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Kaunsa.com / Mify Solutions Complaints & Reviews

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Last updated Sep 27, 2020
Complaints 312
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Kaunsa.com / Mify Solutions Phone Numbers

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+91 12 0483 5000
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+91 12 0411 1111
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+91 88 2626 2359
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Kaunsa.com / Mify Solutions Websites

Kaunsa.com / Mify Solutions Head Office Address

204, 2nd Floor, Singhal Tower, Sector 58
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

Kaunsa.com / Mify Solutions reviews & complaints page 12

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I had ordered a micromax a116 phone online on kaunsa.com - order id - ka/138806/fsy5tb0q on 23rd june 2013.
I had paid in advance - through credit card. After repeated reminders and pleadings, the phone was finally delivered on 16th july 2013.

Below is the condition of the phone -
It is defective - cannot switch it on.
The seal of the phone's box was already broken
The micromax office has...
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B
Bhawana Jain
from New Delhi, Delhi
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Refund not received

Address:Uttar Pradesh
Website:Kaunsa.com

Hi,

I have placed the order in the mid of June, 2013 for one mobile(order no. KA/134944/4ZRQGW6Y ). I made the payment online through mt Credit card and expected to get the delivery by June 25, 2013. But i havn't got any response from company next 15 days for delivery. After lots of follow up i came to know that product is not avaliable. I have requested from refund of my money but till date i haven't received. I...
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S
Selva Kumar Krishnan
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Payment paid but product not received

Hello Sir/Madam,
I had purchased Nokia 101 from www.kaunsa.com on 4th July 2013 with order id KA/134967/7VYRVT7P.
They promised to delivery with 4-7 days after order date. kuansa.com not responding my call and they
didnt send any mail delivery status of my product to my registered id. I am trying to enquire about my
product and calling custumer care no[protected] every day but no one responding my call. Please...
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piyush2787
from Pune, Maharashtra
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Not deliver/ cancel/ refund still pending after 1 month

I Ordered Sony Xperia S worth 21000/-
after payment status was showing product will dispatch after D+14(2weeks).
still i wait upto the date, then when i try to call, after a so much trying once they picked they tell reason for delay that "By mistake product sold for 21000/-, actually it is of 26000/-".
then i told to canceled my Order, and still waiting for Payment where they already deducted 1000/- rs as TAX(don't...
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J
Jaydev.satpathy
from Hyderabad, Telangana
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Non delivery of Mobile Phone

Address:East Singhbhum, Jharkhand
Website:kaunsa.com

I had ordered Sony Xperia V mobile phone on 19 June 2013 via order no. KA/136839/N49V7PRK, with full payment. I received confirmation from Kaunsa.com that your order is being shipped. But after 15 days on 4th July 2013, when I checked up with customer representative, he informed me that the price of the phone has increased and you have to pay additional amount to get the delivery.
I asked for refund, but Kaunsa.com insisted that I...
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SandeepBK
from Kottayam, Kerala
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Didn't receive the product not refund

I, Sandeep B Kadam has ordered a mobile phone (Sony Xperia Go) through kaunsa.com. Amount- 11374 Rupees, when i ordered the product. Now they are saying that price has been changed. I had ordered on 7th june. My order number is KA/128861/10Q6XCD3 Each time i have to tell the order number as 128861. I ordered using my email address (sandeep.[protected]@gmail.com) I paid through my debit card. State bank, VISA card. I haven't received my order...
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Ravisharma19852013
from Lucknow, Uttar Pradesh
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Worst Status of my Purchase order...

Address:Uttar Pradesh
Website:www.kaunsa.com

Hello...


On 28th june'13 Purchase a Digital Camera from the Site of www.Kaunsa.com VIA credit card and i got a confirmation mail for payment receiving with my order numb of [KA/132666/W65RJWHQ] where they mention 13th July'13, After that mail till date i don't get any call or mail from there side today i called on Customer care +[protected] Where i get the information that all the digital cameras are...
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starspace2100
from Mumbai, Maharashtra
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not received the refund

Website:kaunsa.com

i had purchase a mobile from kaunsa.com on 6th of june. i made payment from my creditcard.
company committed me the shipping date of 21st of june, but not received the product. then after i contacted the company about refund. the committed me that i will get my refund by 8th of july. but as on today i didt'n get payment....
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biju07
from JATNI, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refunding of money a fraud company

Address:Gautam Buddha Nagar, Uttar Pradesh
Website:www.kaunsa.com

I was booked online to purchase a karbonn a9 plus mobile item code : mob/mob/kar/9019 on 28/06/2013 and paid rs.5607 through my hdfc bank debit card ref. No. Pos kaunsa.com debit[protected]. I also received a payment confirmation to my gmail from [protected]@em.Kaunsa.com with my item order no. Ka/141277/0qoaxp8m. My target date of delivery was 13/07/2013.
But on 03/07/2013 i saw that my order status as well as delivery status...
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vivek27
from Sirhind, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Delivery and refund of amount

Address:Ghaziabad, Uttar Pradesh
Website:www.kaunsa.com/

want to inform you that i have ordered a phone Nokia asha 306 via Ref Id : Kaun/128875 on 08th June 2013 from kaunsa.com. It was conveyed that time that phone will reach with 3-4 days. After the confirmation received from customer care[protected] i have paid for the phone via credit card. I was in continous touch with kaunsa .com from 08th June and on 28th June now it was conveyed that phone can not be delivered. It is really pathetic that...
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dinesh45238
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deficiency in Delivery

Address:Gautam Buddha Nagar, Uttar Pradesh

I booked a consignment on[protected] with the order id KA/130613/GCOKVPEU and it has to be delivered in to 7 to 10 days. I have already paid whole amount for this order. when I enquired the status of the delivery I found that the items has been out of stock remark on kaunsa website. And they deny to back refund. one of kaunsa.com customer care representative Ms. Priya said that they can arrange this product and can delivered within 4 days....
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M
mohankmk
from Hyderabad, Telangana
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Mobile not yet delivered

Address:Hyderabad, Andhra Pradesh

sir,
I have ordered in online a Nokia c1-01 mobile on[protected], with the Order Number Is KA/126847/ZFGIWBJR, in www.kaunsa.com. The ordered product still not yet delivered to me.
Could you please find, when i can get the ordered product. I spoke to customer support persons they said that i will get by today, but still no delivery....
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K
kant.shyam
from Karnal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kaunsa.com not giving refund for cancelled order of LAVA XOLO Q800 even after 45 days

Address:Uttar Pradesh
Website:kaunsa.com

Sir, I purchased a mobile phone from KAUNSA.COM , Lava XOLO Q800 with Item Code : MOB/LAV/LAV/90513 & Order No. KA/117403/I1R52W2Y on 4/5/2013 through credit card.
But when I found the product is not having manufacturers warranty,instead coming with sellers warranty which is of no use,I cancelled the order on 6/5/2013 with cancellation no. Kaun/T117403/OYE5XDIZIC .
I had been constantly calling them, from that time &...
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Parthik D Fadia
from Mumbai, Maharashtra
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Stone received instead of mobile (Htc desire vc)

Address:Ghaziabad, Uttar Pradesh
Website:www.kaunsa.com

I ordered htc desire vc from kaunsa.com. (Seller: - creative mobile, bulandsharhr road, ghaziabad. Ghaziabad (Uttarpradesh) 201001. Mob: - [protected])
Order no. Ka / 137183 / 5yq7usfo.
This iteam was sent to me by first flight courier ltd. (Concinement no. : - w[protected] and reached to me on[protected] at 12:30 pm.
This courior was wraped with brown celotape. And lookes suspicious to me. So i opened that product...
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ashnasuman
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not received and refusing to cancel order or refund money

dear sir,
I had placed an order for a mobile phone from kaunsa.com<order no 116556>.I had trusted their credibility and made the payment through my debit card.They promised to deliver the product by 15 may but failed to do so.Each day i call thecustomer support but the employees earlier used yo postpone it to a new date or refused to talk by disconnecting the line.
I am very worried about my money and hence i request...
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vivek24
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not delivering the mobile as quoted the price earlier & successful submission of order

Address:Uttar Pradesh
Website:www.kaunsa.com

Dear Sir,
I have placed the online order of Karbonn Mobile Model A27 Retina to http://www.kaunsa.com for Rs 3294/-as displayed on their website on 04 th of june 2013 & they have confirmed the order & delivery of this order as order ID---KA/127125/2QX5TB0Q. The Details of all snapshots are hereby attached with this mail.
Four days ago i.e. on 14 th when I enquire about this order telephonically they said the Mobile...
+1 photos
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Bangalore Chikkaramaiah Madhusudhan
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Non delivery of the product and no refund

Address:Ghaziabad, Uttar Pradesh
Website:WWW.KAUNSA.COM

Respected sir/madam

Order no 116734
Ordered date: 1-may-2013
Payment made: rs 7357/-
Website: kaunsa.com

Please note i have ordered blackberry bold 9000 black handset from kaunsa.com. Till date i have not received the handset nor i have received the refund till date.The customer care is one of the worst that i have seen till date. The company seems to be a fraud company duping the customers.br...
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Manish Sharma
from Thanesar, Haryana
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refund issue

Address:Jhajjar, Haryana

i have ordered htc one x mobile phone on this site and they said that the delivery of the phone takes minimum 15 days so i wait for 15 days then they say that they have no stock i have to wait for another 15 days and after 1 month they said that they can't arrange the phone due to some awkward reasons but when i see on their site it shows that they have more than 10 phones available and they also changed their price from 20240 to more...
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Sushant25284
from Mumbai, Maharashtra
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Cheating

Address:Mumbai City, Maharashtra

I placed my order for micromax Canvas HD A116 on 17th May 2013 by paying Rs. 13690 by internet banking. I was told that I will get the product by 1st June 2013. but I haven’t got the product on time on top of that your call center people are pathetic. they are not giving me proper response and every time I am given a new delivery date first I was told that I will get the product on 1st then they told me that I will get it by 7th then 10th...
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mrityunjay123
from Mumbai, Maharashtra
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Online fraud company

Address:Maharashtra

In kaunsa.com's site it is saying that this company refunds after delivery, but I want to cancel my order # "KA/118362/OW8WQI23" due to late delivery (booked on 08-May-2013 which was not delivered till 01-June-2013). Whenever I call to customer care they always take 2-3 days time.
I think kaunsa.com is just making fool to their customers. I think this company is just collecting money from customers and one day the company...
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