Kesari Tours Complaints & Reviews

As i had booked tour for thailand in the month of june, 2017 which is planned for oct, 2017. As my husband working in abroad not able to come in india in this month. So i requested to postpone the same in the month of nov, 2017. But, still reply awaits from kesari. Many mails are already send to their executive.
This is very worst customer service....

Hi, I have booked H9 package. The cancellation of tour is not informed to us. I have called one day prior to inform that I have not received any call from team leader for the instruction to follow on tour. At that time they informed me that ur tour is got canceled. This is rediculous.
I want refund of my tour money as well as my air ticket charges. As this is the big loss for me monitory as well as mentally.
I am expecting...

Today i had gone to kesari office at fc road pune for getting information about applying a visa for canada and us. Aakash was the name of the person (Table 12)
1. He didn't have any proper infornation on the price everytime i asked something he went inside to ask someone.
2. After asking him the details about the cost being different online he said if you have so much information why dont you apply on your own.
This is...

I have a booked a tour to Spain and portugal from 10 Sept 2017. today I went to Mumbai for visa from Pune this morning. unfortunately the visa papers were not throughly read by the MR Saurav of Pune Branch and Roshan of Mumbai branch. as the visa required 3 years Income tax return I had attached counter file receits not knowing that the visa office wanted ITR-5 acknoldgement form. before going to Mumbai When I had shown to the Pune office...

Fit 57538

Currently booked a custom tour to swiss.

Facing lot of issues, just mentioning the dire one here -

Booking a local trip from geneva to leukerbad with private transfer we got a commitment on mail with confirmed total cost of the trip.

Due to some internal issues of kesari with the swiss agent kesari has suddenly called to cancel the tour making a deduction of 300 euro.br...

Have taken my hard earned 1lakh 40 thousand ruppss and gave m total disappointmner... Never trust kesari... Fraud company wid fraud attitude.. Hav don tour fr 12 data to hachal ans they hav lootofyin[censored]s.. No godd hotels.. No foods.. W fall aick after eating food.. Onstrad of chandigah hotel in hariyana ay remote place... I[censored] hav littel ethics please giv us half money back..
Totall cheated and frustated.. Tjiz page is small enough...

Dear sod

My name is saket surve. I am traveling with your kesari tour to thailand on this 23rd may 2017.

I am totally disappointed with the service which you are providing to the clients. I have not got the bags till date. The staff is saying that they are running short of bags. I want an answer from management for this. If a person is flying on 23rd may and he is getting the bags on one day prior i. E. On 22nd...

Kesari tours: stop fooling poor people – no ownership on mistakes made by them. Never go with kesari. Just there to grab your hard earned money. No ethics for customer relationship
Don’t make mistake in life by planning tour with kesari.
This is my personal experience in following points and this review will be helpful for you in deciding why not to avail kesari tour services.
I had booked kesari k9 kashmir tour....

We have been travling with Kesari tours pvt ltd since 2000 onwards and have done a number of tours and also recommended them to many
we have booked an tour to south America which is set for departure on 23 feb 2017 in sept 2016 at the time of booking we inquired about a room partner as I wanted the tour on twin sharing, at the time of booking they assured me of a partner, they even shared the contact details of a guest from Gujarat...

This is with regards to the customized tour arranged for Andaman by Kesari from 24th November to 30th November.We had paid an additional amount of Rs. 4600/- for the Semi submarine Coral safari ride. Due to weather conditions, the ride was cancelled and we were assured by Kesari executive Ms. Devshri that the refund will be processed. Today we are on 16th Jan and inspite of continuous follow ups with Devshri I have still not received the...

I was to board tour of australia with tour code AA181116 with my 64 yrs old mother on 18th november 2016.But my visa got rejected on 18th october 2016. Kesari itself had applied for visa of both o[censored]s .since my visa ws rejected hence mom was not able to travel alone. I therefore immediately informed kesari that we both cant travel to australia. I had informed this on 18th october 2016, that is, one month prior to departure of tour and thereby...

I have been talking to Arjun from Kesari tours in Delhi till they wanted to take the full payment. But after the payment was done, he has stopped picking up calls or any call backs in this regards was made. I was requesting to have a trip carved out for only Singapore after the rejection of the Malaysia visa. Initially the plan was to travel to Malaysia and Singapore. But I am not getting any feasible options from them, neither are they picking...

Last year i contacted kesri from goa to book a flight ticket to delhi for December. Later i had to cancel my booking for personal reasons.
Just few days ago i got very offensive texts from a personal number. Turns out this person is an employee or is working for kesri. When told i will lodge a complaint, the person got verbally abusive.
How irresponsible is it on the company's side to let your agents use customer numbers to...

We traveled europe from 3rd may 2016 to 21st may 2016. Popular europe. It was organized well. We were happy with our tour leader sandeep patil, who took good care o[censored]s. Our group too turned out to be good fun.
Now for the negative points.
1) kesari had given us big, famous names of 4 star hotels that we would stay in... On the day of our travel, they gave us a list of totally unheard of names, which caused a lot of anger...

I had booked tour in May and July in name of sudhir kini and sneha kini in Feb 16. Unfortunately my husband sudhir kini is diagnosed with cancer and has to undergo surgery and treatment for six months. As such I had requested for cancellation of my tour and asked for refund in April 26. I have mailed. But till today I have not received refund or feedback. I had good experience with your Europe tour . Please call on my mob [protected] and give...

I am on touŕ...simla manali...as of nw

The hotel...highland hotel where there is a stay of 3 nights is nt wrth staying as per the amt paid and the committment as well

I want a strict action to be taken against this ...asap

Small rooms
stinking
nt standatd rooms nr washrooms
no proper ambeince

When complaint to the tour manager...it is said tht the hotel is...

Disappointment with Kesari Tour of Arunachal, Assam and Meghalaya To The Managing director / Chief executive Kesari Tours PVT. LTD. Dear sir, (Sub: Disappointment With Kesari Tours “Amazing North 16/11/15 to 25/11/15) Further to your tele talk some o[censored]s had with your shri Shreyas on 21st November expressing our utter displeasure at the way this tour has been organized, we wish o bring to your notice the following issues/facts...

I traveled with my family to Europe through Kesari travels from Mumbai on E9 Tour code from 10 May 15-17 May 15. A group photo was taken in front of the leaning tower of Pisa in Italy. They had assured that the hard copy of the photo would be sent. However, although all the other members have received the photo, we are yet to receive it. In spite of repeated reminders and calls there has been no positive response from Kesari group. Suji...

Kesari Tours charged me Rs 5000.00 per person to issue me a new ticket. I was not aware of this exhorbitant service fee until I cam back to India. Further they made me pay Rs 10, 000.00 more than the cost of ticket. They seem to be very callous in approach and customer service is nothing but lip service....

I booked the air ticket from Kesari Tours Pune from Pune to Kochi on 23rd Dec. Due to personal problem I have requested to cancel the ticket on the same day of booking. The ticket was cancelled successfully and Nelesh Gurav from Keasai tour confirmed that the refund amount will get in next 4-5 working days. I am continuously taking follow up with the Nilesh Gurav through mail and call, but I am not getting any single reply on mail and...