LG Electronics Complaints & Reviews

On April 19th, I made full payment at the LG Store in Nadapuram Kerala with the understanding that they would install the AC by April 22nd at the latest. However, I have not received the AC yet, and they are not answering my calls. Despite contacting your Twitter support, I did not receive any assistance. I no longer wish to receive the AC. Please refund the amount to me....

We have given lg microwave to service centre in month of march and still we have not Received oven back. Always they are giving reason for receiving damaged spare parts and rudely speaking. When we gave for repair next day they called and asked it will be charged 2000/- for spare part to be changed and we confirmed. Every 3 days we call and ask for status and we get in return will call u in 5 minutes. We are facing this mental harassment...

LG authorized service center AR COOL Care did ac Installation on my flat and charged 1650/- as installation charge, they didn't share any receipt for it and promised to share it over whatsapp as they didn't have receipt book at that time.

Now I am trying to call them for receipt but they are not picking up my calls, and avoiding whatsapp messages,

Request no: RNP[protected]
installation done on: April 12, 2024,
Service center name: AR Cool Care
Service center contact no: [protected] / [protected]
installation technician name ( as per society entry book ): sarfaj ( mob: [protected])

Good day; we purchased split ac last year, created service request in first week of March. During initial visit by technician it was noticed that there is wire cut through the whole that copper wire come from terrace. We were told by technician that installation was not properly as they should have had covered the hole outside of the wall which is the actual cause of this issue.This has not been addressed for more than a month and we are not able to use the ac suffering in this summer. It despite multiple follow up and calls this is not fixed yet. It would be helpful if management monitors such requests and follow up to do the needful. Thanks

I am writing to formally request a replacement for a brand new LG washing machine (Model Name: FHV1409ZWP.APSQEIL) that I purchased on[protected] from Rakesh Electronics at Shyam Nagar, New Delhi - 110018.

Unfortunately, the washing machine has been producing an excessive amount of noise during the spin cycle since the first use. To document the issue, I have recorded videos of the noise, which I am happy to provide upon...

I purchased a 65 inch TV from Pai International. The sales person insisted me to take a stabilizer also along with that. Though I was not interested at all, after his regular requested I oked it.
That time they didn't show the demo product and just named the brand - Crystal.
After the delivery of the TV along with the stabilizer, I found that the stabilizer in suitable for TV up to 55 inch only. It is clearly mentioned on the...

I purchased LG TV.
After that I had to did a lot follow-up for delivery. And now doing a lot for the installation.
Post sales service is very poor. Earlier also I have faced such issues with Pai International.
Not sure, if such issues are going to the knowledge of the top management or not!...

Hello,

LG Complaint ID : RNP[protected]
Escalation no VCP[protected]

Since I bought LG double-door refrigerator in 2021, I've had a lot of problems since beginning. I have paid service fees for components replacement & repairs on numerous occasions, but I have never received good service and will keep doing so.

Regarding my previous complaint, it was advised to replace the compressor...

On 21.08.2021, we purchased LG Fridge Model T502FPZ3 having Serial No. 107PRFG069507 through Invoice A1424/2122/01856 from Great Eastern Trading Co., Guwahati. After 3-4 months, we complained about the Cooling problem and an engineer was send by the company who told us to keep the doors opened for 12 hours. After few months again same problem persist and we lodged the complain again. The engineer came and took 1 month and replaced Compressor....

I have bought a Microwave (LG MJ2886BWUM CC 28L) from Reliance Digital Najafgarh on 17.01.2024 and it was delivered on 18.01.2024. On 20.01.2024 we started to use it, it was running fine for 2-3 minutes but after it extreme steam started out from door upside & lower side, complete table was wet. Like this we have tried it 2-3 times, steam was continued from front door & whole table was also getting wet by converting the steam in water.br...

Dear LG electronics,

I have purchased Refrigerator on 26/01/2021 model no GL-T50 2FPZU /2021 from Vijay sales Mumbai RS 46000/_ bill enclosed below.

On 26th May 2023 Refrigerator was not cooling hence I had complained to LG and on 27th May 2023 after engineer inspection I was told grill assembly was not working and hence LG repaired and installed new grill assembly for Rs 3150/_ cost was paid by me. vide INVOICE...

I had purchased a washing machine from LG site online in December. I received defective product from them. So raised a replacement request for it through mail as told by their technician. It's been 1 & half months but there is no action taken by them.

I did so many phone calls to LG customer care & asked on mails so many times. But they just keep on saying you case is under progress that's it. There is no further action taken....

Refrigerator service center in Hyderabad here we repair and service all kind of home appliance. We are unauthorized customer care service center in hyd Godrej refrigerator customer care call now : [protected] our team of technicians repair all model of fridge at your doorstep in day our technicians the solve the problem; firstly they need to specify the problem in refrigerator so call now.
https://godrejrefrigeratorservice.com/godrej-refrigerator-customer-care/...

I have been received the defective TV and than too not ready to resolve the same

LG Electronics Complaint Status Update [ID: 3487873]...

We have purchased the LG Smart TV 43 Inch. Wide inv no SLA[protected] dated 22.10.23 from Croma show-room, Lower Parel Branch

While purchasing the set Croma representative recommendations were well adhered and went on praising the quality, stability, and functioning and to give a satisfactory service .

But within a month I have observed white dot (( Dead Cell in the Led Panel ) on screen and the image lacks...

I am writing to express my extreme dissatisfaction with the Voltas 1.5 Ton AC purchased from your store in April 2023. Despite numerous service attempts, the unit has failed to function properly, causing substantial inconvenience and discomfort.

Since the initial purchase, I have experienced a repetition of issues with the AC unit, including persistent malfunctions. Regrettably, these issues have persisted despite more than...

I trust this message finds you well. I am writing to express my extreme dissatisfaction with the Voltas 1.5 Ton AC purchased from your store in April 2023. Despite numerous service attempts, the unit has failed to function properly, causing substantial inconvenience and discomfort.

Since the initial purchase, I have experienced a repetition of issues with the AC unit, including persistent malfunctions. Regrettably, these issues...

I had purchased on new AC from LG on[protected].After 6month yesterday[protected] I requested there service center for 1st servicing. The service center person came to home and while opening the Indoor unit Its found that inside coils are bended and damaged. I asked the service person and also I called the LG showroom where I purchased no one is providing proper response.
The LG product I received from LG showroom was defected/damaged...

For billing invoice i make calls and sent massages to respective customer care and local persons to solve the issue, but they didn't lift the calls and doesn't respond.so i just want file a compliant on the them....

Almost 17 days have passed, and the washing machine is still not operational. Despite multiple reminders and escalation to the CEO and MD desks, I have not received any solution. There has been no response from the technical team, and this lack of support from the LG team is ridiculous.

SR No: RNP[protected]

Esclation Reference No : GCP[protected]/GCP[protected]...