Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Transaction id:[protected] pnr no [protected]
Train no./name:12902 / gujarat mail
Date of journey:18-aug-2017
Date of boarding:18-aug-2017
Class:sleeper class (Sl)
From:ahmedabad jn (Adi) to:borivali (Bvi)
Boarding:ahmedabad jn (Adi)
Resv upto:borivali (Bvi) quota: general (Gn)
Date of cancellation:10-jul-2017 19:01:33 hrs
Ticket type: e-ticket cancellation id:[protected]...

27 july, 2017 "debit ics[protected]igabrpfuc6commission on irctc" and "debit ics[protected]igabrpjmv9commission on irctc" rs 11.80 has been deducted twice on the same day in my sbi account.
22 july, 2017 "debit ics[protected]igabrkhpk1commission on irctc" rs 11.80 was also deducted in my sbi account
I booked tickets thrice through irctc by netbanking on 20th july and 21st july, 2017.

Why this deduction...

I had booked a train ticket from www.irctc.co.in
Ticket details : pnr no: [protected]
Train no : 12452
From : new delhi to kanpur
Date : 23-july-2017

I got to know around 8 pm on[protected] that my ticket is not fully confirmed & is rac. So i decided to cancel it, hence i visited irctc website. But the website was down and carried a message that it will be back only next morning. Then i called up...

I cancelled two tickets to lucknow on 19th of july 2017 and the refund amount hasn't been credited to my bank account yet. The cancellation message read that the amount will be credited within 3-4 days. It has been over a week now and no money has been refunded to me. I request you to look into the matter and credit the due amount as soon as possible.

Thank you...

I am a usual traveller in train no:16342. Today, i mean july 27, 2017, the train was halted for a long time for rail clearance at cheppad as well as harippad.. I need to board at ernakulam and the right time of train to reach at ernakulam is 9:40 pm. Today i reached at 10:30. This has been becoming a routine for a long time as i am a usual passenger of this train. Railway should take this complaint as an urgent consideration of many similar...

I have a few days back received my sbi irctc card embossing a loyalty number promising a host of benefits about booking of rail ticket. The card has been activated.
This loyalty number cannot be added after logging in to my existing log in id with irctc as i am getting a message that registration fee has not been paid.
The matter was taken up with irctc and i was advised that they cannot do anything and i must approach sbi....

We were travelling from raipur to agra in gondwana exp (12409), we ordered food in itarsi from a person taking orders on behalf of irctc. He asked for ₹100 for a veg plate containing 3 rotis, 3 sabzis, picked etc. We ordered 2 plates. When food got delivered we realised even 30 rs food from street side was enough instead of this plate, it was having roti/chapati which weren't baked, they were 80% raw, sabzi didn't taste good. When we asked...

I have to board a train at 10:00 pm on 27.07.2017 from baktiyarpur junction. I have arrived at 5:30 at the station but i have to wait on the platform for more than 5 hours as there is no waiting room for passengers. Awaiting your swift action as i have to visit this station very often. As this is a junction station, many express trains arrive here every hour....

Dear sir/madam,
The tdr filed against pnr number [protected] with reason train late more than three hours and passenger not traveled.

My father and my uncle namely mr. Harish gaurav and mr. Chagan patel had this booking from nasik to mumbai on the 15th of july. After confirming that the train was late by 7 hrs as per indian railways information, they immediately booked another ticket for another train since my father...

Quality of catering services in shatabdi have deteriorated very much. Tea bags of inferior quality unknown brands, hardly giving any flavour or colour are supplied. Ensure displays of brands also in catering chart, so that caterer can't play by supplying poor quality unknown brands.
Coaches standards especially toilets are in dialapitated conditions. Need drastic overhauls for ensuring cleanliness and hiegene.
Shatabdi executive...

Sir,
I am having a regular irctc reservation account. Last month, i have successfully got a ticket from nagpur to pune. However, when i, try to take return journey, i find that my account has been deactivated without any intimation, resulting to enable me get reservation. I therefore requested to activate my account immediately for further commutation i may please contacted of my email address, is that [protected]@gmail.com....

I had booked ticket from ringus jn to delhi for 26th july for 1:10 a. M.in night pnr [protected]. I checked the pnr status on irctc website it was showing chart not prepared till 12:15a. M. On 26th but i received msg from irctc at 12:47 a. M about ticket confirmation. So i was not in a state to catch the train. Indian railways website was also not showing any status of the ticket....

Dear sir,
I have booked the three ticket, my first ticket from ltt to btton date:-25/07/17,
My second booked ticket (Cancelled) from cpr to ltt, on date :- 25/07/2017, and my third booked ticket from cpr to ltt, on date:- 26/07/2017,
Sir my first booked ticket total fare is rs.2535, /-but sir irctc charged of rs2560,
My second booked ticket total fare is rs.2557.5/-but sir irctc charged of rs.2580/-,
And...

I was a passenger traveled by train no.12618 pnr no. [protected] doj 16.07.17. Via pnvl to ers.. For tea i gave rs 10 first time and rs 2 returned to me. Another occasion i gave rs 10 first time rs 3 returned. And for more than 3 occasions i gave rs 10 and no balance (No change returned cheating returned and we have to assume that price is rs 10 for tea and coffee even though price rs 7 written on the cup mostly not readable by layman.. Hence...

I have been trying to book tickets for a while but everytime there is an error after i put my mobile no.. Please solve this issue as soon as possible because without it digital india is just a absurd. I hope that it will be solved very soon. I m a resident of west bengal and facing problems when booking from hwh to asn. There comes a white page after i choose to use my mobile for otp. I can receive the otp but cannot proceed it further....

Dear sir

With due respect i have forgotten my user id and password. Please solve my problem.
I have to book tickets for tomorrow
My details:
Email id: [protected]@gmail.com

Address: #756 sabeel colony nagawara bangalore 560045

Phone number: [protected]

Please solve my problem as soon as possible
I remember my security question

Thanks...

Rs.466.8o has been debited from my sb a/c [protected] towards "paytm [protected][protected]@644605" on 17.07.2017. Obviously the ticket was not booked and it is found as failed transaction in irctc website. Hence the amount may please be credited into my said above account at the earliest possible. I 'my ready to send the screens hot of irctc if it is needed and the same informed to me....

Train no 22887 humsafar exp. On 25 july 2017 from hwh to ypr. Food provided in train overpriced. I have ordered veg meal which is priced @ ₹120 with no curd. However if you check rail menu food rates. It says 50 to 55 rupees for veg meal. Likewise tea is sold @₹10 instead of ₹7. And almost every food product is overpriced. Pls help. To improve irctc please take action....

We 8 adults, 2 childs (7 yrs and 2 yrs) boarded train number 12801 on 23-july-2017 from pnme to gzb. The train got delayed by 4hr 50 mins and reached gzb at 8:20 am. We had reservations in train number 12017 for 24 july from gzb to ddn (3), sre (2), moz (2) which starts at 7:19 from gzb. But, due to delay in 12801 we missed our train and faced a lot of inconvenience. My parents and siblings all hired private taxi or buses to reach their destinations....

My irctc account has been de-activated without any prior notice. I am regular usr of irctc.
I had irctc account registered with email id [protected]@gmail.com and mobile number [protected]
This account got de-active due to some reason.
When i am trying to create a new account using either above email or mobile number its not allowing.
Just to create a new irctc account creating new email and taking new mobile...