Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I've booked a sleeper class ticket for Dimapur to Guwahati as on 3 June 2019 with date of journey 14 june 2019 in B.G Express. Rs.1094.74 being deducted from my account but the ticket shows pending from the Bank side.

Friday14Jun 2019Pending From Bank End
PNR Number : Reservation ID: [protected]
Train No./Name: 15666 / B G EXPRESSTicket Type: E-ticket
From: DIMAPUR (DMV)14 Jun 2019 To: GUWAHATI (GHY)15...

In these thirsty hot wave burning weather when only fresh water can be life saving the water point can serve better for those who can not afford packaging water. Fresh pure and cold water should b availed by everyone but most of the place isinstalled water point are not working this is also true for ghaziabad railway station where people came with empty bottle and went back hopelessly with empty. As an aware and informed citizen i must say...

This is to inform you that i have cancelled a train ticket on
12th march 2019 cancellation/refund id : [protected] from
My irctc user id : ramut88
Of booking amount rs.2330, for which i have not received any refund yet.
The refund status in the website shows as refunded on 13th march 2019, but i have not received any amount in my bank account which i have confirmed with my bank officials as well.
br...

I have not received my refund of a cancelled ticket from irctc, after my complain they are saying they have refunded my money on 19 april 2019 but still i have not received it.
My bank is saying they have not received any refund and now irctc customer care odes not even response me.
This is very dispointing.
I want my refund asap

Pnr for that ticket is [protected]....

I have booked (Online) retiring room for sealdah station for 12 hrs on 31.5.19. After searching for more than 1 hour i could not find any retiring room at the station on 1st june, 19. No one, such as tte, rpf or any other railway staff failed to help me. Care taker of 2nd class waiting room says that there is no such retiring room at the station.
How can it possible?
Please refund my money....

I am travelling first time in rajdhani. Train is from bangalore to delhi (22691). My tickets has been booked by my company and i dont knw whether food is included in the tickets or not. Even on printed ticket it is not mentioned. Moreover catering staff also dont told me about that and keep on serving me the food. At the end they come up and say i have to pay the amount. I said you should have told me about this that food is not included...

When am traveling in train on 30 apr[protected] bntl-ypr departure time 19:50&arrivaltime05:00 (Pnr[protected], around 4:00 am i couldn't find my bag containing laptop, sslc, pu, b. Commbamarkcard, rationcard, adhaarcard, pan, drivinglicense, rc, voterid, companyid original. Plzhelp. I have already lodged fir in yeshwantapura raiway police station but no updates from them. Attached is photo of lost bag.

Regards,
br...

I am aditi and i am travelling on train number 20506, ndls dbrt rajdhani express, pnr number [protected], and today i am writing this email on the behalf of all the passengers on board my coach about the food quality and timings.

When we first boarded the train at 9 am and the journey started at 9:25 am, the water provided to us was boiling hot in the hot delhi water and we were not provided with cold water even after asking...

Hi,

I tried booking ticket on irctc and money deducted but ticket not booked. It is showing "pending from bank end".
What to do now?
When and how can i get my money back?

Pnr number :
Reservation id: [protected]
Train no./name: 19603 / aii rmm humsafar
Ticket type: e-ticket
From: nagpur (Ngp) 11 august 2019
To: rameshwaram (Rmm) 02 jan 2019 00:00 hrsbr...

Respected sir,
I had booked a seat on malabar express 16630 on 29th may 2019 at 8.00 pm.
The money was deducted from my account but the ticket stands not booked.
I request you to kindly look into the matter and take action asap as this is very important.

Booking transaction id:[protected]

The amount deducted was 765.49.
Thanking you
Yours faithfully
Brighty...

Dear sir,
I who is a senior citizen was helping another senior citizen with his booking to & from ltt to sspn. He is 78 years old and stays alone after having lost his wife, just recovering from depression. The ticket # raised re this issue is 3974750. By mistake due to the unfriendly design of the system senior citizen concession was not applied on the ltt - sspn journey. I am appealing railways to take a humane stand with senior...

Hi,

I have booked ticket on irctc with indian bank rupay debit card and the amount debited inr 300 but irctc website showing payment pending from bank end, i checked at my bank statement and it confirmed that money has been debited. Irctc anyway unable to say any status. Kindly confirm as neither i am able to get the status of the booking nor the refund....

I paid for a reservation via google pay to irctc an amount of rs.2490 on march 9, 2019 with transaction number [protected]. The transaction failed but money was taken from my account. When i contacted irctc, they responded:

"please note that txn is a settlement-failed transaction for which no amount was debited towards irctc. That is we did not receive any payment authorization from your bankers to book the ticket. If at...

I am travelling in pnbe - indore express and it is 2nd complaint on same travelling day. I bought 1l water bottle worth mrp 15 for ₹20 and a bicano chips (Cream n onion) for ₹ 20 original mrp ₹15 from irctc official seller. When i asked seller why is he selling at higher price, he simply said. I[censored] want this at this price, have it or dont buy it. This shows how permissions of railways dept. Is being misused. It's very regretful that...

Sir, the man on vending machine charged me ₹10 for 1.5l water in my container. When i asked him for change, he misbehaved with me as well. Then i called rpf officer on rly. Station. The officer scolded him and his manager. On the officer's pressure, he returned me ₹2. Though i got my refund, but this attitude towards consumer cant be considered good. Please take care to it....

Dear sir,
I sandesh s varhadi contact no 022 [protected] email id:- sandesh [protected]@yahoo.in had done air ticket booking from mumbai to coimbatore on 9th may 2019 pnr no. Mvi jqh ticket no[protected] /[protected] /[protected] /[protected] / flight no 9w428 but due to non operation of flights by jet airways i had cancelled my tickets for which i had received confirmed mail from jet airways stating the the refund will be done...

Dear sir/madam,
I have booked retiring room and hotel 1 month back from irctc tourism site.
I got a confirmation email from irctc that my tbooking is confirmed but we have to take printout of voucher.
For retiring room now if i go to booked history, it is not showing. There is some pnr number but it does not have any details in that pnr.
For irctc hotel, nothign is getting displayed....

No refund from irctc of failed tranction
I had booked three ticket on 16 may 2019. The money deducted but ticket not booked, then i contacted irctc they were saying that it will be credited automatically in 3-4 working days. But i have not received any refund.

Tranction details are:

Transaction id : [protected]
Transaction id : [protected]
Booking date: 16may 2019
Train no....

My parents have booked tickets from dr. Ambedkar nagar to katra on 8th april, 2019 from the railway counter of dr. Ambedkar nagar (Mhow). But the lady booking the ticket was very new and she booked the tickets for wrong date. So she cancelled the ticket and said we would get the refund and we booked another tickets of correct date.

Transaction done was from bank of india account. We have received partial refund but some amount...

Transaction id: [protected]
Pnr number: [protected] train no: 14623
Train name: patalkot exp from station: chhindwara jn (Cwa) to station: delhi s rohilla (Dee)
Date of journey: 16-may-2019 class: 3a
Reason for cancellation: waiting list not confirmed.
Date of booking: 15-may-2019 total ticket fare: rs 3380.98
Refund amount: 3250.0
Refund status: refunded
Bank name: visa/master card...