Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I have forgot my irctc user id and password. And my old email id is also deleted which was [protected]@gmail.com which i had used to create the ircts user id. Though i have my mobile no. Which was used in creating irctc id. I. E - [protected]. And due to this mobile no. I also not able to create a new one because it is already registered. So please help me in solving this issue....

I was travelling from delhi to bangalore on train no. 12650, the departure date was 16/07/2017 and the arrival date and time was 17/07/2017 19.25 at ypr station as it was 20.00 and the train was still at dharmavaram jn. I went to the tc and asked to the train delay and he replied me with a cool reply telling that it goes everyday late and if you want to do anything about it go tweet and scolded me with too bad words and pushed me away telling...

Hi myself nikhil tirlotkar. My login id is nikhilt992. And register mobile number [protected]. I am register wrong email id nikhil. [protected]@reddifmail.com instead of nikhil. [protected]@rediffmail.com
So kindly change my email id on priority as verfincation is pending and i ma unable to book tickets through side. So please do the needful.
Correct email id: nikhil. [protected]@rediffmail.com

Regards,
Nikhil...

My pnr no :[protected]
Used to book tatqal ticket refund requested but haven't reached to my account
Date of journey 09 july
Date of booking 8 july
Plz help
In irctc site it is showing that they have refunded my money
But the fact is that it hasn't come
After 7 working days also they haven't made it to my bank account can
U plz enquire so that i can live in peace...

Dear sir,

On 18th july 2017 we had to travel from vishakhapatnam to palakkad. Our pnr numbers are [protected] & [protected] in train number 13351. The train was running indefinitely late even several hours before to reach our destination, but no information was given to us. Our old aged ill healthy mother and others were to travel with us, and we had vacated hotel and rushed to station on actual scheduled time. Only after reaching...

Dear sir,
Irctc has mail me ticket confirmation details without igst break up, for pnr no [protected] now i want to show the details in my account with igst breakup,
I only received sms of ticket in which igst was not mentioned nor gst tin no, kindly arrange to sent through email on my regd email id [protected]@rediffmail.com urgently and inform irct to make updation in the tickets details send through email & sms also.br...

I booked tickets through pnb debit card but ticket is not booked and the amount is debited. So how i get my money back. Plz give me reply as soon as possible.
Dear customer, complaint registered successfully with sr no. M[protected] for amt of rs.903.08 quote sr no. For future reference.
Ac xxxxxxxx00241968 debited with rs.2205.88,[protected]:08:57 thru debitcard. Aval bal rs.5520.05 cr. Helpline [protected]
Ac xxxxxxxx00241968...

I happened to book tickets for me and wife in 2tier ac and 9 seats were declared available. We are senior citizens and chose atleast one lb. I went on to make online payment. After accepting the payment a pop up showed seat in different coaches. Proceed if agree or quit. I quit and thought me account will be credited. But it's debited. This is a wrong process....

Today we viait asansol junction food plaza their is no body to clean the dirty table we have told no of times to billing counter and staff to but no body cleans it even the ignore what we have said.. After requesting lots of time one attitude staff come and clean that table reaaly this is worst experience of me in any food plaza... I suggest to improve all this... This leave bad impression to other state people about asansol worst feeling...

Irctc — refund of failed transaction-online booking


I booked 4 times 2 person tatkal ticket from thane to mohol (Train no 12115) on 17/07/2017 on the internet but the transaction failed due to system fault at the irctc website. The amount of money amounting to rs. 1613.78/- was, however, debited to my icici account. Their failed transaction id is - [protected], [protected], [protected], [protected],...

I have booked ticket from srikakulam to yaswanthpur and return also. I booked on 21st may 2017 to travel on[protected]Pnr [protected]) and[protected]Pnr [protected]). Both are wait listed 3, 4. After one month i checked in indianrail.gov.in its confirmed. When i start to travel on 7-7-2017 before 30 minutes i checked it then its wait list 2. I think this is my fault. I cant check clearly. Again retrun ticket also same. Because i checked it...

My luggage was theft from trishatabdi express travelling to nagpur from habibganj station in bhopal. There is no guard in train for which i can go n complaint. Train no. 12913. Can anybody tell me what should i do. I m a doctor n luggage was of my machine n equipments. Its very costly. Shame on indian railways the guard must be there it was his duty. Kindly resolve my problem asap...

I have to board train 14163 sangam express which moves from allhabad to dehradun, howsoever on the previous day when i checked the map of this train i was fabergasted, my boarding station (Moradabad) and unboarding station both weren't there on its map, the train's last station is meerut, but i have a e-ticket which have the same train number which drops me to dehradun. Later i got to know train which inherit my demand has the no. 14113 which...

Hi,
I am facing the problem as refund on cancelled tickets is not credited to my account even after 1 month.
Bank customer care informed me that irctc has not given refund instructions to bank and irctc is not accepting this statement.

Details:

1 [protected] 12-jun-2017 [protected] cancelled 1325.0 1260.0 sbi refunded 15-jun-2017
2 [protected] 12-jun-2017 [protected] cancelled 5500.0 5240.0 sbi refunded 15-jun-2017br...

I tried to book a ticket for rail journey on[protected] at 20:31 under premium tatkal quota. Even though my account was debited and i received a confirmation therefor, i neither received the ticket i sought for nor the amount of rs.745/- debited from my account by my banker state bank of india refunded to me. I reproduce the message i received from my banker in this regard:
"thank you for using state bank internet banking. Your txn...

Pls find the attachment of the failed ticket screenshot. Sir i have booked a ticket through irctc app. The transaction failed due to some reasons & hence my amount has debited from the a/c. Also the ticket is showing as not booked status & payment was showing under process status. On next day the amount got deducted & the payment process got failed. Almost 5 days have already passed since this incident. Please refund my amount of 377 (Service...

Following are the ticket details:
Transaction id: [protected]
Pnr no [protected]
Train no./name: 12150 / dnr pune exp
Date of journey: 30-jun-2017
Date of boarding: 30-jun-2017
Class: third ac (3a)
From: danapur (Dnr)
To: pune jn (Pune)
Boarding: danapur (Dnr)
Resv upto: pune jn (Pune)
Quota: tatkal (Tq)
Ticket type: e-ticket

Refund...

I am travelling in rajdhani express 12951 dated 15/7/2017 from mumbai to new delhi the food quality is really bad, most of the passengers are frustrated due to this. Food is just not in eatable condition. Who will be answerable if it will cause some health.in daal there is just water and paneer is very hard no one knows how old this food might be. Please look into this issue because this might create really bad impression on travellers of...

I (Ameet matai) have cancelled booked ticket on 6/7/2017 with pnr number [protected]. The status for the same is showing "refunded" (Refer attached snap shot).

But still i have not received refund amount in my icici bank account till date (Refer below snap shot).

Request you to look in to this matter for credit of refund in time.

Regards...

Thank you for using your sbi debit card 559xx2591 for a purchase worth rs388.07 on pos irctc85505 at ptm*irctc txn# 398376. I booked ticket from lingampalli to pune on 08.07.2017. Amount was debited to my account as seen from the above message but as per your records transaction failed & i did not get any ticket. Amount was not returned to my account. Please do the needful in this regard.
Thanking you sir
Yours faithfully...