Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I have booked tatkal train ticket from haldwani to umbala cant on line mode from irctc side on dated 03/06/2019 amount paid through sbi net banking. Due to waiting list ticket has been cancelled. I have contact irctc customer care he told me amound has been refunded from irctc. I contact home bank branch but refund amount not credit my bank account.
Please solve this matter as soon as possible.

Thanks

Lok...

Sir/ madam,
I have booked 2 tickets from irctc on dtd.26.04.2019 one in tatkal quota and other in general quota but unfortunately both tickets got cancelled by irctc after chart preparation as both ticket was e-ticket and were in waiting list.

But i am surprised in spite of reminding irctc team by email / direct calling to customer care no result found in my favor. Customer care persons always says same dialogue "now...

Irctc wallet description on website says:-
It saves the payment gateway charges charged by banks and irctc charges rs i10.00 per booked ticket while booking.

The time taken for payment is less as there is no need to pay through gateway but it asks for password at the time of payment for booking which takes approximately the same time as payment gateway to confirm payment. It creates problem during tatkal reservation.br...

I used paytm gateway and my sbi debit card for railway ticket booking dated on 27/05/2019. Due to unavoidable situation i have cancelled the both tickets on same day. Irctc has credited ticket refund amount to paytm. Which is not credited till now in my account. The details are as under.
(1) pnr no.[protected]
Transaction id.[protected]
Refund id. [protected]
Refund status - amounts credited to bank with...

I had booked a train ticket but it was running 12 hrs late. So, i filed a tdr 3hrs 8mins before the supposed departure time and i'am attaching the file of tdr complaint here as a proof of this. I did not travel in the train and booked another train. The status is now showing repudiated. As the rule is to apply 3hrs before the expected departure time, i dont't why it has been rejected.

Train details are as follows :-
Train...

Booked a ticket with irctc on 24th april and cancelled on 25th. But till date, no refund has been credited to my account. I got the below mail from irctc saying the refund is processed.

We wish to inform you that, with reference to refund against pnr number [protected] /irctc transaction id [protected],
An amount of rs. 485.0 has been processed as per below details:
Date of cancellation of e-ticket/date of...

Customer id - dipmithu19
Booking date - 22 june 2019
Journey date - 20 october 2019
From ahmedabad to bhuj by
14311 ala hazrat express
Booked through razorpay. Irctc@hdfcbank bhim upi[protected]

Though amount deducted by bhim app from sbi account, no ticket generated. But irctc app is not showing any failed transaction....

Below is the detail i got for my refund confirmation of rs;610, but even after 10 days of refund my money is not credited to my account. What is the issue on this

Reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 610.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking: 13-jun-2019
Refund processing...

Today i have try to book tatkal ticket but unable to book. After typing the correct captcha system is asking wrong captcha. After trying 3 times i can able to go next page and message is not available.

What i understood its not possible to book tatkal ticket with internet. Irctc not allowing internet user to book the ticket the captcha issue is to making fool. I have the screenshot and three times i have type the correct captcha.br...

Dear sir/madam,

I am nafees kausar.

The website is not sending mobile verification code on my mobile. And, therefore i am not able to log-in into the irctc website.

I humbly request to resolve the issue that persists from few months please direct the concerned authorities to take immediate action on this issue of verification,

Thanks and regards
Nafees kausar...

Hello -

I've read through all the helpful posts re: syncing a cleartrip and irctc account and was able to secure a mobile otp as a non-indian resident but never received an email otpin my activation email from irctc.

I contacted [protected]@irctc.com and they told me to contact cleartrip ([protected]@cleartrip.com) which i did but haven't heard back.

Any tips? I'll need to book train ticket in a few weeks....

Deepak kumar bal
Submit a Complaint
Dear sir,

I had booked ticket through irctc.com

Date :- 1st jun 2019 for amritsar to delhi fare amount was Rs.5425 Transaction ID :-[protected]

Transaction had completed but ticket did not booked and still refund is not revert back.so i request to you please see my complain and return my money.as soon as.I am copying here Electronic Reservation...

I had ti receive a refund amount for my waiting listed ticket from vijayawada to krishnarajapuram on 28/5/19, i had received information that i will be refunded through mobile msg and in my irctc account. But till now i didnt received my amount in credit card. So please resolve the issue. Refund and transaction id are attached.

Transaction id: [protected]
Pnr: [protected]
Train no./name: 12510 / ghy bnc expressbr...

I have cancelled a ticket with PNR [protected] and it has been more than a month but did not receive the refund. Raised a complaint for this and attached the bank statement for this but no action has been taken till date. Complaint has been raised several weeks ago but no action has been taken. I spoke to Bank regarding this and they got a confirmation from IRCTC stating that money is with IRCTC. So look into this issue....

Dear Sir / Mam
I have cancelled a ticket on 3rd June 2019.
But Still amount of Rs 2240 not get credited in my Account.
I have contacted IRCTC customer care they said Refund has done, please contact your branch.
Then i have also contacted with my Bank branch they said there is no refunds done or i have not get any Details regarding your refund.
Getting more trouble from both side

What can...

Irctc ud:-gar884007 pass:-protect
Hai sir (Or) madam i registered irctc login and i given a small mistake in login email id please change my gmail id
New gmail:[protected]@gmail.com
Plese chnage my gmail verification is not completed phone number verification is successful complete but gmail verification is not completed please change my gmail id sir...

Dear sir/madam,

Three o[censored]s ladies (Copied on this email) were booked on the
Wztt06/uttarakhand chardham yatra ac tourist train from 3/6/19 to 16/6/19. We have major concerns with how the tour was managed by irctc/tmi and hence this mail. https://www.irctctourism.com/pacakage_description?packageCode=WZTT06

From day one, our concern started. First hick-up was lack of
Communication. We received...

I have booked tickets for najibabad by doon express, i had to cancell my tickets for some reason. I haven't received the amount yet to my account. After submitting all details irctc not refunding. Here is the full details below
1. Transaction id: [protected]
Pnr: [protected]
Date of booking: 23/3/19
Date of journey: 10/6/19
Date of cancell: 02/6/19
Refund status: refunded
Refund reference...

Dear sir,

I was traveling from Indore to Mumbai with my Uncle and Aunty and their kids, via Avantika express (12962) on 17th Jun 2019.
Around at 10:45 P.M Train has stopped at Godhra station and started after halt of 10-15 min, when train started, train speed was quite slow even in outer area of station, at the same time one guy hanging our coach gate (S7) pull the gold necklace from the neck of my aunty through window...

I booked tickes for nazibabad on22 or23 march 2019 through my user id aakhan9802 and done payment by pnb debit card. The date of journey was 10th of june 2019. But on 2nd june i had to cancelled all tickets, on 5th june refund message sent by irctc but till date not a single amount of cancelled tickets was credited to my acciunt. I complained irctc about the amount not credite to my account, irctc asked for bank statement and total detail,...