Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I was travelling from new Delhi to Manduadih and was provided dirty bedding. It happens almost every time. Every time I have to get my bedding changed and still many times the ones I get are not clean. The train employees say that the packets are closed and it's not in their hands to check if the bedding is clean or not. They say that complaining about it to the authority is the only solution. I am complaining about this with the hope that...

I have booked 3 tickets in irctc but all the tickets status remained in waiting list till the bording.I have also recieved a message from irctc that your amount will be refunded within 3-4days but I have not yet received.
pnr no.[protected]
train no.18645(EAST COAST EXP)
date of journey 27-05-19
boarding from HOWRAH to BRAHMAPUR
class of travel:3AC
no. of passengers:3
transaction id:[protected]br...

On 20-may i have cancelled one ticket. Details are below
pnr no: [protected]
coach and seat no: a1-35
passenger name: manoj kumar das
booking date: 7-feb-2019
cancellation date: 20-may-2019
train: rajahmundry to hatia in 13352 dhanbad express
transaction id: [protected]

i have cancelled my ticket on 20-may.Still no refund credited to my account....

R/sir we two passenger Jagphool m50 Ramavtarm55 boarded in tno.12414 pnr no [protected] S3/36, 37 boarded fm jammu tawi to REWARI. Before coming the JALLANDHAR rly station in running train IRCTC chap yelled khana we bought two khana rs 260/- rice chapati, dal, paneer.we asked bill but not given after washing hands when we start eating paneer it was khatta sour foul smelling roti useless, got vommitting after some time and you think what can...

I am Traveling in Puri-Jodhpur SF, as usual a man came to take order and I ordered Veg Thali option was I wanted rotis and no rice he told ok and when he came to take money said 100 and one more person given 110 for Non veg Thali then I thought of searching for actual rates. I just want to say no passenger will die if pantry won't be there but these people are looting us kindly take strict action. M travelling in 3rd AC. I know it's not the...

Passengers had trouble while traveling through Train, they got to know that train was diverted and not reaching to the destination station after boarding to the Train. Majority of them were senior citizens. They had to be dropped at another station in between and travel through the different train without reservation facing lots of troubles.
As a result of raising TDR for the same IRCTC denied to refund.
Below are the required...

IRCTC — Mobile Verification Code NOT Received

88 bada bass thob osian jodhpur

Submit a Complaint
Dear Sir/Madam,

I am a Shubhyatra member.

The website is not sending mobile verification code on my gmail.id And, therefore I am not able to log-in into the IRCTC website.

Kindly check and resolve as soon as possible, as I have to take printouts of my booked...

Dear Team.
I m book 5 Tickets in 2nd Ac Birth thru app.
But only 2 Tickets are Rac sit confirmed 3 tickets is showing in wating list, then i m cancel all Tickets thru mobile App IRCTC, My All Tickets are cancal are not app is no any confirmation. Then i m agen check pnr number app is showing only one Rac Tickets is cancal.
2nd day i am agen check app he is showing Tickets is already canceled. But no any amount refunds...

I had booked a ticket through IRCTC,
Here the train details
PNR: [protected]
Train No./Name: 12058 / NDLS JANSHTBDI
Transaction Date: 16 Apr 2019
CHANDIGARH ( CDG) NEW DELHI ( NDLS)
Booking Amount: 485.0
Refund Amount: 420.
I have still not received the refund for this, I have claimed it 5-6 type to IRCTC customer care email but they are not responding, I dont know what to do next br...

Dear sir/Madam
I am booked tickets
1)PNR [protected] CSMT to MAS
Date of booking 12/05/19
2) PNR [protected] RU to CSMT
Date of booking 26/05/19
But both tickets are cancelled. Still now the refund amount is not credited in my account . I complained in [protected]@irctc . I send all my bank account and debited pages also with marking of amount . Till to date. Not credited to my account so please kindly...

On 9th june I booked tatkal ticket for H. Nizamuddin delhi From Bhopal on Bhopal Express via IRCTC RAIL CONNET App but unlikely i got Tatkal waiting so i cancelled the same at 9:28 pm of 10 june on IRCTC CONNECT APP approx 23 hrs before departure time I got refund also of of Rs. 880 after being deducted Rs. 120 as cancellation charge for PNR [protected] but in Refund history no Trasaction is showing neither in the App nor in the Website irctc...

Hello Sir

I was travelling from new delhi to howrah on 08/06/19 from new delhi to howrah through horah rajdhani express.. There is poor cleaning washrooms in train & quality of food is also poor. I am asking for egg curry but train staff says this is no available. No juice or any liquid juice provided by your staff during evening & moring breakfast. Quality of food is also poor like road type food. Please improve your quality...

I have booked a train ticket on 04/0602019 of Poorva express from Howrah to New Delhi journey date i.e. on 26/06/2019 the amount has been debited from my account but after few minutes the payment has been failed but till today I did not get the money credited into my account kindly look into the matters and do needful UPI reference no.[protected]...

Please note the following:
I had booked a ticket for Erode on 30/03/2019. The money was deducted from my account but no ticket was issued. I had to rebook the ticket again. I received a note from IRCTC that the amount deducted would be credited back to my account. But so far I have not received the amount. On approaching the bank, I was informed that the money has not been despatched by IRCTC so far. The transaction details are as...

Hello there,

I was booking my ticket on irctc on 13 /05/19
Transaction succesful and debited my account but ticket not booked after that irctc say your amount will refund in 7 days but not refund till date

My name - akshay preet ankur
My Irctc user id - AKSHAYLKO
email id - [protected]@gmail.com
Account detailed - [protected]
Ifsc - UCBA0001654
Amount debited...

When i log in on irctc. It shows that your user id-aamirri, is disabled. I'm facing this problem since 5 days. Due to this existing problem i can't book any ticket. I had called their customer care also and i follow the procedures they suggested but that can't helped me. And i have no other email id to create a new user id of irctc. So, Please help me regarding this issue as soon as possible....

Dear sir,
JUNE 6, 2019.
I had booked my family E-Tickets from Haridwar (HW) to Amritsar (ASR), journey Dt. 19/5/2019. The captioned train's HAUL HAS DELETED BY ISL...(as per message & I had sent SCREEN SHORT AS DEMANDED BY irctc.
I had been adivsed that my TDR filling time is exeeded. Reply to this message I had tried to file ONLINE TDR but, it can not be filled despite of my repeated attempts... On filling TDR the...

PNR Number: [protected]
Transaction ID: [protected]
Train Number/Name: 14609 / HEMKUNT EXPBooking Date: 31 May 2019
From: SAHARANPUR (SRE)31 May 2019
To: JAMMU TAWI (JAT)01 Jun 2019 04:30 Hrs
Ticket Type: E-ticket
Boarding Station: SAHARANPUR (SRE)Date of Boarding: 31 May 2019 19:50 Hrs
Booked From: IRCTC WEBSITE

My amount has not been refunded by IRCTC till now....

In tirupathi railway station, the water vending machines are not working. There are two wvm on platform no 5. But, no use both are not working. There is a complaint helpline no is given. But no one is responding to the call. It was saying that "all the agents are busy, please wait on the call". The irctc help line no [protected] is given on it. But this number is also does not responding. I have waited for more than 10 minutes on the call,...

The ticket is enclosed . What should i do
Friday14Jun 2019Pending From Bank End
PNR Number : Reservation ID: [protected]
Train No./Name: 15666 / B G EXPRESSTicket Type: E-ticket
From: DIMAPUR (DMV)14 Jun 2019 To: GUWAHATI (GHY)15 Jun 2019 00:00 Hrs
Booking Date: 03 Jun 2019Vikalp Status: No
Boarding Station: DIMAPUR (DMV)Date of Boarding: 14 Jun 2019 00:00 Hrs
Quota: GENERALClass: SLbr...