Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Transaction id: [protected] train no./name: 12628/karnataka exp date of booking: 22-jul-2017
Date of journey: 26-jul-2017 date of boarding: 26-jul-2017 date of arrival: 27-jul-2017
From: daund jn (Dd) to: ksr bengaluru (Sbc) boarding at: daund jn (Dd)
Resv upto: ksr bengaluru (Sbc) quota: general (Gn) class: sleeper class (Sl)
Payment status: payment settled bank name: paytm m reservation status: not booked...

Hi,

This is regarding pnr [protected]. I have cancelled this tickect, but i haven't received the amount so far. It's more than a month. I have already sent my bank statement to [protected]@irctc.co.in.

But unfortunately, there is no positive response from the irctc team. It seems that you are not taking this matter seriously. It should not take this much time to refund money.

Please refund my money asap....

Pnr no. : [protected]
Train no. & name : 11092/pune bhuj exp
Date of journey:[protected]

Cnf/h1/18

Hi,
My name is alson falcao and i boardes the train from vasai road to ahmedabad.
As i entered i found cockroaches on my berth. I brought it to the notice of the tc as well.
Really unhappy with the unclean coach.
My journey was utmost diaster as i had to work in the morning...

Respected sir/mam,
My irctc account has been de-activated without any prior notice. I am a regular user of irctc. Same thing happened about 2 months ago and my account was reactivated after sending a request. I am unable to figure why exactly are these things happening. I am unable to book my tickets on time and it's really frustrating to go on sending mail for account activation every time i book a ticket. Please have a look on this...

I have booked the ticket on 24/7/17 but after booking the amount is deducted from the account and booking had not made...
Details are
Amount deducted: 320/-
Ref no.: [protected]igabrziaz3
Date : 24/07/17

After the deduction, i get msg from bank but not from irctc. I even not sure whether the my amount will be refunded. So i did this complaint. Please let me know that how many days it will take...

I have applied td bearing no 175643 on 27/01/2017 having the pnr no [protected] and related to this i have sent all the necessary documents to chief commercial mangaer (Refunds) south eastern railway kolkata on dated 02/02/2017 and same has been delivered on 06/02/2017.. Still date i have not received any refund as already 5 months passed since then.

The documents are mentioned in below which i have sent..
Original ticket...

I already mailed to etickets many times, but no issue resolution from your side. I had booked three tickets having pnr [protected], which were cancelled because of waiting status as on chart time. T. T. Made a penalty for without ticket because she said your tickets had been cancelled and would be refund in your account. But it's near about 25 days after cancellation, no refund by your side....

Sir ticket bearing pnr no. [protected] has been cancelled on 03-jul-2017 at 06:45:03 am, after receiving train cancellation message on 01.07.17 at 7:02 pm
Also while cancelling the ticket thru irctc train cancellation message was appearing so "reply from u stating"train cancellation tag was not imposed" does not justified my deduction. Kindly refund my rs 308 deducted...

To,
General manager
Indian railway
Delhi

Sir,

The complainant is a indian railway passenger having traveling in gomti express from delhi to etawah on 19/07/2017 and having pnr no.[protected]. It is submitted that during the stoppage of the said train at tundla station the complainant was in need of some food material and hence he asked for a buiskit to a irctc canteen/shop which is situated...

Dating:24/07/17
A2z infraservices ltd. The housekeeping service provider of train no. 11055 godan express is providing a very low class of cleanliness despite of complaints related to bedbugs from various passengers of coach a1 no action was initiated... The passengers faced great nuisance all over the night... The pest control on the coach states 21 july as the latest date... Such was not the expectation...

I booked 2 tatkal e-ticket through irctc from kalyan to pune which turn out to be waiting while processing through payment. It showed 17 available while booking but during online payment process, it went to waiting and directly i got wl/9 and w/10

Now after chart preparation, the ticket still remained waiting as wl/3 and wl/4 which were auto-cancelled by irctc, since passengers are not allowed to board train on waiting etickets,...

Hi support team, i have booked an e-ticket from njp to ghy for 82504/anvt kyq suvidha express on 9th jun, 2017 and date of journey was 10th jun, 2017. For reason train delayed more than 3 hours and the passenger has not traveled, i filled the tdr for the same in irctc against my ticket and the status was turned to cr registered, but the amount was not refunded yet even after 1mth. I am not sure what else i might be missing to get amount...

Hi
I am dr jitendra i booked ticket from varanasi to lucknow through irctc journey date 18 july 2017 but not travel due to some reason ticket cancel on same day refund amount is 260 rs but not refund in my account (Bank of baroda a/c [protected]) transaction i d [protected]
Refund i'd [protected]
Please do the needfull thank you
From dr jitendra...

I had cancelled the ticket on 17.07.2017. And amount of 1125 has to be credited to my account. But after 6 days also it is not done.in the website it is showing refunded on 17.07.17 and bank name as payumpp. Details as below,,

Transaction id - [protected]
Refund id - [protected]

Please look into the matter....

I had done a transaction on[protected] from ndls to bpl in bhopal shatabdi express having train no. 12002 but transaction was failed and the amount had not been refunded till now. The ticket was booked under the name nikhil tyagi. I have also attached the letter from the bank and a photo of page having transaction id. The amount is rs1653.53, so i kindly request you to please look into the matter....

My father's age is 78 and my mother's age is 74. When i booked my tickets via irctc in sleeper class they have given us all upper and middle births knowing that i have already mentioned two senior citizens. Also the return ticket is not booked (Rac) still they deducted around 600 rupees after cancelation. This is so not done. We are paying railways for our comfort but we are getting nothing. Kindly look into the matter...

Respected sir/mam

I tried to book a ticket yesterday but unfortunately my money was deducted from my account but ticket was not booked. I request you to kindly refund my money.

Transaction id: [protected]
Train no./name: 12918/gujrat s kranti
Date of booking: 21-jul-2017
From: h nizamuddin (Nzm) to: anand jn (Annd)
Resv upto: anand jn (Annd) quota: general (Gn)
Class:...

This side ca anjali chaturvedi.
I bought a ms from mathura to nzm.
The pinhole was not written by the staff and i have no knowledge about it.
When i went to nizamuddin station for getting it renewed, he instead of explaining it politely started shouting at me like anything that the pinhole is not written and all. I said it's not my fault one of your officer has given it to me so please behave. He did not renewed my...

Dear sir/madam,

I gunjan choudhary was booking a 3ac ticket last week from irctc website but amount of rs. 1415 was deducted form my card and the ticket was not booked. While making payment the website got reloaded and amount was deducted. I did mail on the [protected]@irctc website but i haven't received a reply so far. My ticket id is 629659.
I demand refund of the money deducted....

I had cancelled the ticket on 15.07.2017. And amount of 1695 has to be credited to my account. But after 6 days also it is not done.in the website it is showing refunded on 15.07.17 and bank name as payumpp. Details as below,,

Transaction id - [protected]
Refund id - [protected]

Please look into the matter....