "the train...

I booked the seat in train no 14218. To travel from chandigarh to aligarh for rs. 665. But, unfortunately, railways cancelled the train i. E., unchahar express.
It is requested to please return the money into my account as soon as possible.
Transaction id [protected].
Date of journey : 16/09/2017
From chandigarh to aligarh
Pnr no. [protected]...

Hi sir, /mam

I have filed tdr for pnr numer : [protected]. And reason for tdr: train diverted and train not touching boarding station.

I got confirmation email from irctc that. We have receive refund from chief manager/officer. An amount of 3870 will be credited to same account within 2 or 3 days on 08 sept 2017. But i still did not get any refund. I have called my times irctc customer care but every one is talking...

Dear team, i had booked online tickets (Tqwl) and the same was canceled automatically but refunded money after diduction. I want to know if tickets canceled automatically that case why not refunded whole money. 835.00 returned instead of 911.00. Therefore request you kindly guide accordingly
Best regards
Girish chandra pant
Haldwani dist nainital...

I booked two double bed retiring room at bhubaneswar — bbs for 21/09/2017, pnr - [protected]. The first tid : [protected] the second tid : [protected].
The payment has been made and money was deducted from my account. But i could not get the confirmation on my booking.
Hence, i kindly request you to send me the details of my booking on my email id.
Name - aroti mundari
Email id - [protected]@gmail.com...

I hav given wrong email id i want to change my email id for verification.
So please help me out.
My mail id is rahuljain95295 but by mistake i have given [protected]@gmail.com.
So now i want to change my email id to [protected]@gmail.com from [protected]@gmail.com. So i am requsting to help me out and change my email id. Please help me as soon as possible.
Thank you...

I kartik bairwa writing this to inform you that i haven't received any refund for
Ticket cancelled.

Cancellation id [protected]
Pnr [protected]
Bme ghy express (15631)

I booked a train e-ticket through irctc website for 11 sept 2017 on train bme ghy express (15631) 3rd ac, but later i cancelled ticket. And it's showing money will be refund but i didn't received any money in my account.br...

Name - muniappan. P irctc user id - muniapp425 mobile no - [protected] i have mistaken in my irctc registration by entering the wrong email id. Wrong id i have entered is [protected]@gmail.com my original correct id is [protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself...

Dear sir,
Hear by i am going file a complaint against a t t e (He is not told his name or not pinned his name badge on his cote). While i am travelling in hamsafar express train no 22887 from bbs to vskp in b9 seat no 33 i didn’t get bedroll after 2 hours also.in the mean i want to file a complaint against coach attendant. For the same i am requesting to your t t e to give me the complaint book for that he is argue with me and ask...

I had filed tdr against pnr number [protected] for reason "difference of fare as passenger travelled in lower class.", has been received and the reference no for this is :[protected].

I had made booking for second tier but once the chart got prepared my ticket automatically got converted into third tier ac. Technically my balance amount should get refunded automatically but that didn't happened. Then i filed tdr from irctc...

I have booked train tickets three times;
But, tickets could not be done. Got a message that, the amounts will be refunded. But, not yet refunded..!!

Three transactions are as follows;

1) irctc txn id [protected]
2) irctc txn id [protected]
3) irctc txn id [protected]

Kindly do the needful, to refund these amounts. Your prompt action is highly appreciated.
br...

An amount of rs 612.0 deducted against irctc txn id [protected] on 07-sep-2017 has not been refunded as my ticket could not be booked / service not rendered.
Ticket done on 07 september 2017
Debited amount - rs 612

An amount of rs 372.75 deducted against irctc txn id [protected]/326 on 12-sep-2017 has not been refunded as my ticket could not be booked / service not rendered.

Tickets done...

My name is uppalapati hariswamy. I have tried to book tickets for tirumala express from tadelalligudem to tirupati, the payment was done but transaction is failed. I want my money back. So, i hereby request you to refund my money. Please consider my request for refund.

Payment reference id : 70013209/72
Transaction id: [protected]

My contact number : [protected]...

I am traveling from chennai to delhi in rajdhani express on 8 sept 2017. Firstly what i see the food is not good and he provide same dal in the night also. The dal is so pathetic. You take much fare in rajdhani at-least improve the quality of food.
Secondly, after completing the journey all the working staff in the train for eg person provide food, person provide bedroll and sweeper also ask for give some money/ tip. I don't understand...

Hi support team,
I have booked a ticket from pune
To kottayam for kanyakumari express on 18th aug,
2017 and date of journey was 29th aug 2017.
For reason train delayed more than 3 hours and
The passenger has not traveled, i filled the tdr
For the same in irctc against my ticket and the
Status was turned to cr registered, but the
Amount was not refunded yet.
I am not sure what...

I tried to book to two tickets in train no.22150 (Pune-ernakulam super fast express) on 06.09.2017 for 31.12.2017. But the transaction has been failed vide id nos.[protected] & [protected]. Even though the transactions have been failed a sum of rs.1021.24 has been debited into my icici bank account on 06.09.2017. An early action may please be taken to credit the sum into my account under intimation to me....

I have booked ticket using debit card (Icici bank) & paytm gateway, but i did not get my ticket and the money has been deducted from my bank account. It is informed that the money will be refunded. It is showing in site that the full amount is refunded to paytmag. But till now i did not get my money in my bank account. Please suggest how can i get my money back. Already 1 week is over.

An amount of rs 700.0 deducted against...