InFocus Complaints & Reviews

My Infocus M810 phone purchased in November 2015 was given for repair on 19th October 2016. It has been 3 months and 4 days today and phone is still not repaired.
It looks very obvious that the phone cannot be repaired as parts are to arrive from Chennai and there looks to be no help from them.
On calling Infocus customer support multiple times - repair assurance and extended repair date are the only things being provided in...

Hello,

I'm Karthik here . I bought infocus m810 and that mobile had a issue with usb socket not working that means unable to charge so I surrendered my mobile in service center on[protected] they said they will give 10 days but after 10 days I called them they said need 1 week more but[protected] days got over till now no response from their end they didn't pick the call as well am very unsatisfied . I preferred infocus...

I purchased Infocus M530 in Oct. 2015.
From the beginning, as i received the handset, i experience sound of speaker is very bad. I raised the complaint at the Infocus customer care. They ask me to get repair it from the service centre.
From the date it received i rush to service centre 3 times.
Every time representative told me we replaced it motherboard, speaker. But till the problem is not resolve.
After completion...

My complain number--INSBYQ[protected]DW
Model number: Infocous m350.

I submitted my mobile phone for repairment on 01.10.2016 at Sri Sai cells service centre in Bengalore. But till date I did not get the mobile.It proves that your service is not satisfactory.As consumer I am suffering the lot. Take immediate step.

My contact number -[protected]......

Hi Team,
Date 04.01.2017
Now another problem come from last 5 day's sim slot not working, some time slot 1 not work after some time 2 slot not working and within 7 to 15 seconds call automatically disconnect.

This very bad to all infocus team.

Please replace this mobile.

Regards,
Ahmed.
[protected].
On 17-Oct-2016 10:56 AM, "InFocus" wrote:

...

My complain number--INFBZZ[protected]DW.
Model number Infocous m350.
I submitted my mobile phone for repairment one month's before dated 11.11.16 at Burdwan Infocous service centre.But till date I did not get the mobile.It proves that your service is not satisfactory.As consumer I am suffering the lot. Take immediate step.
My contact number -[protected]...

USB Socket Replacement (PCB) Not repair for last 3 months.
Dear sir / madam.

I Myself Priyesh Vadhiya, I have bought Infocus M535. and i am facing USB Socket problem and i went to service center and handover mobilephone at 07/10/2016 and they told me that it will be take 15 to 20 days to repair and till date they told me that your mobilephone parts not come.

Call ID No. : INFBTY[protected]DW
I want...

I have infocus m350. This mobile not completed its one year warranty and had a simtray problem and mic problem. So that i went to infocus service center in karaikudi of tamilnadu state. There they asked me to wait for one week and told me that we will place order, once we received the order we will form you. Then i gave my mobile and waited for more than a week and i only called them to enquire my mobile status. One of a person there picked...

Dear sir/Mam
Mai ne apna handset infocus M535 aapke service center me 22 nov 2016 diya jisme audio problem tha.but mera handset avi tak ban kar nahi mila .Baar baar service center se yahi bola ja raha hai ki avi pending hai.please inform me ki mera handset aapke service center me banega ki nahi agar nahi banega to kyu nahi banega.aur agar banega to itna delay kyu ho raha hai kindly revert me.as soon as possible.
Model no -M535br...

Infocus Is bed Service
I Am Not satisfied Your Reply And Your Service

how long Waiting For Reapir already Wait Before 5 month
Only Requirement Handset Replace He Also Other Model Same Model Should not
26/12/2016 Add On Facebook, tweeter whatsapp All App advertise of Infocus more bed services in the world
My Handset pending Before 5 month in Service Center
I Speak To Several time Mr.bhuban...

Hi..
I brought infocus Epic1 mobile, i got problem in my mobile within 7 days after i brought, (this is under warranty), so I have given my mobile to Infocus authorised service centre (IOS Service centre Chinthamini, Chennai)
I have called many time service centre and infocus customer care but only one answer received i.e. part not received the company/ part not available. Nearly am waiting for 20 days... i just want a clear...

Dear Concern

Queary no INFBRF[protected]DW

I am manojkumar, I Have purchased Infocus mobile through online with warranty / having some complaints in mobile and given for service on Oct 5 2016, Still we are not getting my mobile back. The Query also not resolved. Service center not responsed properly,

3 months gone, But there is no update. Service provider keep on saying the same dialogue....

I purchased Infocus M810 gold last year. but I have generated the bar code for a jio sim by this mobile but after inserting the sim in the mobile it does not show the network.
Then I went to sim provider he said that my sim is activated but your mobile setting is not supporting it . he said that
Contact your mobile customer care.

Please help me ....

Dear sir,
I brought infocus m350 mobile headset, i am facing charging problem (this is under warranty) so i have submitted to same infocus authorized service center accel frontline dilsukhnagar on dated 14/11/2016 time 04:46pm and complaint id no. is infcan[protected]dw.
Further i have called many time service centre and infocus customer care but only one answer received i.e. part not received the company/ part not available....

Infocus m530 mobile — i had given my infocus m530 mobile to service center from last 51 days but they were not given my mobile back
Ra ravibasfort on nov 3, 2016
Dear sir,

I had purchased infocus m530 mobile on dtd.[protected].

I had given my infocus m530 mobile to service center on dtd.[protected] for repairing and they were committed to give my mobile back within 15 days but they still not...

Dear sir,
Please help me
Call i'd- (INFBXB[protected]DW)
Mera infocus m350 mobile 1.1/2(dedh) mahine pehle 19/10/2016 se service center me de raha hai. lekin abhi tak mujhe wapas ni milta jab ki unhone kha tha ki 12-15din me apko mil jayega. Jb customer care pe call kro to wo new date de dete h har baar 7-8din k baad ka kehte h ki iss model ka boad available nhi h company k pass.
Sir, mai ye puchna chahta hu ki...

Dear sir,

I had purchased infocus m530 mobile on dtd.[protected].

I had given my infocus m530 mobile to service center on dtd.[protected] for repairing and they were committed to give my mobile back within 15 days but they still not give my mobile back. I had visited so time at service center but they were not given proper reply to me. They given me a mobile number [protected] of customer care.

As...

My infocus bingo 21's sim card slot was broken by mistake and it is under guarantee period. so i take it to the service center of patna (aditya enterprises, jassi nandan plaza, opp. jamal road, patna), the person said to me that to repair the damage it costs atleast rs. 2200 to 2400... so i don't give them my phone. so i requested you to take any action about this problem and shortout this problem....

I have purchased infocus m810 mobile in oct 2015. after 7 months it's battery charging jack damaged. i sent to my phone to nearest service center.
service center has taken service charge and corrected my phone's battery jack. from that day i am facing automatic restart problem. any message or notification or call comes in my infocus phone its getting restart automatically. i have given phone to another service center of infocus. they...

I would recommend everyone not to buy infocus company's products. I bought cell phone having model number m425 in july-2016 & since then i have been facing overheating problem in the phone. I requested several times to the company through email & phone calls, i visited service centre too but even they could not solve this issue. Customer service is also very poor. It has been a bad experience for me....