Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I am traveling in ranikhet express in s5 coach seat no.4 and 7, it's not clear at all and smell from toilet is coming like hell even we are not able to sit, kindly infrom the staff of this train to clean the coach n toilet as soon as possible my mother has breathing problem she is not able to take breath properly due to bad smell of toilet in coach. Kindly revert early....

I reserverd 3 tathkal tickets with pnr:[protected] from kadur to belagavi for chalukya express, train no 11022, with date of journey[protected]. Though at the time of booking available berths were 105 and i have specified lower berth to my grandmother who is 80 years old with left side hemi-paralysis, still she is allotted with side upper berth. Re-allot her with lower berth to travel comfortably...

I booked a ticket in irctc connect app from mas to ern train no. 12695 dated 6/8/17 at around 12:45 am 4/8/17 and i got rac 90 pnr no. [protected].

Now i tried to check the current status it's showing as flushed pnr/pnr not generated.

It's confusing. What is the problem? Whether my ticket booked or not?

I want to know that whether i can able to travel on sunday with this ticket....

Hi,
Today in the morning i was trying to book (1 ticket) an urgent ticket through tatkal but it kept on showing me the error: only 2 tickets allowed on a single ip address and hence i was not able to book the tickets.
I think there was some technical glitch and it is certainly not my first time with such issues on the irctc website.
Can you please help me with same.
Thank you....

Hi support team,
I have booked a ticket from anvt to mfp date of journey was 12 apr 2017
For reason passenger has not travelled rac not confirmed, i filled the tdr for the same in irctc against my ticket and the status was turned to cr registered, but the amount was not refunded yet. I am not sure what else i might be missing to get amount refunded.
Ticket details:
Reference no for this is :[protected]br...

I have traveled to barmer to jaipur on 11 july 2017 by guwahati express, after using toilet on 12 july morning, the liquid soap to wash my hand was of very poor quality.
The same senerio happened when i have traveled jaipur to barmer on 14 july 2017 by malani express, after using toilet on 15 july morning, the liquid soap to wash my hand was of very poor quality.
Kindly do strict action......

Hello sir i ordered frozen food from jalandhar by archana express 12356 hence that parcel coach didint open and i tried all number of toll free number still there is no response the frozen food will be destroyed plss send the enquiry to stop the train and shipped that forzen to bareilly pls help us the actual coating of frozen food is 33000 rupees its an huge amount please help us
[protected] mobile number...

Sir,

I had booked the ticket on 2a (For me and my family total 4 tickets), but railways replaced 2ac coach with 3ac coach after chart preparation.

Pnr # [protected]
Train # 16345 netravati exp
Date of travel : 04/07/23017

On the train, the tte issued the receipt/voucher (Eft # f749957) stating that passengers travelled in 3ac instead of 2ac.

After reaching destination,...

I mahendra sirohiya traveling from falna to pune when the parking person forcefully collected parking money (At falna station) which wasn't allowed. Even when railway master said he did not listen. Train no - 11089 (Jodhpur to pune). Pnr no - [protected]. We have complained before as well and the actions were taken by fine of rs. 2000/-. But after all this the situation is all the same. I request you to take an appropriate action and cancel...

Pnr no: [protected]
Passenger details :
1 uttam jaiswal 36 male cnf/b3/15/side lower+2
Pnr no: [protected]
Passenger details :
1 o p jaiswal 37 male cnf/b3/9/lower +3
Train no. & name: 22911/shipra express
Date of journey:02-aug-2017
Boarding at:mughal sarai jn (Mgs)
To:howrah jn (Hwh)
Class: third ac (3a)
There is no one look out about this...

I tried to book a ticket using IRCTC website on 01.08.2017 August 2017. After giving insrtuctions for debiting my AXIS Bank account it gave an error message. However the amount of Rs1031 was debited to my account. After that I have been following uo with the department for the refund but have not received any answer from them. Transactio Ref of my axis bank is given as under:.INB/[protected],[protected],[protected] /Indian Railway Corporation...

Hi i am traveling from secundrabad to visakhapatnam in 3 tire ac and my berth number is 62 and train number is 22204 i am nri and railways has charged me rs 1640
And train is very old and there is a big ac hole beside me.

See i have take video also to put in social media and let every one know the standard of indian railway and any i will raise complaint at prime minister website also.

Best regards br...

Dear sir,

Please note that i the undersigned have inadvertently made a payment two times for my journey from kalka station to new delhi station dated 07.08.2017. The pnr no. Is [protected] and transaction id is [protected]. The payment was made through my sbi debit card. The details are: pos sbirctc at irctc transaction #[protected] and transaction #[protected] made on 30.07.2017 at 15:35 hours. Payment amount is 2801.8...

Hello, this saptarsi mallick. I was booking two tickets in irctc on 28.07.2017, at 1.05am. I made the payment, an amount of rs 204.25 was deducted from my account, but reservation was not done and i didn't get any benefit related to reservation. So, i want my money back immediately. I'm requesting you to look onto this problem and i hope that your company will refund the money very soon....

Irctc shows my refund was credited on 26-jul-2017 for the transaction id [protected] however i can't find my refund credited in my bank acc till 2-aug.
I just wanna know the exact time irctc takes to credit the amt.
Or rather the amt is been credited and not yet recieved by my bank.
What is the exact issue with the bank.
Why is refund not credited??...

Attn: refund section
—

I have booked two tickets on 23/7/17 for howrah to bhubaneshwar for self
And my daugter but regret to inform you that the same were not confirmed till
Two hours before the departure. The details of booking status and payment details
Attached for your ready reference.

I have received refund only rs.1100/- on 26/7/17 against my payment rs.1241/-,
Whereas...

I booked one tatkal ticket from trivandrum to triakaripur (Train no 16347) on 31/07/2017 on the internet but the transaction failed due to system fault at the irctc website. The amount of money amounting to rs. 830/- was, however, debited to my iob account. Their failed transaction id is - [protected]@

So please do the refund to my respective account asap...

I tried to book a ticket using irctc website on 01.08.2017 august 2017. After giving insrtuctions for debiting my axis bank account it gave an error message. However the amount of rs1031 was debited to my account. After that i have been following uo with the department for the refund but have not received any answer from them. Transactio ref of my axis bank is given as under:. Inb/[protected],[protected],[protected] /indian railway corporation...

Tdr transactions details
Transaction id: [protected] train no./name: 12332/himgiri express pnr no [protected]
Date of journey: 31-jan-2017 date of boarding: 31-jan-2017 date of booking: 25-dec-2016
From: lucknow nr (Lko) to: howrah jn (Hwh) boarding: lucknow nr (Lko)
Resv upto: howrah jn (Hwh) quota: general (Gn) class: third ac (3a)
Ticket amount:5320.0 ticket type:e-ticket
Passengers detailsbr...

Dear sir,

3 months completed after ticket cancelled. I just spoke with irctc customer care for refund status which tdr filed.

He mentioned that irctc rejected due to passenger travelled.-
Very surprised for this reason.

Tdr filed on 2nd may 8.33 pm for pnr [protected] & train departure time was 6.25 am next morning. Ticket cancelled & tdr filed more than 9 hrs before departure of the...