Meru Cabs Complaints & Reviews

Name: Sunil Shah Contact No: [protected] Concern: Overcharging in Trip No: G36034064 Distance as per receipt: 73.1 Kms Date: 11-Sep-2015 Bill Amount: 1408 Rs Past Trip Receipt for your ref attached for 25-Aug & 27-Aug with same route (Which is my regular route with Meru/Genie Cabs) Date: 27-Aug (Trip No: G[protected] Distance: 48.9 Kms Amount: 816 Rs Date: 25-Aug (Trip No: G[protected] Distance: 48.3 Kms Amount: 846 Rs Now...

I have completed my trip my trip ref no[protected], the amount has debited from my wallet also driver charged the same trip amount after logged a complain with customer care they are giving wrong commitment like they will get back withing 24 hour time now they are not responding me via email, please hellp...

Dear Meru Executive, This is to bring to your kind notice that I have missed my flight on 8th Aug Indigo Flight – 6E109 AT 6:20 AM from Terminal 1 passenger details (Gautam Pal- PNR No. – V66G7C). I have booked a Meru Genie on 6th Aug 12:27 AM (midnight) for my travel to Airport from Tivoli Garden, Chattarpur on 8th Aug at 4:45am (ref no is[protected]. But the driver details were send to me at 4:34AM on 8th Aug (...

I have booked the meru cab for 29 Aug 2015 pick up at 6:30 AM from my residence, reference no 43820789. I have booked the cab on 28th Aug evening well in advance but on 29 at 6:15 AM one person name Naveen called me from [protected] and informed me that they can't provide cab due unavailability of the cabs, I was suppose to catch a train and due to your irresponsible act i was suppose to miss the train. I am going to write all this incident...

I booked Meru Cab thru Mobile app for airport drop (Bangalore international airport) from my residence ( Yelahanka New town) for 24th August at 5.000 am. I promptly got the acceptance with ref no: 43643464on 23rd august. Today Morning I got the sms as per the protocol at 4.37 for stating that Meru has allocated a Genie cab from Meru as the Meru cab is not available in my area. The GENIE Car no : KA02AE5464, Chauffer: Rajesh N, mobile...

TRIP REPORT Customer Name Kunwar Booking Ref. No. 43094944 Mobile No. [protected] Cab No. HR55S8477 Report Srl No. MF35134266 TRIP DETAILS Date 07 Aug 2015 Pick up Location PREET VIHAR, PATPARGANJ Drop Location RAJA GARDEN Distance 39.1 km Start time 23:55 (hh:mm) End time 00:32 (hh:mm) Waiting Time 00:00 (hh:mm) Fare Rs. 639.00 Discount Rs. 0.00 Net fare Rs. 639.00 Rs. Convenience charge Rs. 0.00 Surcharges Rs....

This morning (15 July 2015) at around 7.50 am, when I was driving past Baptist Hospital on New Bellary Road, a Meru Cab -KA 53 A 7352-with a passenger in it-was driving in a very rash manner zig zagging through traffic. He nearly was about to hit my car because of which I was forced to swerve to the left to avoid colliding with him. In the process my car nearly collided with an auto full of people -luckily there was no accident and no one...

Hi, Meru cabs these days are providing worst possible services to customers. Today I had booked a Meru Genie cab for 20:15, 2 hours before the journey. My booking id is:42140611. They confirmed the cab availability and send me the confirmation. But i didn't receive the cab details 15 minutes prior to the journey. Even they didn't intimate me about the unavailability of the cab. Even worse on calling their customer care, they informed that...

I had booked a Meru taxi . I started from Wadala (w) near ram mandir char rasta. My destination was Matanga scarcity . Which is less than 3 kms . The taxi Meru did not have a meter & was demanding respect 211 .please take nessary action . So that no other innocent person gets ripped of, & no receipt was given my reframe nos42048693 on 11/7/15 at 21.45...

I booked Meru Cab on 03 Jul 2015 for journey from Kadubheshanahalli (Bangalore) to Bangalore City Station. The pick up time was 5:45 am in the morning. I got the reservation 20 minutes prior to our journey with Driver details. However even after many repeated calls to driver he did not picked up the call neither we received any cancellation message. It was really hard for us to find a taxi or cab or bus so early in the morning. We had to...

Today i booked Meru Genie Cab (@ 10Rs) for Delhi Railway station for 3rd July'15 4.35 am. I got your reference no 41708604 & also in early morning got Cab details : No- UP14ET4351, Chauffer- Rajveer Singh Mob. [protected]. I called up many times but he didn't respond then i called to CC they said he didn't pick the call & they can't arrange the Genie cab if you want to go then arrange ur vehicle or use our Meru cab (23/KM).At last moment...

I have booked a merucab for pickup on 8.10am from thane east, they grant me a cab on 9.10am, 1hour late from pickup timing, by which we get late for airport leads to missed of flight . This also made loss of my hotel booking of jammu for 2days n further bookings .i want a compensation of my all bookings for meru . Because of their poor service....

on date 19th June 2015 I booked a Genie cab using Meru app from Digha to Ghansoli in newMumbai with ID- G33692813. On the way to this trip i received the message saying surcharge will be applied to the bill. This surcharge amount was not communicated earlier at the time of booking...

The worst experience I have ever had, I booked the cab today 5th June 2015, PFB the details Booking Ref. No: 40571386 Cab No: KL32B8726 Chauffeur Name: Suseelan We have booked the cab from ernakulam south to padivattom (Ernakulam). But cab not reached, while calling chauffeur said like he assigned somebody else to pick up. But nothing happened and ends with taking an auto. Interestingly I got trip receipt saying that 37 km travelled...

As per the claim which Meru Cabs take that they provide free rides if the Customer is availing the Meru Cab service for the first time. I have a complaint that this is totally wrong in my case. I availed the service in Pune to go to Airport & the charge was Rs 112 but at the Airport the Cab Driver started asking me for the money. I then called the Meru Customer Care from the Airport & made the driver talk with the Customer Care. Later on...

I had a good impression about Meru cab service till few months ago. But now your service is really horrible. The drivers are reaching wrong pickup locations or they deny to come at the last moment, this has created lot of inconveniences at emergency situations, so many times. The service has become pathetic. Note that other cab services are punctual, this will definitely impact Meru's business. I personally will never suggest anyone for meru,...

Second time faced this problem as I almost missed my train at banglore as meru has no commitment toward its customer despite booking cab a day before and accepted by them the cab didn't came as I booked the cab for 24/05/15 to dwarka delhi thru genie and recived a sms stating your booking has been upgraded to meru but soon after the driver called and spoke in a intimidating tone that he is not coming as my booking is in genie company always...

I booked a meru cab for last May 17th (Chennai Central to My home). The cab didn't reach Customer care gave a number (Driver name: Ashok) that fellow didn't pick the call. I called the customer care, they said no cab available. THIS IS THE SERVICE LEVEL IN CHENNAI SO, PLEASE DON'T BOOK THIS MERU CAB IF YOU REALLY WANT TO TRAVEL THEY ARE NOT RELAIABLE THIS HAPPNED 2 TIMES WITH ME AND MY FRIENDS...

Today I had booked a Kolkata meru cab service(Booking number[protected] from Behala to Howrah as I had a scheduled train at 12:40 PM. I booked it way ahead for 9:45 AM pickup. Generally they send the details of the driver 15 mins prior to boarding. When I did not receive a response, I called the the service provider in their customer care at 9:40 when they informed me that the cab would be delayed by 15 mins. At 10:10 when I called they said...

I got lured by their promise o[censored]sing the Citrus Wallet as I could withdraw my balance easily! So I did download their App and transferred money. To my horror, when I withdrew the balance, I found that the amount is promptly shown as NIL while even after 2 weeks, there is no credit to my bank account! Worse, after my more than 5 follow ups Meru/ Citrus has still been telling me to wait. What a joke! I consider the money donated to the...